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DTSTART;TZID=America/Toronto:20200706T140000
DTEND;TZID=America/Toronto:20200706T150000
DTSTAMP:20260403T153754
CREATED:20200629T122422Z
LAST-MODIFIED:20200629T122528Z
UID:26771-1594044000-1594047600@muniserv.ca
SUMMARY:Free LevellingUp Mastermind Cohort – Q&A Session
DESCRIPTION:Monday\, July 6; 2-3pm ET             Price: FREE! \nLevellingUp Mastermind Cohort – Q&A Session \nDo you need to get really good\, really quickly\, at what you do? Are you ready to make it happen? \nJoin a Mastermind Cohort\, and you’ll discover a proven shortcut to growing advanced skills in self\, team\, and business leadership. \nIn this open Q&A session\, find out if a LevellingUp Mastermind Cohort is right for you. \nBy combining interactive coaching with collaborative community\, LevellingUp Mastermind Cohorts offer you a unique\, powerful\, and affordable way to secure success and experience joy. \nYou’ll experience warm community\, expert support\, and the leg-up you need to succeed! \nRegister Here \nWhat is LevellingUp? \nMany of us feel abandoned or alone in our leadership roles\, and we’re looking people who can join us on our journey.  By combining interactive coaching & collaborative community\, LevellingUp offers a unique\, powerful\, and affordable way for growing professionals to secure success and experience joy.
URL:https://muniserv.ca/event/free-levellingup-mastermind-cohort-qa-session
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/LevellingUp-Mastermind.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200714T110000
DTEND;TZID=America/Toronto:20200714T120000
DTSTAMP:20260403T153754
CREATED:20200701T121423Z
LAST-MODIFIED:20200701T121423Z
UID:26787-1594724400-1594728000@muniserv.ca
SUMMARY:Free Webinar - Are My People Ok?
DESCRIPTION:If you are a leader you need to know this.  Your people are coping with unprecedented levels of stress right now.  \nIn this video you learn what three things you can do right now to help your people.  \nIf you want to take a deeper dive into this topic\, join me for my free webinar on July 14th at 11:00am ET.  \nRegister Today!  \n  \nJacqueline Arnold  ●  Founder \n519-386-9610  ●  jackie@iheartmywork.ca \nwww.iheartmywork.ca
URL:https://muniserv.ca/event/free-webinar-are-my-people-ok
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/IheartmyworkCP-Banner-tagline-1280x560-zoom.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200715T100000
DTEND;TZID=America/Toronto:20200715T123000
DTSTAMP:20260403T153754
CREATED:20200530T151523Z
LAST-MODIFIED:20200530T151523Z
UID:26249-1594807200-1594816200@muniserv.ca
SUMMARY:An Exclusive Virtual Leadership Development Opportunity
DESCRIPTION:It is a crazy unprecedented time! \nMany leaders\, for the first time in their careers\, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated\, engaged\, inspired and connected. \nAt Emergenetics it is our Vision “To Be the Universal Answer to Human Connection” \nAnd in this time of social isolation we are delighted to bring the power of Emergenetics in: \nAn Exclusive Leadership Development Opportunity: Emergenetics VIRTUAL Meeting of the Minds Workshop \nDate: Wednesday\, July 15\, 2020  \nLocation: Your Desk! \nTime: 10:00 AM to 12:30 PM • \nEmergenetics Certified Facilitator: Gail Green \nCost of Workshop and Profile: $299 CLICK HERE TO ENROLL \nExclusive Promotion use discount for MuniSERV Members – use promo code 100OFF for a $100 discount. \nAs an added value\, during this challenging time\, any municipality that registers 3 or more people will receive a one hour complimentary online tailored session for the team (Value $599). \nThe Virtual Meeting of the Minds offers a blended learning experience that reveals individual and collective strengths\, provides practical ways for leaders to inspire and engage employees to work together and create strong workplace cultures – with or without a traditional office space. \nThrough the workshop\, you will: \n• Increase self-awareness \n• Discover others’ perceptions of you \n• Communicate change more holistically and effectively \n• Build better Peer and Stakeholder relationships \n• Increase your EQ to forge new relationships in the current reality \nWho should attend: \n• Leaders seeking a deeper understanding of themselves and others \n• Managers who aspire to build cohesive teams \n• Consultants/Trainers/Coaches looking for neuro-scientific tools that resonate with individuals and organizations in a blended on learning experience that will serve in the new normal\nEnroll soon as participant numbers will be limited to 30. \nWe look forward to meeting you at this insightful and exciting event on Wednesday\, May 20th and to sharing a simpler\, easier way to understand yourself and others with the neuro-science of Emergenetics! \nIf you’d like more information\, simply email me or call 905.636.0797. \nTake Care\, \nGail
URL:https://muniserv.ca/event/an-exclusive-virtual-leadership-development-opportunity-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Emergenetics-Virtual-Workshop-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200716T090000
DTEND;TZID=America/Toronto:20200716T123000
DTSTAMP:20260403T153754
CREATED:20200525T142303Z
LAST-MODIFIED:20200525T142303Z
UID:26095-1594890000-1594902600@muniserv.ca
SUMMARY:Identifying and Managing Procurement Risks – Public and Private Sector
DESCRIPTION:Identifying and Managing Procurement Risks – Public and Private Sector \nWorkshop Dates: July 16\, 17\, 23\, 24 from 9AM – 12:30PM EST. \nAs a response to the COVID -19\, we are conducting this professional development session online . We are fully cognizant of the difficult decisions you are making everyday\, as supply chain professionals driving the Canadian economy during this extraordinary time. We applaud your commitment to continued education.  \n\nManaging Procurement Risks \nWorkshop Overview:  \nProcurement risks are ever increasing considering the high value\, increased size\, scope and volume of procurements\, complexity\, stringent policies\, rules\, regulations and trade agreements. This workshop is developed to identify potential risks and provide practical tools and strategies to mitigate those risks.  \nThis workshop is critical now more than ever as it is designed to address all facets of procurement risk and provides advice to identify\, access\, avoid\, transfer and mitigate  the supply chain challenges/risks in crisis times (e.g. Global Pandemic). How an outbreak of deadly disease happening at other part of the world would impact your supply chain and how you can protect your supply chain and address supply shortages and access to critical products and services.  \nProfessionals involved in Supply Chain Activities make decisions and inherit a variety of risks while executing procurement projects involving a large amount of dollars. Are you aware of those risks and should you be taking those risks? And how to provide value added services to your organization by effectively mitigating procurement risks.  Procurement professionals that understand risks\, consequences and mitigation strategies are the leaders for supply chain.  Procurement professionals are tasked to achieve cost-savings and conduct an open\, fair and transparent procurement process. Do you realize that systematic identification and risk mitigation strategies significantly increases your chances of achieving those cost savings targets and meeting the fairness obligations? \nThis workshop will show you how to achieve those targets and provide you with comprehensive understanding of different types of risks at each stage of the procurement process. It will provide you with risk mitigation strategies\, case studies\, checklists and best practices. \nTarget Audience: \nThis workshop is designed for wide-range of professionals involved in Supply Chain Activities (procuring goods\, services\, construction\, consulting) within the private sector and public sector organizations (Municipal\, Provincial and Federal government\, Universities\, Hospitals\, School boards\, Colleges and other government agencies) where they are directly or indirectly involved in procurement activities and influencing the procurement outcome. \nThe professionals including Project Managers\, Evaluation Team members\, Logistics professionals\, Category Specialist\, Procurement Analyst\, Procurement Managers\, Business Analysts\, Subject Matter Experts (SMEs)\, Contract Managers\, HR\, IT\, and Finance Professionals would greatly benefit  and gain confidence from this workshop where they would understand the procurement risks and gain knowledge around the best practices for managing those risks to improve the overall bottom line of their organization. \nLearn More and Register Here \nNon-member Price: $1\,245 + HST \n(Includes membership at Supply Chain Canada\, Ont. Institute) \nmuniSERV members receive Discount of 20% – Use Code: MUNI20
