Complimentary Webinar - Indigenous Procurement – Getting to know Indigenous Business Leaders
2022-01-12 11:30 - 13:00 (America/Toronto)
Meet Indigenous Business leaders and learn about resources available to you to help find and qualify Indigenous Businesses that you can engage with today, in your current state. Also, learn how to build on your Indigenous Procurement strategy and engagement plan to support growth in Indigenous Businesses and return value to your organization.

AGENDA
11:30 AM – 12:30 PM – Panel Discussion
12:30 PM – 1:00 PM – Question and Answer

WHO SHOULD ATTEND?
Anyone who would like to learn how to start including Indigenous Businesses or build on their existing Indigenous Procurement strategies should attend to expand their knowledge and connections.

WHAT OTHERS SAY

Interesting and great approach using the resources we now have to keep the networking and learning initiatives on a continuous path.
CLAUDIA LEVIEN, CANADIAN BEARINGS

PRICE
EVERYONE$0
Register Here
REGISTER

Spotlight on the DEI Journey
2022-02-14 12:00 - 13:00
Predictive Success Webinar Series
Many business leaders are grappling with where to start their Diversity, Equity & Inclusion Journey – there’s work to be done!
Organizations like the Mennonite Economic Development Associates (MEDA) have learned that transformative change starts from the inside, out.
What does change look like in a time when so many organizations continue to face capacity issues?
What role does your Board of Directors need to play to wake and shake up the sleeping giant?
What are some of the courageous steps that you’ll need to take to lead the journey through uncharted territory?
Join us for Spotlight on the DEI Journey with Dr. Dorothy Nyambi, where we’ll uncover answers to these and other questions.
Learn more and register
Spotlight on the DEI Journey Webinar Flyer Final

The Art & Science of an Intentional Life
2022-02-22 15:30 - 17:30
An event you may not want to miss . . .
The pandemic has caused so many people to press the pause button on their autopilot lives without knowing exactly what’s next for them. If you’re wondering how you can live more intentionally, or even what that means for you then read on.
I’ve created a 2-hour introductory workshop course which may be just the thing for you right now.
I invite you to read all about it and watch my intro video by clicking here. If it’s not for you, that’s fine. If you know someone that might be interested, please feel free to forward this email.
The workshop course will be launch you on a path that you won’t regret.
Hope to see you or someone you know or work with on February 22nd. Registration closes next Monday!
Click here for more details.

Leadership Series 3.0: Sustainable Supply Chain
2022-02-24 08:45 - 15:30
We are delighted with the roaring success of the first installment of our flagship offering, Leadership Series 3.0: Digital Transformation in Supply Chain, held on Jan 28, 2022. 500+ participants came together, to network and learn.
The Leadership Series 3.0: Sustainable Supply Chain session, which is to be held on February 24, 2022 via Zoom already has a stellar line-up of speakers from leading organizations such as The Kraft Heinz Company, OPG, Universal Health Network, LUSH, Mattel, BC Hydro, Telus and more. With a compelling agenda and powerhouse speakers, we are already at 400+ registrations with only 3 more weeks to go. We encourage you to attend with your teams, save up to 37% and maximize your learning. Learn more.
Group registration (4 or more): 125 pp. Save 37%
Individual registration: Member – $149 + HST | Non-member – $199 + HST (Get a 14-month membership valid until April 30, 2023, included with the registration. This is valid for Ont. Residents who have not been members in the past 18 months.)
REGISTER HERE
Our powerhouse line-up of speakers include:

We look forward to seeing you on Feb 24, 2022. In the meantime, if you have any questions regarding registrations please reach out to Katie Cheshire at kcheshire@suuplychaincanada.com

Live Chat Public Sector: Dealing with Price Fluctuations
2022-03-23 16:30 - 18:00
DESCRIPTION

Join our panel discussion to learn about how to deal with price fluctuations. Our panel will share proactive strategies and reactive strategies to manage and mitigate risks.

