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SUMMARY:Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
DESCRIPTION:April 15th 12pm – 1 pm EST \nCustomer Service Excellence – Maximizing Efficiency and Improving Customer Service \nAccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government \nProduce better relationships with citizens through automated status updates with a highly-integrated platform your staff will love. \n\nIs your municipality looking for ways to improve your complaint and service request management?\nDo you want to better understand the issues citizens are bringing to your municipality?\nWould you like for your citizens to be able to view and update the issues they bring to your municipality?\nWould you like valuable reports for your department heads and council?\nHow about collaborating with staff on the issues they are managing?\nWant to streamline services requests and effectively manage them?\n\nAccessE11 is a cloud-based\, easy-to-use software solution to assist municipalities in better managing\, tracking and reporting citizen inquiries\, issues and complaints impacting your community. \nRegister for our April Webinar to learn about all of this and more! \nPresented in Partnership with The Ontario Municipal Leadership Institute \n           
URL:https://muniserv.ca/event/customer-service-excellence-maximizing-efficiency-and-improving-customer-service-3
CATEGORIES:Training Sessions,Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/citizen-engagement-002.jpg
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