URL:https://muniserv.ca/event/identifying-and-managing-procurement-risks-public-and-private-sector-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/scma_primary_logo-1-e1618238305894.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200723T090000
DTEND;TZID=America/Toronto:20200723T123000
DTSTAMP:20260403T153754
CREATED:20200525T142216Z
LAST-MODIFIED:20200525T142216Z
UID:26097-1595494800-1595507400@muniserv.ca
SUMMARY:Identifying and Managing Procurement Risks - Public and Private Sector
DESCRIPTION:Identifying and Managing Procurement Risks – Public and Private Sector \nWorkshop Dates: July 23\, 24 from 9AM – 12:30PM EST. \nAs a response to the COVID -19\, we are conducting this professional development session online . We are fully cognizant of the difficult decisions you are making everyday\, as supply chain professionals driving the Canadian economy during this extraordinary time. We applaud your commitment to continued education.  \n\nManaging Procurement Risks \nWorkshop Overview:  \nProcurement risks are ever increasing considering the high value\, increased size\, scope and volume of procurements\, complexity\, stringent policies\, rules\, regulations and trade agreements. This workshop is developed to identify potential risks and provide practical tools and strategies to mitigate those risks.  \nThis workshop is critical now more than ever as it is designed to address all facets of procurement risk and provides advice to identify\, access\, avoid\, transfer and mitigate  the supply chain challenges/risks in crisis times (e.g. Global Pandemic). How an outbreak of deadly disease happening at other part of the world would impact your supply chain and how you can protect your supply chain and address supply shortages and access to critical products and services.  \nProfessionals involved in Supply Chain Activities make decisions and inherit a variety of risks while executing procurement projects involving a large amount of dollars. Are you aware of those risks and should you be taking those risks? And how to provide value added services to your organization by effectively mitigating procurement risks.  Procurement professionals that understand risks\, consequences and mitigation strategies are the leaders for supply chain.  Procurement professionals are tasked to achieve cost-savings and conduct an open\, fair and transparent procurement process. Do you realize that systematic identification and risk mitigation strategies significantly increases your chances of achieving those cost savings targets and meeting the fairness obligations? \nThis workshop will show you how to achieve those targets and provide you with comprehensive understanding of different types of risks at each stage of the procurement process. It will provide you with risk mitigation strategies\, case studies\, checklists and best practices. \nTarget Audience: \nThis workshop is designed for wide-range of professionals involved in Supply Chain Activities (procuring goods\, services\, construction\, consulting) within the private sector and public sector organizations (Municipal\, Provincial and Federal government\, Universities\, Hospitals\, School boards\, Colleges and other government agencies) where they are directly or indirectly involved in procurement activities and influencing the procurement outcome. \nThe professionals including Project Managers\, Evaluation Team members\, Logistics professionals\, Category Specialist\, Procurement Analyst\, Procurement Managers\, Business Analysts\, Subject Matter Experts (SMEs)\, Contract Managers\, HR\, IT\, and Finance Professionals would greatly benefit  and gain confidence from this workshop where they would understand the procurement risks and gain knowledge around the best practices for managing those risks to improve the overall bottom line of their organization. \nLearn More and Register Here \nNon-member Price: $1\,245 + HST \n(Includes membership at Supply Chain Canada\, Ont. Institute) \nmuniSERV members receive Discount of 20% – Use Code: MUNI20
URL:https://muniserv.ca/event/identifying-and-managing-procurement-risks-public-and-private-sector
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/scma_primary_logo-1-e1618238305894.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200723T170000
DTEND;TZID=America/Toronto:20200723T180000
DTSTAMP:20260403T153754
CREATED:20200720T132149Z
LAST-MODIFIED:20200720T132222Z
UID:27142-1595523600-1595527200@muniserv.ca
SUMMARY:Strategic Leadership for Men
DESCRIPTION:Strategic Leadership for Men \nThursdays\, 5-6pm ET \nStarts July 23\, 2020 \nPrice: $430 for 8 interactive sessions \nRegistration Link: https://sagewisdom.levellingup.ca/strategic-leadership-for-men/ \n  \nStrategic Leadership for Men \nLed by Jenn Lofgren (Master Certified Coach\, Forbes Coaches Council\, Canada’s Top 100 Most Powerful Women\, Dare to LeadTM Certified Facilitator\, CPHR & SHRM-SCP) \nThe role as a leader can be a challenging and isolating journey for everyone and especially for men. Today\, there are few venues or communities for men to explore their leadership challenges and development with other men. For many men\, this leads to feelings of loneliness\, overwhelm\, doubt\, anxiety and much more. \nAs leaders\, the first step to creating results through others is to develop yourself first. I believe the journey of leadership development requires courage\, connection and perspective with a safe group of peers. \nThis accelerator group will create a support space with other men in leadership to connect with your peers and to learn key strategies to expand your strategic leadership. You will create weekly action plans to put your learning into practice and strengthen your authentic leadership. \nNOTE: This Accelerator Group is for men only\, and recommended for mid-level leaders holding titles like: Manager\, Director and VP \nYou will LEARN: \n\nUnderstand how your reactive tendencies create limited leadership success\nExplore the role risk\, fear and toxic expectations play in triggering your reactive\nLearn the three reactive tendencies and which one you default to the most\nHow to develop by leveraging tendencies and which one you default to most\nHow to develop by leveraging your strengths\, not your weaknesses\nThe role of vulnerability and mindset in developing strategic leadership\nStrategies to respond vs react in challenge and crisis\n\nYou will ACHIEVE: \n\nClarity on your path to leadership effectiveness remaining true to who you are\nA two-page leadership development plan to advance your leadership over 6-12 months\nUnderstanding of the gifts of your leadership style and how to adapt in leading others\nRelationships and community with other men in leadership\nSkills to expand your leadership community with other me\n\nRegister Here \nWhat is LevellingUp? \nMany of us feel abandoned or alone in our leadership roles\, and we’re looking people who can join us on our journey.  By combining interactive coaching & collaborative community\, LevellingUp offers a unique\, powerful\, and affordable way for growing professionals to secure success and experience joy.