AGENDA

4:30 – 5:15 PM EDT Panel Discussion
5:15 – 5:30 PM EDT Q & A
5:30 – 6:00 PM EDT Networking

PRICE

MEMBER$10
NON-MEMBER$15

Click here for more information

Click here to register
ANE – NORTH AMERICA

Leadership Series 3.0: Supplier Diversity
2022-04-28 08:45 - 17:00
DESCRIPTION

The term diversity has evolved over the last decade, but never quite as fast as it has in the last 2 years. While a few years back supplier diversity primarily referred to suppliers from underrepresented groups like women owned businesses, or small-scale businesses or minority owned businesses, today the realm of diversity has expanded to far more communities such as the Indigenous People, LGBTQ, communities with disabilities and more. It is no longer a choice, but an imperative for an organization to be consciously selective of their suppliers and give back to the customers by paving way for underserved communities to shine. This day will tackle how supplier diversity strategy not just helps the suppliers but also your supply chain operations and customer expectation management.
Non-member registration will include a membership until April 30, 2023 (for ON residents and new members only

AGENDA

8:45 AM Welcome and Opening Remarks
9:00 – 10:15 AM Leadership Panel: Gaining Competitive Advantage and Operational Resilience Through Supplier Diversity
10:15 – 10:30 AM Networking Break/Breakout Rooms
10:30 – 11:30 AM Driving Diversity and Sustainability Initiatives Through Supply Chain
11:30 – 12:00 PM Lunch Break
12:00 – 1:00 PM Session TBD
1:00 – 1:15 PM Networking Break/Breakout Rooms
1:15 – 2:15 PM Establishing an Effective Supplier Diversity Program
2:15 – 2:30 PM Break
2:30 – 3:30 PM Session TBD
3:30 PM Closing Comments

PRICE

MEMBER $149
NON-MEMBER $199
TEAM OF 4+(PP)$125

Click here for more information

Click here to register

How To Manage Your RFP Process
2022-05-17 16:30 - 18:30
Join our panel discussion to learn about how to assess your situation and determine the best process to use to achieve your goals. We will explore different perspectives from practitioners, vendors, consultants and others.
Date and Time: May 17, 2022 | 4.30 pm to 6.00 pm EDT
Price: Members: $10 + HST | Non-members: $15 + HST
Panelists:
Victoria Mirlocca: CPPB, C.Mgr., C.I.M., NIGP-CPP, CMM II, Procurement Manager, Client Relations & Category Management
Lori Jackson, BSc., CPPO: Buyer, York Regional Police
Hugh Lawson: Director, Business Development, Canada
Chris McLeod: CEO, NVision Insight Group Inc.
Sandra Lisi, Director Purchasing, Client Services, City of Toronto
Greg Dadd, Principal, Procurement and Fairness Advisory Services, Industry & Public Sector Group
REGISTER HERE
If you are thinking of a corporate training session (for a team of 10 or more) with the above topic or any other topic that is relevant for your organization, please review this Supply Chain Canada Training Brochure – Public Sector.

Canadian Construction Procurement
2022-05-31 10:00 - 14:00
This one-day course will provide an overview of the project and procurement models used in construction, the procurement processes, an evaluation of the contracting options and trends emerging for the future for construction in Canada.
The course is designed for those both new to Construction Procurement and for those wanting to learn best practices in order stay ahead of the curve in this complex area of procurement.
Date & Time: May 31 & June 1, 2022 | 10:00 AM – 2:00 PM EDT
WHO SHOULD ATTEND?

Procurement/Sourcing Managers with or without procurement construction experience
Owners, Project Managers/Property Managers and who want to learn about how improve procurement for your construction projects

Individual Member Price: Early Bird (until April 25, 2022) – $536 + HST | Regular: $595 + HST
Individual Non-member Price: Early Bird (until April 25, 2022) – $806 + HST | Regular: $895 + HST
Group Price (for a team of 4 or more): 20% off regular price for members and non-members. (Cannot be bundled with other offers)
CPD: 5 CPD Points
REGISTER HERE
If you are thinking of a corporate training session (for a team of 10 or more) with the above topic or any other topic that is relevant for your organization, please review this Supply Chain Canada Training Brochure – Public Sector.

