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DTSTART;TZID=America/Toronto:20210616T120000
DTEND;TZID=America/Toronto:20210616T130000
DTSTAMP:20260415T114846
CREATED:20210601T134405Z
LAST-MODIFIED:20210601T134405Z
UID:32102-1623844800-1623848400@muniserv.ca
SUMMARY:Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
DESCRIPTION:June 16th 12pm – 1 pm EST \nCustomer Service Excellence – Maximizing Efficiency and Improving Customer Service \nAccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government \nProduce better relationships with citizens through automated status updates with a highly-integrated platform your staff will love. \n\nIs your municipality looking for ways to improve your complaint and service request management?\nDo you want to better understand the issues citizens are bringing to your municipality?\nWould you like for your citizens to be able to view and update the issues they bring to your municipality?\nWould you like valuable reports for your department heads and council?\nHow about collaborating with staff on the issues they are managing?\nWant to streamline services requests and effectively manage them?\n\nAccessE11 is a cloud-based\, easy-to-use software solution to assist municipalities in better managing\, tracking and reporting citizen inquiries\, issues and complaints impacting your community. \nRegister for our June Webinar to learn about all of this and more! \nPresented in Partnership with The Ontario Municipal Leadership Institute \n                               
URL:https://muniserv.ca/event/customer-service-excellence-maximizing-efficiency-and-improving-customer-service-4
CATEGORIES:Webinars
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DTSTART;TZID=America/Toronto:20210622T100000
DTEND;TZID=America/Toronto:20210622T170000
DTSTAMP:20260415T114846
CREATED:20210514T170917Z
LAST-MODIFIED:20210514T170917Z
UID:31808-1624356000-1624381200@muniserv.ca
SUMMARY:SaskTrade Showcase - Construction and Public Works Day
DESCRIPTION:SaskTrade Showcase – Construction and Public Works Day\nDate: June 22\, 2021 \nTime: 8:00 to 15:00 (GMT-6) \nThe virtual event will allow participants to meet and interact with world class public works and construction suppliers.  Examples of products and services include ambulances\, road construction & maintenance equipment\, pothole patching\, generators\, infrastructure management software\, mowers\, environmental services\, recycled rubber traffic products\, construction heating\, municipal software\, water and wastewater treatment\, snow removal\, playground surfacing\, lawn sprayers\, construction risk management technology\, street sweepers\, virtual reality construction safety solutions and many more! \nParticipants will also be offered the opportunity to attend industry webinars while finding solutions for their  business\, city\, town or municipality. \nThe link to complimentary registration can be found here – https://sasktradeshowcase.com/ \nEvent agenda and webinar information is available at – https://vepimg.b8cdn.com/uploads/vjfnew/5060/content/docs/1620639241agenda-public-works-1-pdf1620639241.pdf \nFor more information\, contact: \nAngela Krauss\, Vice President\, Marketing & Membership Development \nSaskatchewan Trade and Export Partnership (STEP) \nPhone: 306.537.1093 \n1 888 XPORTSK (976 7875) \nwww.sasktrade.sk.ca \n 
URL:https://muniserv.ca/event/sasktrade-showcase-construction-and-public-works-day
CATEGORIES:Webinars
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DTSTART;TZID=America/Toronto:20210624T120000
DTEND;TZID=America/Toronto:20210624T130000
DTSTAMP:20260415T114846
CREATED:20210621T225749Z
LAST-MODIFIED:20210621T225749Z
UID:32450-1624536000-1624539600@muniserv.ca
SUMMARY:Free Webinar - Connecting Through Story
DESCRIPTION:Topic:  Connecting Through Story\nDescription \nOur digital world is busy\, and it’s easy to feel overwhelmed by information. How can we cut through the noise and communicate effectively? The short answer: storytelling. Research tells us people learn by relating a story to their own experience. Stories bring people together\, build relationships\, and create context. \nLearn how stories put life into your communications\, giving you a much better chance of keeping your audiences engaged. \n\nTime \n\nJun 24\, 2021 12:00 PM in Eastern Time (US and Canada) \nRegister here \nBy: Wavelength Communication Skills Training
URL:https://muniserv.ca/event/free-webinar-connecting-through-story
CATEGORIES:Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210630T113000
DTEND;TZID=America/Toronto:20210630T123000
DTSTAMP:20260415T114846
CREATED:20201203T132131Z
LAST-MODIFIED:20201203T132131Z
UID:28908-1625052600-1625056200@muniserv.ca
SUMMARY:Public Tender Openings – Still Relevant?
DESCRIPTION:The Procurement Drop-In – Monthly Call-In Show\nJoin us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions! \nComplementary Webinar – Session #6 – Public Tender Openings – Still Relevant? \nWhy is it that most municipalities are still opening bids in public when other public tender openings are not? Join us for this interactive session on whether this practice is still relevant in an age of COVID and international trade agreements. \nWhat You’ll Learn: What public openings are still relevant today vs. not and reasons to reconsider your approach. \nRegister here \nThis is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.
URL:https://muniserv.ca/event/public-tender-openings-still-relevant
CATEGORIES:Training Sessions,Webinars
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