URL:https://muniserv.ca/event/strategic-leadership-for-men-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/0127-JennLifestyle-400-min.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200812T090000
DTEND;TZID=America/Toronto:20200812T120000
DTSTAMP:20260403T153754
CREATED:20200720T131353Z
LAST-MODIFIED:20200720T131353Z
UID:27140-1597222800-1597233600@muniserv.ca
SUMMARY:Upcoming (Virtual) Professional Development Session on Free Trade Agreements CUSMA (USMCA)\, CETA and TPP
DESCRIPTION:Learn more about the Canada-United States-Mexico Agreement (CUSMA) which entered into force on July 1\, 2020\, replacing the North American Free Trade Agreement (NAFTA). \nEmpower yourself with the current knowledge and tools when dealing with suppliers\, shippers\, carriers\, banks\, freight forwarders\, customs brokers\, CBSA and other Participating Government Agencies involved in your international supply chain in North America\, Europe and in the Pacific region \nDate & Time: August 12 and/or August 13\, 2020 | 9 AM – 12 PM EST\nLocation: Zoom\nMember Price: $595 for 2-Half Days and $395 for 1-Half day | Non-member price: $895 for 2-Half Days and $495 for 1-Half Day \nRegister Here for 1-Day and/or 2-Days Sessions. \n 
URL:https://muniserv.ca/event/upcoming-virtual-professional-development-session-on-free-trade-agreements-cusma-usmca-ceta-and-tpp
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/scma_primary_logo-1-e1618238305894.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200819T090000
DTEND;TZID=America/Toronto:20200819T123000
DTSTAMP:20260403T153754
CREATED:20200525T141540Z
LAST-MODIFIED:20200525T141540Z
UID:26099-1597827600-1597840200@muniserv.ca
SUMMARY:Canadian Construction Procurement – Best Practices
DESCRIPTION:Course Dates (2 half-days): \nAugust 19: 9AM – 12:30PM \nAugust 20: 9AM – 12:30PM \n\nCanadian Construction Procurement – Best Practices \nThis 2-Half Day course will provide an overview of the project and procurement models used\, the procurement processes\, an evaluation of the contracting options and trends emerging for the future. \nThe course is designed for those both new to Construction Procurement and for those wanting to learn best practices in order stay ahead of the curve in this complex area of procurement. \nLearn More and Register Here \nNon-member Price: $671.25 + HST – Early Bird Price/ $895 + HST – Regular Price \n(Includes membership at Supply Chain Canada\, Ontario Institute) \nmuniSERV members receive a Discount of 20%  Use Code: MUNI20
URL:https://muniserv.ca/event/canadian-construction-procurement-best-practices
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/scma_primary_logo-1-e1618238305894.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200819T100000
DTEND;TZID=America/Toronto:20200819T123000
DTSTAMP:20260403T153754
CREATED:20200530T151956Z
LAST-MODIFIED:20200530T152036Z
UID:26246-1597831200-1597840200@muniserv.ca
SUMMARY:An Exclusive Virtual Leadership Development Opportunity
DESCRIPTION:It is a crazy unprecedented time! \nMany leaders\, for the first time in their careers\, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated\, engaged\, inspired and connected. \nAt Emergenetics it is our Vision “To Be the Universal Answer to Human Connection” \nAnd in this time of social isolation we are delighted to bring the power of Emergenetics in: \nAn Exclusive Leadership Development Opportunity: Emergenetics VIRTUAL Meeting of the Minds Workshop \nDate: Wednesday\, August 19\, 2020 \nLocation: Your Desk! \nTime: 10:00 AM to 12:30 PM  \nEmergenetics Certified Facilitator: Gail Green \nCost of Workshop and Profile: $299 CLICK HERE TO ENROLL \nExclusive Promotion use discount for MuniSERV Members – use promo code 100OFF for a $100 discount. \nAs an added value\, during this challenging time\, any municipality that registers 3 or more people will receive a one hour complimentary online tailored session for the team (Value $599). \nThe Virtual Meeting of the Minds offers a blended learning experience that reveals individual and collective strengths\, provides practical ways for leaders to inspire and engage employees to work together and create strong workplace cultures – with or without a traditional office space. \nThrough the workshop\, you will: \n• Increase self-awareness \n• Discover others’ perceptions of you \n• Communicate change more holistically and effectively \n• Build better Peer and Stakeholder relationships \n• Increase your EQ to forge new relationships in the current reality \nWho should attend: \n• Leaders seeking a deeper understanding of themselves and others \n• Managers who aspire to build cohesive teams \n• Consultants/Trainers/Coaches looking for neuro-scientific tools that resonate with individuals and organizations in a blended on learning experience that will serve in the new normal\nEnroll soon as participant numbers will be limited to 30. \nWe look forward to meeting you at this insightful and exciting event on Wednesday\, May 20th and to sharing a simpler\, easier way to understand yourself and others with the neuro-science of Emergenetics! \nIf you’d like more information\, simply email me or call 905.636.0797. \nTake Care\, \nGail
URL:https://muniserv.ca/event/an-exclusive-virtual-leadership-development-opportunity-3
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Emergenetics-Virtual-Workshop-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200826T163000
DTEND;TZID=America/Toronto:20200826T180000
DTSTAMP:20260403T153754
CREATED:20200716T121413Z
LAST-MODIFIED:20200805T130807Z
UID:27086-1598459400-1598464800@muniserv.ca
SUMMARY:COVID Recovery and Preparing for the Fall Wave
DESCRIPTION:COVID Recovery and Preparing for the Fall Wave \nDate: Aug 26\, 2020 \nTime: 4:30 PM (EDT) \nLocation: Zoom Virtual Platform \nSupply Chain Canada\, Ontario Institute and OPBA Jointly Host Their Third Learning & Networking Event (Virtually) \nStay tuned for more details. \nOpening Note: Laura Cocuzzi\, Manager – Procurement & Planning\, Region of Peel | Board Member – Supply Chain Canada\, Ontario Institute \nPanel Introduction: Chris Penny\, Kinetic GPO \nPanel: \nUmesh Kalia  – Procurement Manager\, City of Vaughan\nTina Iacoe – Procurement Manager\, City of Hamilton\nTracey Dennis  – Chief Procurement Officer\, The Ottawa Hospital\nMai Gagujas – Procurement and Supply Chain\, The Manitoba Securities Commission \nRegister here \nPricing \n\nMember – $10\nNon-Member – $20\n\nEarn 2 CPD Points
URL:https://muniserv.ca/event/covid-recovery-and-preparing-for-the-fall-wave
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/19-2612-Supply_Chain_Canada_Ontario-Public-Buyers-Association_July_13.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200929T163000
DTEND;TZID=America/Toronto:20200929T173000
DTSTAMP:20260403T153754
CREATED:20200901T181825Z
LAST-MODIFIED:20200901T181825Z
UID:27648-1601397000-1601400600@muniserv.ca
SUMMARY:Systemic Racism: What Are You Doing To Bring Change?