You're Invited: Everything DiSC Showcase!
2022-06-07 12:00 - 13:00
Today, organizational culture cannot be an afterthought. It must be focused on—intentionally and continually—to ensure recovery and results. That’s where Everything DiSC® on Catalyst™ comes in. Sign up for the Everything DiSC on Catalyst Showcase to learn about how DiSC can benefit your business.
In this 60-minute interactive, virtual event, participants will:

Discover the value of strong organizational culture and its connection to success
Explore the Everything DiSC on Catalyst learning experience
View a live demo of the Catalyst platform
Participate in a live Q&A with the showcase presenters

Everything DiSC on Catalyst helps people:

Better understand themselves
Appreciate and value difference in perspective and approach
Readily and consistently adapt to the unique needs of each person or situation they encounter

The Everything DiSC showcase will be on June 7th, 2022 at noon EST. Sign up here: https://forms.gle/jv3uK3E3nzCRdZECA

Public Sector Leadership Series
2022-06-23 08:45 - 15:15
Date: June 23, 2022
Registration Deadline: June 21, 2022
Public Sector has experienced more changes than ever in the past two years. And supply chain in the public sector has been evolving ever since. We have been leading public sector focused initiatives since the beginning of 2020 and this 1-Day event amplifies some of the pertinent issues that are impacting public sector decisions today such as procurement’s influence on organization effectiveness, move towards digital procurement, sustainable procurement, , the importance of supplier diversity, and more.
Speakers from last year include organizations such as City of Toronto, Metrolinx, City of Vancouver, NIGP, UHN, York Region Police, OECM, City of Ottawa, Treasury Board Secretariat of Canada, GTAA, HP Canada, Ministry of Transportation Ontario, Transport Canada and more. Frank Rochon, CEO of Supply Ontario also delivered his keynote speech, which you can watch here.
Some of the topics covered included:

Procurement’s Influence on Organizational Effectiveness
How have Government Agencies Dealt and Learnt from COVID: Improving Citizen Experience
Sustainable Procurement
Sustainable Goods Movement
Impact of Trade Agreements/Trade Agreements in a COVID world

TOPICS TO BE ADDRESSED AT THE UPCOMING EVENT INCLUDES: Digital Procurement I Data-driven Transformation I Supplier Diversity I Sustainability & ESG I Indigenous Procurement
Here’s the agenda and speakers for Leadership Series 3.0: Public Sector. Join us: https://lnkd.in/e4Th4C38
We are delighted to have Clinton Lawrence-Whyte, Director General, Procurement Assistance Canada, Public Services and Procurement Canada | Services publics et Approvisionnement Canada and Nick Xenos, Executive Director, Centre for Greening Government, Treasury Board of Canada Secretariat | Secrétariat du Conseil du Trésor du Canada as our first set of confirmed speakers.
The agenda for the day includes:

Leadership Panel: Reshaping Public Sector Supply Chain and Procurement by Balancing People, Processes & Technology
Ethical & Social Procurement: Leading on Social Value to Foster Economic, Social, and Environmental Well-Being
Circularity and Net Zero: Making Circular Economy a Reality
Vendor Performance Management: Drive Better Value, Better Performance and Lower Costs
Indigenous Procurement: Best Practices and Lessons Learned

Sign up for more information on this event.
For registration enquiries: Katie Cheshire at kcheshire@supplychaincanada.com
For sponsorship enquiries: Kim Sforza at ksforza@supplychaincanada.com

Digitize & Automate for Efficient Citizen Services
2022-06-28 12:00 - 13:00
Please join us – Free Webinar
Citizen Issue Management Software for North American Municipalities
Citizen engagement has never been more important for municipalities as it is today and customer feedback can powerfully impact municipal decision-making.
Join us to learn how cities and towns across North America have been able to provide better services to their residents by

Deploying a pre-integrated solution for Citizen Issue Management and Citizen Engagement
Embracing a cloud based offering that requires no IT infrastructure or support
Allowing residents to submit and access information via web, mobile application, or email, and
Successfully updating internal processes to improve citizen service, and enabling staff to access information from the office, home, or while on the road.

AccessE11 is an off-the-shelf, cost effective, easy to adopt solution for Citizen Engagement and Issue Management.
Click here to register for the June Webinar.

