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DTSTART;TZID=America/Toronto:20210119T120000
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UID:29894-1611057600-1611061200@muniserv.ca
SUMMARY:Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
DESCRIPTION:AccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government \nIs your municipality looking for ways to improve your complaint and service request management? Do you want to better understand the issues citizens are bringing to your municipality? Would you like valuable reports for your department heads and council? How about collaborating with staff on the issues they are managing? Want to streamline services requests and effectively manage them? \nAccessE11 is a cloud-based\, easy-to-use software solution to assist municipalities in better managing\, tracking and reporting citizen inquiries\, issues and complaints impacting your community. \nRegister for our January Webinar to learn about all of this and more! \nJanuary 19th 12pm – 1pm EST \n \nPresented in Partnership with The Ontario Municipal Leadership Institute
URL:https://muniserv.ca/event/customer-service-excellence-maximizing-efficiency-and-improving-customer-service
CATEGORIES:Webinars
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DTSTART;TZID=America/Toronto:20210127T113000
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DTSTAMP:20260421T065345
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UID:28898-1611747000-1611750600@muniserv.ca
SUMMARY:Everything You Need to Know about Municipal Procurement in 30 Minutes
DESCRIPTION:The Procurement Drop-In – Monthly Call-In Show\nJoin us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions! \nComplementary Training Session #1 – Everything You Need to Know about Municipal Procurement in 30 Minutes \nA 30-minutes overview of all you need to know about municipal procurement law\, including key common law principles and the main trade agreements and where the risks lie for municipalities. \nWhat You’ll Learn: Key principles of municipal procurement law and common pitfalls to avoid! \nRegister here. \nNote:  This is a series of six (6) complementary training sessions on municipal procurement. Be sure to check out the others here.
URL:https://muniserv.ca/event/everything-you-need-to-know-about-municipal-procurement-in-30-minutes
CATEGORIES:Training Sessions,Webinars
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