DESCRIPTION:Free Live Chat Session \nSystemic Racism: What Are You Doing To Bring Change? \nJoin our Panel discussion about Systemic Racism and learn how to proactively participate in supporting the movement towards equality in your workplace. \nOpening Remarks:\nHugh Lawson\nDirector\, Business Development\, Canada\nStaples \nModerator:\nWael Safwat\nDirector of Procurement\, North America\nBlack & McDonald \nPanelists:\nJason Murray\nPresident and Managing Partner\nBIPOC Executive Search \nTheresa Harrison\nDirector\, Environmental Social Governance Services\, Procurement\, Business Enablement\nErnst & Young LLP \nHugh Amiel\nDirector of Procurement\nUniversity Health Network (UHN) \nOur panelists will share their personal stories and we encourage you to share your story or your question for the panel here \nComplimentary for members and non-members \nEarn 2 CPD Points \nWhen: September 29\, 2020\nWhere: Zoom\nPrice: Free\nREGISTER HERE
URL:https://muniserv.ca/event/systemic-racism-what-are-you-doing-to-bring-change
CATEGORIES:Free Offers,Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/scma_primary_logo-1-e1618238305894.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20200929T163000
DTEND;TZID=America/Toronto:20200929T183000
DTSTAMP:20260403T153754
CREATED:20200917T142433Z
LAST-MODIFIED:20200917T142433Z
UID:27892-1601397000-1601404200@muniserv.ca
SUMMARY:Free Webinar - Systemic Racism in Supply Chain: What Are You Doing to Bring A Change?
DESCRIPTION:Live Chat Series – Systemic Racism in Supply Chain: What Are You Doing to Bring A Change?\nDate:  September 29\, 2020 \nTime: 4:30 – 6:30 pm EDT \nZoom Virtual Platform – Complimentary Webinar \nJoin our Panel discussion about Systemic Racism and learn how to proactively participate in supporting the movement towards equality in your workplace. \nOpening Remarks:\nHugh Lawson\nDirector\, Business Development\, Canada\nStaples \nModerator:\nWael Safwat\nDirector of Procurement\, North America\nBlack & McDonald \nPanelists:\nJason Murray\nPresident and Managing Partner\nBIPOC Executive Search \nTheresa Harrison\nDirector\, Environmental Social Governance Services\, Procurement\, Business Enablement\nErnst & Young LLP \nHugh Amiel\nDirector of Procurement\nUniversity Health Network (UHN) \nComplimentary for members and non-members \nEarn 2 CPD Points \nRegister here
URL:https://muniserv.ca/event/free-webinar-systemic-racism-in-supply-chain-what-are-you-doing-to-bring-a-change
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/19-2612-Supply_Chain_Canada_Systemic_Racism_August_17_2020.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201026T080000
DTEND;TZID=America/Toronto:20201027T120000
DTSTAMP:20260403T153754
CREATED:20201005T160046Z
LAST-MODIFIED:20201005T160046Z
UID:28154-1603699200-1603800000@muniserv.ca
SUMMARY:Ontario Traffic Council Conference - Municipal Law Enforcement Officer Parking Officer Online Course
DESCRIPTION:The O.T.C. is hosting its Parking Workshop & Supplier Showcase (ONLINE) \nDate/Time\n26/10/2020 – 27/10/2020\n8:00 am – 12:00 pm \nThe Parking Workshop is designed to give delegates the opportunity to learn from informative speakers and network with colleagues in the parking industry from across the province. They will also have the opportunity to see the latest in equipment and technology at our Supplier Showcase. \nThis workshop will take place over two 1/2 days from October 26-27\, 2020. \nTo register click this link: https://apps.otc.org/Events \n  \nWho is the O.T.C.?  \n The Ontario Traffic Council (OTC)\, formerly the Ontario Traffic Conference\, was established in 1950 to improve traffic management in Ontario by drawing on the knowledge and expertise of those in the field of enforcement\, engineering and education. \nToday\, the organization is supported by its members across Ontario – regions\, cities\, towns\, counties and industry businesses (consultants and vendors). Membership enables the participation in our work or those who have an interest in and responsibility for traffic engineering and transportation planning including engineers\, planners\, police services\, parking personnel\, staff and elected representatives. \nM.L.E.O. (Municipal Law Enforcement Officer) – Parking Enforcement Officer (ONLINE COURSE) \nThis course is open to any person looking to write parking tickets for a Municipality. This includes contracted security guards\, private property owners and their agents\, as well as Municipally employed Parking Enforcement Officers. There are no prerequisites to enroll and you do not need to be a member of the O.T.C. to take the course. \nClick here for information: https://otc.org/events/mleo-parking-enforcement-officer-online-course  \n 
URL:https://muniserv.ca/event/ontario-traffic-council-conference-municipal-law-enforcement-officer-parking-officer-online-course
CATEGORIES:Conferences,Training Sessions
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201027T170000
DTEND;TZID=America/Toronto:20201027T180000
DTSTAMP:20260403T153754
CREATED:20200914T155034Z
LAST-MODIFIED:20200914T155034Z
UID:27858-1603818000-1603821600@muniserv.ca
SUMMARY:Adapting Inventory to Spikes in Demand and Short Supply
DESCRIPTION:Free Live Chat Session \nAdapting Inventory to spikes in demand and short supply \nHow are you adapting your Lean Inventory strategies post-pandemic? With the challenges demonstrated by “just-in-time” inventory practices recently\, sudden advent of unexpected peak season and the upcoming holiday season\, what does an ideal inventory management strategy look like? \nWhen: October 27\, 2020\nWhere: Zoom\nPrice: Free \nREGISTER HERE
URL:https://muniserv.ca/event/adapting-inventory-to-spikes-in-demand-and-short-supply
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/scma_primary_logo-1-e1618238305894.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201028T120000
DTEND;TZID=America/Toronto:20201028T130000
DTSTAMP:20260403T153754