Reflections on the Open Smart City Experience: Moving Forward Together
2022-06-29 12:00 - 13:00
Learn how municipal leaders from across Canada are leveraging data and technology to solve community challenges during this Online Event.

Cities are re-imagining how technology and data can support the growing pressures and opportunities presented by climate change, population, and energy. The panel will discuss the experiences of future-forward cities, as they leverage technologies (or smart city concepts) to optimize service delivery, effectively manage resources, and strengthen citizen engagement and participation. This panel will provide a space to share and reflect on experiences to solve community challenges that aim to enable residents to live in more resilient, sustainable, and connected environments.
Panellists:

Laurie Guthrie (Civic Innovation Strategist, City of Fredericton, NB)
Andreas Boehm (Intelligent Cities Manager, City of Kelowna, BC)
Devin LaFleche (Community Connectivity Advisor, Town of Cochrane, AB)

Moderator: Matthew Claudel

This event is brought to you by the Community Solutions Network, a program of Future Cities Canada.
The Community Solutions Network is designed to help communities build service area capacity and improve the lives of residents using data and connected technology approaches. The program is led by Evergreen with lead technical partner Open North and supported with funding provided by Infrastructure Canada.
Click here to register for the event.

Procurement Through the Lens of Cyber Security
2022-07-19 05:00 - 18:30
DESCRIPTION
Join our discussion as we explore how current increased cyber risks have demanded increased awareness, and consideration in everyday procurement processes. Learn how to mitigate those risks from peers in the MUSH sector and cyber security experts.
Choose to join us online in ZOOM, or in-person at the Living Arts Center in Mississauga. The last half hour of the event will be for networking and for those at the live location, hot hor d’oeuvres and refreshments will be served during the networking.
This ticket is non-refundable unless the event is cancelled by Supply Chain Canada Ontario Institute. In-person ticket includes hot hors d’oeuvres and refreshments during the networking, following the panel discussion.

AGENDA
5:00 pm – Panel
5:45 pm – Q&A
6:00 pm – Networking

SPEAKERS

BOBBY MAHAL, CSCMP

PROCUREMENT CATEGORY SPECIALISTCITY OF VAUGHAN
Panelist

DEBBY SHAPERO PROPP, LL.B., CSCMP

LAWYER AND SCMAO INSTRUCTORDEBBY SHAPERO PROPP, LAW OFFICE
Panelist

MITCH KELSEY
CYBER SECURITY ADVISORCDW
Panelist

JOHN MACDONALD
MANAGER, LOSS MANAGEMENT AND INSURANCE SERVICESREGION OF PEEL
Panelist

ROBIN GALLO, CSCMP
SUPERVISOR OF PURCHASINGTOWN OF INNISFIL
Moderator

Register Today!

Free Webinar - Learn From Municipalities Using Service Request Management Software
2022-09-27 12:00 - 13:00
Join us for a free webinar
Hosted by AccessE11 and OMLI, discover how these municipalities have utilized powerful service request management software to bring major improvements to their municipality.
Tuesday, September 27, 2022 – 12:00 p.m. to 1:00 p.m.
Learn how Hastings Highlands, St. Thomas and Meaford, Ontario, benefited from service request management software to meet the needs of their citizens.
Register Here

Presented in partnership with

Canadian Construction Procurement
2023-02-22 10:00 - 2023-02-23 14:00
WORKSHOP DATES:
February 22 – 10:00AM – 2:00PM EST
February 23 – 10:00AM – 2:00PM EST
LOCATION:
Zoom Virtual Platform
BRIEF DESCRIPTION:
This one-day course will provide an overview of the project and procurement models used in construction, the procurement processes, an evaluation of the contracting options and trends emerging for the future for construction in Canada.
The course is designed for those both new to Construction Procurement and for those wanting to learn best practices in order stay ahead of the curve in this complex area of procurement.
PRICE:
Early Bird Registration until January 22, 2023

Members: $535.50 + Tax
Insider: $670.50 + Tax
Non-Members: $805.50 + Tax

Regular Registration

Member: $595.00 + Tax
Insider: $745.00 + Tax
Non-Member: $895.00 + Tax

Corporate Price: 20% off for a team of 4 and customized pricing for a team of 5 or above. Please contact Alisha Seguin at aseguin@scmao.ca

Click here to register for the event.

