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SUMMARY:Canada Healthy Communities Initiative Webinar
DESCRIPTION:Canada Healthy Communities Initiative Webinar – March 5\n\nDescription \nThe Government of Canada has announced that the Community Foundations of Canada\, along with the Canadian Urban Institute\, are now accepting proposals for access to $31 million under the Healthy Communities Initiative. Please join us on Friday\, March 5th at 1 p.m. EST for a hands-on webinar as we walk through how to apply and share ideas from communities that use Penelope software to assist those most affected by COVID-19.\n\nTime \n\nMar 5\, 2021 01:00 PM in Eastern Time (US and Canada) \nLearn more by viewing our recent article. \nRegister here
URL:https://muniserv.ca/event/canada-healthy-communities-initiative-webinar
CATEGORIES:Training Sessions,Webinars
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DTSTART;TZID=America/Toronto:20210308T120000
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DTSTAMP:20260421T031741
CREATED:20210227T181447Z
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UID:30654-1615204800-1615206600@muniserv.ca
SUMMARY:Free Webinar- Up Your Game: Choose to Challenge Yourself
DESCRIPTION:In Celebration of International Women’s Day on March 8 – Prism Group Int’n presents: \nIWD2021 “Up Your Game: Choose to Challenge Yourself” \n\n\nYou likely seldom question your attitudes\, perceptions and beliefs. It’s difficult and challenging to see the world through a lens that is not of your making. Yet\, sometimes your biases and lenses get in the way of your own fulfillment and success because of the level of “fact” you place on them either consciously or unconsciously.\n\n\n\n\nSo\, Up Your Game: Choose to Challenge Yourself! \n\n\n\n\n\nLearn More about this special complimentary webinar\, in celebration of International Women’s Day! \n\n\n\nJoin me\, Sophie Mathewson\, PCC\, Strategic Advisor & Coach – on Monday\, March 8th at noon (EST) for a virtual Brown Bag Lunch n’ Learn \nRegister Here!
URL:https://muniserv.ca/event/free-webinar-up-your-game-choose-to-challenge-yourself
CATEGORIES:Webinars
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DTSTART;TZID=America/Toronto:20210323T120000
DTEND;TZID=America/Toronto:20210323T130000
DTSTAMP:20260421T031741
CREATED:20210305T163812Z
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UID:30741-1616500800-1616504400@muniserv.ca
SUMMARY:Free Webinar - Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
DESCRIPTION:Customer Service Excellence – Maximizing Efficiency and Improving Customer Service \n March 23rd  12pm – 1pm EST \nAccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government \nIs your municipality looking for ways to improve your complaint and service request management? Do you want to better understand the issues citizens are bringing to your municipality? Would you like for your citizens to be able to view and update the issues they bring to your municipality? \nWould you like valuable reports for your department heads and council? How about collaborating with staff on the issues they are managing? Want to streamline services requests and effectively manage them? \nAccessE11 is a cloud-based\, easy-to-use software solution to assist municipalities in better managing\, tracking and reporting citizen inquiries\, issues and complaints impacting your community. \nRegister for our March Webinar to learn about all of this and more! \nPresented in Partnership with The Ontario Municipal Leadership Institute \n                    \n 
URL:https://muniserv.ca/event/free-webinar-customer-service-excellence-maximizing-efficiency-and-improving-customer-service
CATEGORIES:Webinars
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DTSTART;TZID=America/Toronto:20210331T113000
DTEND;TZID=America/Toronto:20210331T123000
DTSTAMP:20260421T031741
CREATED:20201203T131352Z
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UID:28902-1617190200-1617193800@muniserv.ca
SUMMARY:Making Procurement Work in Your Small Municipality
DESCRIPTION:The Procurement Drop-In – Monthly Call-In Show\nJoin us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions! \nComplementary Online Training – Session #3 – Making Procurement Work in Your Small Municipality \nDoing procurement without procurement staff? This session is designed for you. In this session we review a checklist of items that small municipalities should have in place to operate a do-it-yourself procurement model while managing legal\, operational and reputational risks associated with procurement.   \nWhat You’ll Learn: Building a governance framework that facilitates a DIY model for procurement. \nRegister here \nThis is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.
URL:https://muniserv.ca/event/making-procurement-work-in-your-small-municipality
CATEGORIES:Training Sessions,Webinars
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