CREATED:20201024T122242Z
LAST-MODIFIED:20201024T122242Z
UID:28510-1603886400-1603890000@muniserv.ca
SUMMARY:Managing Email Overload in Times of COVID
DESCRIPTION:Managing E-Mail Overload – Is Your Schedule Realistic?  \nPart 2 – Wednesday\, October 28 (12pm – 1pm\, EST) \nDoes your inbox make you sweat?  \nWith the majority of the workforce now working from home due to COVID\, e-mail traffic is at an all-time high.  \nIn this webinar we will provide you with strategies to help you to organize and prioritize the traffic jam in your inbox while maximizing productivity and purpose while working from home and most importantly – learning how to clear the clutter! \nLearn More & Register Here
URL:https://muniserv.ca/event/managing-email-overload-in-times-of-covid
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/OMLI-SIG-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201104T120000
DTEND;TZID=America/Toronto:20201104T130000
DTSTAMP:20260403T153754
CREATED:20201024T121813Z
LAST-MODIFIED:20201024T121813Z
UID:28507-1604491200-1604494800@muniserv.ca
SUMMARY:Plain Language Report Writing for Municipal Council & Community
DESCRIPTION:LIVE WEBINAR \nNovember 4\, 2020  12pm – 1pm (EST) \nLiteracy has significantly changed over this past decade and its meaning has expanded far beyond basic reading and writing skills. In Canada\, we have a 99% literacy rate\, however\, literacy also encompasses the ability to use; language\, numbers\, images\, and technology.  \nPlain language as we know it\, (aka plain English) is a way of writing or presenting information so that readers can understand quickly and easily. Plain language should be easy to read\, easy to understand and easy to use. The more concise your messaging\, the more likely you will connect with your audience and they will relate and appreciate what you say. \nToday\, it is more important than ever\, that we communicate in plain language. In this webinar we will discuss: \n\nWriting Styles\nWhy it is important to leave the jargon behind\nBoosting writing speeds & shedding bad habits\nTools & Techniques so you don’t kill your content\nUnderstanding rules you should break & rules you shouldn’t\nUtilizing report templates to increase time management\nJoint Authorship\nUnderstanding Council Expectations\nGrammar Tips & Tricks and what to avoid\nHow mind mapping can get you going & help organize the thought process\nComputer Tools: readability stats\, fonts & features (ODOA Compliance)\nDesign Tips \n\nLearn More & Register 
URL:https://muniserv.ca/event/plain-language-report-writing-for-municipal-council-community
CATEGORIES:Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201105T053000
DTEND;TZID=America/Toronto:20201105T183000
DTSTAMP:20260403T153754
CREATED:20201022T144127Z
LAST-MODIFIED:20201022T144359Z
UID:28466-1604554200-1604601000@muniserv.ca
SUMMARY:The Art of Mindful Storytelling - How Storytelling can level you up as a leader
DESCRIPTION: \n \nToronto VRA Social Event – The Art of Mindful Storytelling – How Storytelling can level you up as a leader\nOur Volunteer Regional Ambassadors (VRAs) for 2020-21 are finalized and that the regional (virtual) networking events for Fall 2020 are now open for registration. \nPlease welcome our VRAs\, as they are indeed excited to be back and to have the opportunity to meet you all virtually. Our VRAs have planned these events to ensure that the essence of collaboration and learning is retained even though the events take place virtually. \nVRA 2020-201 and Upcoming Regional Networking Events \nThe Art of Mindful Storytelling – How Storytelling can level you up as a leader\nJoin the Toronto VRA’s Dorina Vendramin and Wendy Nguyen as they welcome Co-Founder and VP\, Admit One Productions & Double J Lifestyle\, Jennifer James. Jennifer will teach how storytelling can level YOU up as a leader. \n5:30 pm – 6:30 pm – Presentation by Jennifer James\n6:30 pm – 6:50 pm – Open Q&A \n\nTickets:\nMembers – $10\nNon-Members – $15 \nDate: November 5\, 2020 \nTime:  5:30 p.m. \nLocation:  Zoom Virtual Platform \nLearn More & Register Here
URL:https://muniserv.ca/event/he-art-of-mindful-storytelling-how-storytelling-can-level-you-up-as-a-leader
CATEGORIES:Training Sessions,Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201109T120000
DTEND;TZID=America/Toronto:20201110T150000
DTSTAMP:20260403T153754
CREATED:20201018T175304Z
LAST-MODIFIED:20201018T175544Z
UID:28401-1604923200-1605020400@muniserv.ca
SUMMARY:The Art of Strategic Planning for Rural Municipalities
DESCRIPTION:Acquire the skills needed to develop a comprehensive Strategic Plan that will provide guidance and direction.\n\n\n\n\n\n\n  \nOverview \n\n\nStrategic planning is the process of establishing and documenting a direction for your organization by assessing both where you are and where you want to go. It involves analyzing the organization\, setting realistic goals and objectives\, creating a plan of action\, and establishing metrics to determine whether you have achieved your goals and objectives. \nIn this workshop you will learn a powerful but easy-to-apply methodology that will help you form a solid foundation for your strategic planning success. \nLearning Objectives \nBy the end of this 2-day workshop you will be able to: \n\nConduct a Situational Analysis\nIdentify Key Priorities\nFormulate Goals and Objectives\nCreate a Plan of Action\nSet Key Performance Indicators\nExecute and Monitor Strategic Plan\n\nDate/Time \nMonday\, November 9\, 2020 from 12:00 pm to 3:00 pm EST \nAND \nTuesday\, November 10\, 2020 from 12:00 pm to 3:00 pm EST \nProvided by: TRAICON \nLearn more and Register Here
URL:https://muniserv.ca/event/the-art-of-strategic-planning-for-rural-municipalities
CATEGORIES:Training Sessions
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201112T190000
DTEND;TZID=America/Toronto:20201112T203000
DTSTAMP:20260403T153754
CREATED:20201022T145657Z
LAST-MODIFIED:20201022T145657Z