Free Webinar - See how Corner Brook, NL enhanced it's workforce using AccessE11
2023-02-23 12:00 - 13:00
Help your municipality stay ahead of the curve and provide quality service to your citizens
Change the way your municipality handles citizen requests
Register today and learn from one of the most innovative cities in Canada

Take the steps to transform your municipality today

Date: February 23rd 2023 – 12pm-1pm

Register Now

Live Chat Public Sector: Sowing the Seeds of Success
2023-04-17 17:00 - 19:00
TIME
Online: 5:00 PM – 6:30 PM EDT
In-Person: 5:00 PM – 7:00 PM EDT
LOCATION
This event is available to attend in-person or online. Our in-person event includes refreshments and hor d’ouevres during the networking portion.

In-Person REGISTER HERE
Living Arts Centre, 4141 Living Arts Dr, Mississauga, ON L5B 4B8
Online REGISTER HERE
Zoom
DESCRIPTION
“Sowing the seeds of success” refers to planning for 2024 procurement success by addressing three key areas:

Prepare for ongoing supply shortages related to capital investments,
Savings opportunities you may not be aware of
Engaging internal stakeholders and customers early to adapt processes and enable the strategies that will lead to success.

Find out more and Register here for the event.

A Case Study with the Township of Georgian Bluffs - Building Employee Capacity with AccessE11
2023-04-25 12:00 - 13:00
AccessE11 and OMLI are pleased and honored to extend a warm welcome to Carly Craig, Acting Clerk of Georgian Bluffs, to share her insights on the benefits of using issue request management software to enhance internal processes within municipal operations.
Located in southwestern Ontario, Georgian Bluffs is a township that serves a population of approximately 10,000 residents from various communities. To cater to the needs of these diverse communities, the municipality relies on the efficiency and effectiveness of its staff.
Carly’s experience using AccessE11 software has yielded positive results for Georgian Bluffs. The implementation of this software has enabled every department, comprising more than a hundred staff members, to manage citizen concerns and deliver better quality of service to residents. Carly has also utilized the reporting tools offered by the software to generate detailed and up-to-date reports for council and upper management with ease.
We invite you to join us on Tuesday, April 25, at 12 pm Eastern Time to learn from Carly’s experience and discover how a citizen request management software can boost the efficiency and level of service provided by your municipality to its citizens, similar to the success enjoyed by Georgian Bluffs.
What you’ll learn:

Carly Craig, Acting Clerk of Georgian Bluffs, shares her experiences with AccessE11
How implementation of software enabled every department to manage citizen concerns more efficiently
Carly’s utilization of reporting tools to quickly generate detailed reports for council and upper management
How you too can take advantage of modern, innovative software for your own municipality

Register for the event here.

Executive Briefing: Personal Accountability - The Non-Negotiable Workplace Competency
2023-05-04 12:30 - 13:30
If you had more time to work on your key deliverables instead of worrying about lack of accountability, what would you accomplish?
Prism Group is excited to offer this Executive Briefing.
In this 45-minute Executive Briefing, we will explore:

What personal accountability is and why it’s important.
The four key reasons why personal accountability is a non-negotiable competency.
Charcteristics of people with a high level of personal accountability.

With new insight and tools in your tool box, you will:

Understand the importance of developing personal accountability.
Make the connection between personal accountability and results.
Be better equipped to spot and address issues that arise due to a lack of personal accountability before they get out of control.

Learn more and register for the event.

Webinar: Modern Citizen Engagement: Enhancing the Resident Journey
2023-06-28 12:00 - 13:00
Don’t miss this opportunity to join us on June 28, 2023 at 12pm EST as Marcel LeBlanc, Manager of Information Technology from Riverview, NB, shares experiences and offers practical advice on how to elevate your municipality’s effectiveness and citizen engagement. Gain first-hand knowledge from the Riverview success story and learn how to apply their strategies to your own community. We look forward to having you with us for this informative and exciting webinar.
Here’s what you’ll learn:

Hear from Riverview, NB, on how they are using issue management software to improve their processes both internally and throughout the community
How Riverview staff use reporting to provide information to council
Best practices to adopt so you can make the same impact to your own municipality

Register here

Presented in partnership with:

Webinar: Can you outsource your FOI?﻿
2023-06-28 15:00 - 16:00
Join us!

