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UID:35634-1695891600-1695902400@muniserv.ca
SUMMARY:Half-Day Understanding Emotional Intelligence Virtual Course
DESCRIPTION:The ability to interact effectively on a team with your internal and external customers is an essential business skill. Organizations rely on cohesive teams to accomplish goals\, satisfy customer requirements\, contribute innovative solutions to problems\, and improve the bottom-line.  \n  \nOne’s intellectual and technical abilities are not enough to develop teams to their fullest potential. Teams require trust and the ability to communicate despite disagreements\, conflicts\, and change.  \n  \nDeveloping emotional intelligence (EI) is an important ingredient in building effective teams because it involves the self-management of one’s own reactions to stress\, tense situations\, dealings with different and difficult people\, and organizational change. It also enables individuals on teams to be more in tune with the needs and reactions of others for improved trust\, motivation\, innovation\, and performance.  \n  \nIn this workshop\, participants will gain insights about what emotional intelligence is\, how it differs from one’s IQ\, and how to use it effectively to build team relationships with others for enhanced synergy\, trust\, productivity\, and performance.  \n  \nFor more information\, please click HERE. \n  \nTo Register\, please click HERE. 
URL:https://muniserv.ca/event/half-day-understanding-emotional-intelligence-virtual-course
CATEGORIES:Training Sessions
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UID:35645-1695902400-1695906000@muniserv.ca
SUMMARY:Webinar - Implement a Digital Approach to Citizen Communication
DESCRIPTION:Learn why taking a digital approach to citizen communication is a critical component to service delivery in Small and Medium Sized local governments. Explore the tools and techniques other similar-sized municipalities are using today. \n Join us for an exclusive webinar designed for municipal leaders and decision makers. Tune in on Thursday September 28\, 2023 at 12pm EST to learn:  \n\n How important digital access truly is to your citizens\n The tools that are proven to work (and the ones that don’t)\n How you can craft a digital solution for your community and its residents\n\nRead more about the event and register HERE.
URL:https://muniserv.ca/event/webinar-implement-a-digital-approach-to-citizen-communication
CATEGORIES:Webinars
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