UID:28470-1605207600-1605213000@muniserv.ca
SUMMARY:Durham VRA Social Event
DESCRIPTION:  \nDurham VRA Social Event \nOur Volunteer Regional Ambassadors (VRAs) for 2020-21 are finalized and that the regional (virtual) networking events for Fall 2020 are now open for registration. \nPlease welcome our VRAs\, as they are indeed excited to be back and to have the opportunity to meet you all virtually. Our VRAs have planned these events to ensure that the essence of collaboration and learning is retained even though the events take place virtually. \nVRA 2020-201 and Upcoming Regional Networking Events \n7:00 PM – 7:10 PM EST – Opening of the event and Durham VRA Introduction \n7:10 PM – 7:40 PM EST  – Presentation \nStephanie Lin\nFounder and CEO – Smart Living 365 \n7:45 PM EST – 8:30 PM EST – Networking \nTickets:\nMembers – $10\nNon-Members – $15 \nDate: November 12\, 2020 \nTime:7:00 p.m. \nLocation: Zoom Virtual Platform \nLearn More & Register \n 
URL:https://muniserv.ca/event/durham-vra-social-event
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201124T084500
DTEND;TZID=America/Toronto:20201124T120000
DTSTAMP:20260403T153754
CREATED:20201021T141916Z
LAST-MODIFIED:20201021T142304Z
UID:28451-1606207500-1606219200@muniserv.ca
SUMMARY:Innovation In A Box Virtual Training
DESCRIPTION:Join us for Virtual Innovation Training!\nOur online virtual training delivers a structured process with practical tools that will help you enable innovation within your team or organization. In order to innovate successfully\, companies need to create a culture of innovation where staff are encouraged to generate and develop ideas. \n \nAttendees will receive:\n\nOnline Tools: Access to specialized online resources to support the process\n\nSession Dates: \nThis Beyond Engagement program is delivered in two 3-hour virtually facilitated sessions: \nSession 1: Tuesday November 24th\, 2020\n8:45am – 9:00am EST: Login & Orientation\n9:00am – 12:00pm EST: Beyond Engagement Training \nSession 2: Tuesday December 1st\, 2020\n8:45am – 9:00am EST: Login & Orientation\n9:00am – 12:00pm EST: Beyond Engagement Training\n \n“The new virtual training delivers exactly what we have come to expect from the Juice Team – engaging and informative! The virtual training provided a new set of tools that I have been able to implement immediately!”\nLearn More and Register Here \n 
URL:https://muniserv.ca/event/innovation-in-a-box-virtual-training
CATEGORIES:Training Sessions
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201126T063000
DTEND;TZID=America/Toronto:20201126T210000
DTSTAMP:20260403T153754
CREATED:20201119T184733Z
LAST-MODIFIED:20201119T184733Z
UID:28966-1606372200-1606424400@muniserv.ca
SUMMARY:You're Invited - Supply Chain Canada\, Ontario Institute to their Holiday Networking Event
DESCRIPTION:We would like to invite you on behalf of Supply Chain Canada\, Ontario Institute to their Holiday Networking Event on Nov. 26\, 2020. The past few months have been like no other and it is time for some celebrating! Join us for an evening of fun\, celebration\, learnings from 2020 and some great conversations as we prepare for the new year. \nDate & Time: November 26\, 2020 | 5.00 pm – 9.00 pm EST \nPrice: Members – $10 | Non-members – $15 \nMuniSERV Members can get Supply Chain Canada\, Ontario Institute member pricing with CODE MUNI10 \nCPD: 2 CPD Points \n  \nHighlights of the Holiday Event: \n\n“Hindsight 2020 – Lessons Learned” – Panel Discussion with (Fellows) FSCMPs\, and Board Chair – Ontario Institute: Insightful dialogues from our Fellow Designation Holders of 2019 & 2020 – Robert Wiebe\, Chief Administrative Officer of Loblaw Companies Ltd. and John Salt\, Senior Vice President – Supply Chain from Canadian Tire; Lani Lindsay – Board Chair\, Ontario Institute and VP\, Replenishment & Supply Chain from Walmart; Jim Peeples – President & COO of Challenger Motor Freight\nHonouring and recognizing our long-standing members: A significant number of our members have achieved their milestones of completing 25 to 60+ years with us\, this year. This is our chance to acknowledge their contribution to the association and to the profession.\nA chance to give back to charity: Supply Chain Canada\, Ontario Institute will match the amount raised from the registration fees to donate to a charity that will be revealed at the event.\nVirtual networking: While this will be a virtual event\, the facilitation of break-out rooms and one-on-one conversations will be made to encourage interesting conversations. Furthermore\, to foster more one-on-one connections and participation\, a draw for a free 1 or 2 Day workshop will be conducted during the networking sessions and you have to be online to claim your prize\, if you are the winner selected.\n\nAgenda for the evening (the time below is in EST): \n5:00 pm – 6:00 pm – Welcome and Member Recognition Celebration\n6:00 pm – 6:30 pm – Panel Discussion – “Hindsight 2020 – Lessons Learned” \n           Moderated by:  Jim Peeples\, President + COO Challenger Motor Freight \n           Panelist:   John Salt\, SVP Supply Chain Canadian Tire \n           Panelist:   Robert Wiebe\, Chief Administrative Officer\, Loblaw Companies Limited \n           Panelist:   Lani Lindsay\, VP Replenishment and Supply Chain\, Walmart Canada \n6:30 pm – 6:50 pm – Q+A and Conclusion of Panel \n6:50 pm – 7:00 pm – Break: Grab your favourite Holiday drinks and snacks \n7:00 pm – 8:00 pm – Speed Networking via break-out rooms \n8:00 pm – 8:10 pm – Closing comments \n8:10 pm – 9:00 pm – Open Networking for those who wish to stay on and network \nPlease confirm with us here your intentions of staying for our online networking starting at 6.50 pm EST. For those who stay back\, we will be conducting three draws for a free 1 or 2 Day workshop. \nREGISTER HERE \nWe look forward to seeing you on Nov. 26\, 2020 as we celebrate each other and collaborate for a more resilient future.