Wednesday, June 28, 2023
12:00 p.m. 1:00 p.m. PST

Click HERE for more information and to register
Did you know that you can get help with processing your FOI/ATIP requests? Join our FOI/ATIP Manager, Adrian Chalifour, for a free webinar as explore the implications, requirements, and opportunities for getting outsourced assistance in processing FOI/ATIP requests.
Most people don’t know how much effort and how many resources are dedicated to processing Freedom of Information or Access to Information requests. Freedom of public information is a critical component of our democratic society but meeting the legislated timelines can often be a stressful and unrealistic expectation for a lot of public sector departments. At the same time, many public sector bodies struggle to find qualified talent that can adequately perform the required duties of processing these requests.
What you might not know, is that processing FOI/ATIP requests is job that you can completely outsource.
Join us on Wednesday June 28th @ 12pm PDT / 3pm EDT for an engaging webinar where we’re going to look at the implications, requirements, and possibilities of outsourcing FOI requests to help you answer some of the most common questions:
🔍 Is it permissible to outsource FOI/ATIP requests in Canada?
🔍 How exactly does an outsourced FOI/ATIP shop operate?
🔍 Which specific tasks can be effectively outsourced, and which ones require an internal approach?
🔍 What should you consider when selecting a consulting company? (Credentials, experience, location, policies, privacy, and security, etc.)
This webinar will be hosted by Adrian Chalifour, FOI/ATIP Manager at PrivacyWorks Consulting Inc. Adrian has been in the world of access requests for more than 10 years and currently runs a team of analysts helping public sector bodies across Canada manage their FOI and ATIP requests.

Webinar - Implement a Digital Approach to Citizen Communication
2023-09-28 12:00 - 13:00
Learn why taking a digital approach to citizen communication is a critical component to service delivery in Small and Medium Sized local governments. Explore the tools and techniques other similar-sized municipalities are using today.
Join us for an exclusive webinar designed for municipal leaders and decision makers. Tune in on Thursday September 28, 2023 at 12pm EST to learn:

How important digital access truly is to your citizens
The tools that are proven to work (and the ones that don’t)
How you can craft a digital solution for your community and its residents

Read more about the event and register HERE.

Webinar: The Role of Technology in Citizen Record Requests
2023-10-25 12:00 - 13:00
Citizen records requests are increasing year over year in both quantity and complexity. Join our October webinar to discover how tech solutions can ease the burden of managing your citizen request processes.
Tune in on Wednesday October 25, 2023 at 12pm EST to learn:

The priority citizen’s place on government transparency
Tools and methods to manage the complexity of record requests
How you can craft a digital solution for your community and its residents.
Success stories from municipalities implementing their own digital solutions. Learn what your peers did best.

Register HERE.

CSPN's 7th Annual Women In Leadership Summit
2023-11-15 - 2023-11-23
Each year, Customer Service Professional’s Network (CSPN) hosts the Women-In-Leadership (WIL) Summit to celebrate the tenacious, impactful, and successful women working to advance their teams, organizations, and communities.
This year’s WIL Summit theme is Leadership Without Limits, and will feature skill-building and networking workshops, keynote sessions, a live awards ceremony, and numerous roundtable discussions all focused on women in leadership. The virtual event will be held November 15-23, 2023, and attendees will have the opportunity to attend which sessions fit with their schedule and have access to all session recordings post-event.
WIL Summit delegates include leaders from municipalities, various levels of government and corporations.  Join us as we recognize the women of note in your network who are decision-makers, leaders, mentors, movers, and shakers by nominating them for our WIL Awards. All awards categories and our submissions portal can be found on https://mycspn.com/women-in-leadership/
This year we have 12+ dynamic speakers who will lead conversations on topics including Diversity & Inclusion, Career Development, Leadership, Enhancing Team Performance, Resilience & Wellness and Innovation.
In addition to our speaker series, we will be celebrating our award winners on November 15th, 2023.
Join us to:

Network with 500+ professionals from 50+ organizations during daily virtual roundtable session
Attend an engaging virtual keynote
Learn and participate in 6 networking and 4 skill-builder workshops
Engage in live discussion forums and chat rooms
Access all recorded content

Receive a Women in Leadership Certification upon completion of the summit
Celebrate with success and receive recognition during the live Award Ceremony
Nominate a leader or leaders in any of the 10 award categories. Award winners will be announced during our live Awards Ceremony.

We look forward to welcoming you and your team for an opportunity to learn, network and grow along dynamic leaders across sectors at this year’s WIL.
For more information and ticket sales, please contact us; 905-477-5544 or info@myCSPN.com, or visit https://mycspn.com/women-in-leadership/

Public Sector Procurement and Supply Chain Conference
2024-06-20 10:00 - 15:45 | Virtual – Zoom
A one-day virtual symposium presented by the National Institute of Supply Chain Leaders (NISCL), the Public Sector Procurement & Supply Chain Conference features speakers including Federal leaders, Municipality CPOs, and industry experts. This one-day symposium has had an attendance of 350+ Public Sector professionals in the past. Procurement is evolving from being a back-office, administrative support and compliance focused function to a more “front-office” strategic business enabler role. Join us for diverse perspectives and compelling dialogues.

Speakers include:

David Ho, Chief Procurement Officer and EVP, Program Strategy & Management, Infrastructure Ontario
Alexander Ralph, Chief Procurement Officer and Director of Supply Chain, City of Vancouver
Genevieve Sharkey, Chief Procurement Officer, City of Toronto
Sohrab Sohrabi, Chief Procurement Officer, City of Edmonton
Karen Owen, SVP, Strategy & Partnerships, OECM (Moderator)
Sunita Chander, Chief of Strategy, Programs and Partnerships, Supply Ontario
James Lin, Vice President, Enterprise Procurement, OLG (Fireside Chat Host)
Ryan Androsoff, CEO and Founder, Think Digital
Paul Emanuelli, General Counsel and Managing Director, Procurement Office

Why Attend?

Exclusive Insights: Gain knowledge from key speakers including CPOs from major cities like Toronto, Vancouver, and Edmonton.
Cutting-Edge Topics: Dive into discussions on digital transformation, AI in procurement, sustainability, and risk management.
Networking Opportunities: Connect with over 350 public sector professionals and engage in meaningful dialogues that drive innovation and collaboration.
Strategic Growth: Learn about the centralization of public procurement and the benefits of a streamlined, efficient procurement process.
Practical Solutions: Discover strategies to enhance transparency, agility, and trust within your procurement processes.

Connect with Attendees from

City of Mississauga
City of Oshawa
Regional Municipality of Durham
Town of Midland
City of Vaughan

Municipality of Red Lake
Town of Innisfil
City of London
City of Guelph
Town of Oakville

Pricing
Individual Pricing
Members: $175 + Applicable Tax.
Insiders: $195 + Applicable Tax
Non-member: $225 + Applicable Tax
Use Code MUNIX to get NISCL Member Price for all muniSERV Members.
Group Pricing
Join as a Team of 4 or more: $125 pp + Applicable Tax per installment
To know more about this offer, please contact Gagan Dhaliwal at gdhaliwal@niscl.ca or (416) 977-7566 x2145
No cost for people employed by a Corporate Subscription Partner.

For registration enquiries contact Gagan Dhaliwal, gdhaliwal@niscl.ca, (416) 977-7566 x2149

Don’t miss this opportunity to enhance your procurement strategies and connect with industry leaders. Use the code MUNIX to get special NISCL member pricing exclusively for muniSERV members.
We look forward to seeing you at the conference!