URL:https://muniserv.ca/event/youre-invited-supply-chain-canada-ontario-institute-to-their-holiday-networking-event
CATEGORIES:Training Sessions
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201210
DTEND;VALUE=DATE:20201211
DTSTAMP:20260403T153754
CREATED:20200901T181733Z
LAST-MODIFIED:20200914T154637Z
UID:27650-1607558400-1607644799@muniserv.ca
SUMMARY:SCMP Online Module 1 - Supply Chain Management - Fall 2020
DESCRIPTION:An Online CSCMP Module Now Available to All Supply Chain Professionals \nSupply Chain Management \nAs the economy goes “back to work”\, brush up on your understanding of end-to-end supply chain functions and its relevance in the new world. Learn at your own pace and receive a Certificate of Completion. \n\n\n\nRegular Registration \n\nMember: $995.00 + HST\nNon-Member: $1295.00 + HST\n\nNon member registration includes membership until April 30\, 2021\nAvailable to Ontario and BC residents only\nMembership will be activated after this course is completed\n\n\n\nModule Overview\n \nSupply chain management (SCM) is the process of strategically managing flows of goods\, services\, finance and knowledge\, along with relationships within and among organizations\, to realize greater economic value through:\n\n\nSupporting enterprise strategic objectives\nContributing to the achievement of strategic competitiveness of the enterprise\nContributing to the enhancement of the competitive advantage of the enterprise\nEnhancing customer satisfaction\n\nThe goal of this module is to have candidates appreciate the big picture and recognize the critical\, strategic and dynamic nature of SCM.  This module develops the functional and institutional aspects of SCM\, and lays the foundation for the remaining modules and workshops in the SCMP program. \n\n\nModule Goals \nUpon completion of this module candidates should be able to: \n\nAnalyze\, discuss\, and present case reports.\nApply mapping tools to describe and analyze supply chains.\nApply analytical modules to clarify SCM strategy and link supply chain performance to return on assets (ROA) and return on investment (ROI).\nRecognize cycle time reduction (CTR) opportunities.\nMake inter-organizational information systems (IOIS) recommendations.\nAssess supply chain risk.\nAudit supply chains in terms of social responsibility.\n\nPayment and Cancellation Policy \n\nYou are eligible for a refund minus an administration fee of $150.00 plus tax for cancellation/withdrawal requests received in writing before week 2; thereafter\, no refund will be available.  Transfer request to a future online module offering is permissible only if received in writing and accompanied by supporting documentation prior to week 3.  Credits to be sued for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame.  Please contact SCMAO for details regarding eligibility to transfer.\n \nIf you would like to withdraw from a module\, please send an email to the SCMP Administrator at scmponline@scmao.ca and copy your Coach.  You are required to inform SCMAO of your intent as soon as possible.  Clearly state your intention to withdraw and provide authorization for us to proceed.  It is highly advisable that you review your eligibility for a refund or transfer under the Payment and Cancellation Policy.\n\n  \nWhen: September 10 – December 10\, 2020\nWhere: Zoom\nPrice: Members: Members- $995 | Non-members – $1\,295 | Group Rate: 20% Off On Team of 4+\nREGISTER HERE
URL:https://muniserv.ca/event/scmp-online-module-1-supply-chain-management-fall-2020
CATEGORIES:Training Sessions
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201211T140000
DTEND;TZID=America/Toronto:20201211T150000
DTSTAMP:20260403T153754
CREATED:20201202T125057Z
LAST-MODIFIED:20201202T125057Z
UID:29133-1607695200-1607698800@muniserv.ca
SUMMARY:Free Webinar - Federal Technology Fund Addresses Covid-19 Community Challenge
DESCRIPTION:Webinar – Federal Technology Fund Addresses Covid-19 Community Challenge \nCOVID-19 is forcing over 3200 communities across Canada to find new ways to address the immediate and ongoing challenges posed by the pandemic. Infrastructure Canada created the Healthy Canada Communities Initiative to help municipalities identify and deliver innovative digital projects that address changing community needs through the use of data and connected technologies. \nThe agency responsible for coordinating the procurement of all proposals under the $31 million fund will be announced shortly. \nIn the interim\, communities especially the smaller ones\, are encouraged to develop innovative project ideas that address immediate and ongoing needs arising from Covid-19. To help you with that\, we invited the federal government\, technology leaders and social service organizations to share ideas that will help build successful innovative digital projects that is inclusive and recognizes Canada’s proud history of diversity and youth. Our panel of experts will share how digital solutions can respond to immediate and ongoing needs arising from COVID-19 as municipalities build back better using good tech as tech for good. \nThe diverse panel of experts include Minister Bardish Chagger MP for Waterloo\, Iain Klugman of Communitech\, Tracy Elop from Carizon\, John Neufeld from House of Friendship\, and Dana Fox from Athena Software. \nKick start your conversation and discover innovative digital projects that address your changing community needs through the use of data and connected technologies. \nYour build back better plan starts December 11 at 2 PM EST with ideas\, planning and funding. It’s all here. \nClick here to register.   \nWe look forward to seeing you there! \n  \n 
URL:https://muniserv.ca/event/free-webinar-federal-technology-fund-addresses-covid-19-community-challenge
CATEGORIES:Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20201215T120000
DTEND;TZID=America/Toronto:20201215T123000
DTSTAMP:20260403T153754
CREATED:20201208T124741Z
LAST-MODIFIED:20201208T124741Z
UID:29256-1608033600-1608035400@muniserv.ca
SUMMARY:Free Webinar - Workplace Stress - From Bandaid to Real Aid
DESCRIPTION:Workplace Stress: From Bandaid to Real Aid – Executive Briefing \nIn this informative 30-min webinar you will: \n\nLearn about the 7 areas of organizational stress. Each of which can be measured\, and is within your control!\nSee the power of actionable data.\nDiscover 3 key action items you can do right now to reduce stress in the workplace.\n\nAll participants will receive a “10 Ways to Increase Your Emotional Intelligence” ebook + a special offer. \nJoin Sophie Mathewson\, PCC of Prism Group Int’l in this eye-opening briefing where you will clearly see that there are many workplace stressors that can be identified and quantified and may validate or invalidate current beliefs. \nRegister Here  \n 
URL:https://muniserv.ca/event/free-webinar-workplace-stress-from-bandaid-to-real-aid
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210119T120000
DTEND;TZID=America/Toronto:20210119T130000
DTSTAMP:20260403T153754
CREATED:20210115T142626Z
LAST-MODIFIED:20210115T142626Z
UID:29894-1611057600-1611061200@muniserv.ca
SUMMARY:Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
DESCRIPTION:AccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government \nIs your municipality looking for ways to improve your complaint and service request management? Do you want to better understand the issues citizens are bringing to your municipality? Would you like valuable reports for your department heads and council? How about collaborating with staff on the issues they are managing? Want to streamline services requests and effectively manage them? \nAccessE11 is a cloud-based\, easy-to-use software solution to assist municipalities in better managing\, tracking and reporting citizen inquiries\, issues and complaints impacting your community. \nRegister for our January Webinar to learn about all of this and more! \nJanuary 19th 12pm – 1pm EST \n \nPresented in Partnership with The Ontario Municipal Leadership Institute
URL:https://muniserv.ca/event/customer-service-excellence-maximizing-efficiency-and-improving-customer-service
CATEGORIES:Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210127T113000
DTEND;TZID=America/Toronto:20210127T123000
DTSTAMP:20260403T153754
CREATED:20201203T130256Z
LAST-MODIFIED:20201203T130256Z
UID:28898-1611747000-1611750600@muniserv.ca
SUMMARY:Everything You Need to Know about Municipal Procurement in 30 Minutes
DESCRIPTION:The Procurement Drop-In – Monthly Call-In Show\nJoin us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions! \nComplementary Training Session #1 – Everything You Need to Know about Municipal Procurement in 30 Minutes \nA 30-minutes overview of all you need to know about municipal procurement law\, including key common law principles and the main trade agreements and where the risks lie for municipalities. \nWhat You’ll Learn: Key principles of municipal procurement law and common pitfalls to avoid! \nRegister here. \nNote:  This is a series of six (6) complementary training sessions on municipal procurement. Be sure to check out the others here.