Webinar: Securing Your Attack Surface with Phobos
2025-02-20 13:00 - 14:00 | Virtual – Teams, Canada
Join us to hear about the latest offerings from muniSERV. From an attack surface analysis and prevention offering to a strategic compensation database and more, this webinar will inform you and bring you up to date on how muniSERV can help your municipality.
Recent cyber attacks on Ontario’s municipalities have had crippling effects. Ali-Reza Anghaie of the boutique security consulting team Phobos Group will demonstrate how their leading-edge technology works. Their custom tailored engagements are a synthetic analog to real-world attacks, and will teach your staff how to grapple with the current threat landscape.
Great plans are in works for the “Future of muniSERV”. As the municipal sector continues to transform itself with increasing complexity and vastness of services, hear about how muniSERV can act as a conduit to channel information and services to you, our municipal leadership, answering the question, “What can we do to make your task easier?”
On February 20, join us for this free and open discussion with a small group of municipal decision-makers about how muniSERV can benefit municipalities.
Presenters
Ali-Reza Anghaie, Phobos Group
Ali-Reza Anghaie is a co-founder of Phobos Group, a boutique information security services and products company. Having been on both red and blue teams, Ali brings a wealth of adversary and defenders knowledge to the emergent threat landscape of 2025.
Steven Desrocher, muniSERV
Steven Desrocher co-founded ASI after spending the first part of his career with the Ontario Ministry of Transportation (MTO) and the Ontario Good Roads Association (OGRA). Steven has a keen interest in the strategic use of information and the application of Business Intelligence tools to extract and utilize information for planning and operational purposes. Throughout his time at ASI, he has guided the development of several data management applications for both web and desktop with a special focus on new process development. Working to improve the use of information technology tools and techniques led to the creation of the “Workbench” technology and for Steven has evolved into a quest for the “perfect solution”.

Our Knowledge Partners Present... Tools for Your Municipality!
2026-02-11 13:00 - 14:00 | Virtual – Teams, Canada
With a plethora of technology tools available in today’s marketplace, municipal staff have the challenge of sifting through the offerings and determining which tools offer the most in terms of productivity and attaining the goals and objectives set out by their councils and leadership. This webinar will showcase the benefits of various tools and services available to municipal decision-makers with a focus on productivity and transparency.

Presentation 1 – Dye and Durham
Zero-Cost Digital Transformation: Maximizing Municipal Revenue via Dye & Durham Tax & Utility Online Marketplace Solution
Presented by Mishara Wick
Join us to discover how Ontario municipalities are revolutionizing their tax and utility services through TCOL’s zero-cost digital platform. This session highlights how to transition from manual workflows to a high-velocity, e-commerce environment that serves both your staff and the professional community. Learn how to reduce municipal risk while providing the legal and financial community with the instant data they need to keep Ontario’s economy moving at no cost to municipalities.
Key Takeaways:

Instant Fulfillment
AODA Compliance Made Simple
Zero-Cost IT Innovation
Full-Time Customer Service Included
Revenue & Margin Growth

Presentation 2 – ASSOCIUM
Municipal Compensation Database (MCD): Municipal Compensation Information at Your Fingertips
Presented by Nalini Barma and Melissa Rivers
MCD is a platform with CAO leadership in mind that’s based on municipal Human Resources principles. It’s being brought to you by organizations that know municipalities best.
“MCD is a cloud-based platform to collect and aggregate current municipal compensation and human resources information, tailored for delivery directly to municipal users.” It also includes Council Compensation, Job Descriptions and Organizational Charts.
MCD will revolutionize the way municipalities share and access compensation and human resources data, while supporting the province’s shared servicing initiative.

Presentation 3 – CAFAE
Canadian Association for Facility and Asset Information: Who We Are and Why We Matter
Presented by Marcia O’Connor
Formed to address the growing demand for skilled professionals who can manage the built environment with confidence, CAFAE is designed by practitioners, for practitioners. Our programs and initiatives span multiple sectors, ensuring professionals are equipped with both the foundational skills and advanced strategies needed to excel in their roles.
CAFAE empowers facility and asset management professionals through applied, standards-aligned education and knowledge-sharing opportunities. We focus on developing practical skills, leadership capacity, and forward-looking strategies that help organizations deliver safe, sustainable, and high-quality services.