URL:https://muniserv.ca/event/everything-you-need-to-know-about-municipal-procurement-in-30-minutes
CATEGORIES:Training Sessions,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210211T140000
DTEND;TZID=America/Toronto:20210211T153000
DTSTAMP:20260403T153754
CREATED:20210129T132833Z
LAST-MODIFIED:20210129T140346Z
UID:30082-1613052000-1613057400@muniserv.ca
SUMMARY:Responding to Complex Social Issues: Municipal Roles and Promising Solutions to Homelessness\, Addictions\, and Social Disorder
DESCRIPTION:CAMA’S 50TH ANNIVERSARY PROFESSIONAL DEVELOPMENT SERIES – FREE WEBINARS \nAs part of our ongoing commitment to our members we are pleased to introduce the CAMA 50th Anniversary Professional Development Series for 2021. This new program will be comprised of various webinars that are coordinated for the CAO/City Manager\, senior managers and their employees.   Along with our own webinar series\, CAMA Partner companies will be providing educational and informative learning opportunities that showcase innovative services and products relevant to municipal management.   \nFree of charge to all CAMA members this will be a wonderful way to provide an eclectic selection of resources to all your employees. Please forward to your staff members. \n\n\n\n\nWebinar: Responding to Complex Social Issues: Municipal Roles and Promising Solutions to Homelessness\, Addictions\, and Social Disorder \n\n\n\n\nHosted by: Canadian Association of Municipal Administrators (CAMA)\nDate:  Thursday\, February 11th\, 2021\nTime:  2:00 p.m. to 3:30 p.m. EST\nVirtual Zoom Platform \nSpeakers: \nDr. Alina Turner\, HelpSeeker/Turner Strategies\nDena Kae Beno\, Housing and Homelessness Coordinator\, City of Abbotsford\, BC \nWho Can Attend this Webinar?: CAMA Members and Their Employees. Non-Members are also welcome to attend.\nWho Will Benefit from this Webinar: CAOs and Senior Management \nRegistration Cost: FREE but registration is required \nRegistration Link\nClick here for more details about the session \nMunicipalities of varying sizes across Canada are struggling to respond to the increasing visibility and velocity of complex social challenges. The visibility of the drug crisis\, compounded by housing affordability challenges\, and convoluted health and social response systems have highlighted the need for new ways of approaching these issues. \nWhat are promising approaches within the municipal purview and sphere of influences? This session will provide a practical overview of the national landscape to ground emerging promising approaches and learnings from diverse communities. Rather than a silver bullet\, the focus will be on untangling the current complexity involved in social challenges into actionable\, systems responses that balance diverse community needs.  \nContact Jennifer Goodine\, CAMA Executive Director at admin@camacam.ca if you have any questions about this opportunity.
URL:https://muniserv.ca/event/responding-to-complex-social-issues-municipal-roles-and-promising-solutions-to-homelessness-addictions-and-social-disorder
CATEGORIES:Training Sessions,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210217T120000
DTEND;TZID=America/Toronto:20210217T130000
DTSTAMP:20260403T153754
CREATED:20210208T143257Z
LAST-MODIFIED:20210208T143257Z
UID:30281-1613563200-1613566800@muniserv.ca
SUMMARY:Customer Service Excellence - Maximizing Efficiency and Improving Customer Service   
DESCRIPTION:Customer Service Excellence – Maximizing Efficiency and Improving Customer Service \nAccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government \nIs your municipality looking for ways to improve your complaint and service request management? Do you want to better understand the issues citizens are bringing to your municipality? Would you like valuable reports for your department heads and council? How about collaborating with staff on the issues they are managing? Want to streamline services requests and effectively manage them? \nAccessE11 is a cloud-based\, easy-to-use software solution to assist municipalities in better managing\, tracking and reporting citizen inquiries\, issues and complaints impacting your community. \nRegister for our February Webinar to learn about all of this and more! \nPresented in Partnership with The Ontario Municipal Leadership Institute \n         
URL:https://muniserv.ca/event/customer-service-excellence-maximizing-efficiency-and-improving-customer-service-2
CATEGORIES:Training Sessions,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210224T113000
DTEND;TZID=America/Toronto:20210224T123000
DTSTAMP:20260403T153754
CREATED:20201203T130557Z
LAST-MODIFIED:20210210T191015Z
UID:28900-1614166200-1614169800@muniserv.ca
SUMMARY:Finding Efficiencies in Procurement
DESCRIPTION:The Procurement Drop-In – Monthly Call-In Show\nJoin us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions! \nComplementary Training Session #2 – Finding Efficiencies in Procurement \nDone poorly\, procurement can be a time and resource consuming activity. This session will provide low-lying fruit strategies to streamline procurement efforts while still ensuring compliance.    \n What You’ll Learn: Common strategies used to streamline procurement and lower transaction costs. \nHere’s an article from the Toronto Star on how the Municipality of Brockton recently updated its procurement policy to find efficiencies. \nRegister here \nThis is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.
URL:https://muniserv.ca/event/finding-efficiencies-in-procurement
CATEGORIES:Training Sessions,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210302T130000
DTEND;TZID=America/Toronto:20210304T173000
DTSTAMP:20260403T153754
CREATED:20210205T192036Z
LAST-MODIFIED:20210205T192036Z
UID:30149-1614690000-1614879000@muniserv.ca
SUMMARY:Supply Chain Strategy For Manufacturing Leaders
DESCRIPTION:Are you leading the Economic Development\, Job Creation and Trade for Your Region?  This is for you. \nARE YOUR TEAMS AND CLIENTS READY WITH A STRATEGY THAT ADDRESSES THE EVOLVING MANUFACTURING LANDSCAPE? \nSupply Chain Strategy For Manufacturing Leaders – An Initiative By Supply Chain Canada\, Ontario Institute in Collaboration With NGEN \nDate: March 02 – March 04\, 2021 \nAs the economic landscape evolves\, customer expectations shift and the role of supply chain becomes more integral to economic growth\, this course offers relevant practices that can help build a scalable and actionable strategy. \nLearn how you can take advantage of NGen’s 50% subsidy to pursue this course. \nLearn More 
URL:https://muniserv.ca/event/supply-chain-strategy-for-manufacturing-leaders
CATEGORIES:Training Sessions
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END:VCALENDAR