MuniSERV

Leadership Series 3.0: Supplier Diversity
2022-04-28 08:45 - 17:00 (America/Toronto)
DESCRIPTION

The term diversity has evolved over the last decade, but never quite as fast as it has in the last 2 years. While a few years back supplier diversity primarily referred to suppliers from underrepresented groups like women owned businesses, or small-scale businesses or minority owned businesses, today the realm of diversity has expanded to far more communities such as the Indigenous People, LGBTQ, communities with disabilities and more. It is no longer a choice, but an imperative for an organization to be consciously selective of their suppliers and give back to the customers by paving way for underserved communities to shine. This day will tackle how supplier diversity strategy not just helps the suppliers but also your supply chain operations and customer expectation management.
Non-member registration will include a membership until April 30, 2023 (for ON residents and new members only

AGENDA

8:45 AM Welcome and Opening Remarks
9:00 – 10:15 AM Leadership Panel: Gaining Competitive Advantage and Operational Resilience Through Supplier Diversity
10:15 – 10:30 AM Networking Break/Breakout Rooms
10:30 – 11:30 AM Driving Diversity and Sustainability Initiatives Through Supply Chain
11:30 – 12:00 PM Lunch Break
12:00 – 1:00 PM Session TBD
1:00 – 1:15 PM Networking Break/Breakout Rooms
1:15 – 2:15 PM Establishing an Effective Supplier Diversity Program
2:15 – 2:30 PM Break
2:30 – 3:30 PM Session TBD
3:30 PM Closing Comments

PRICE

MEMBER $149
NON-MEMBER $199
TEAM OF 4+(PP)$125

Click here for more information

Click here to register

Live Chat Public Sector: Dealing with Price Fluctuations
2022-03-23 16:30 - 18:00
DESCRIPTION

Join our panel discussion to learn about how to deal with price fluctuations. Our panel will share proactive strategies and reactive strategies to manage and mitigate risks.

AGENDA

4:30 – 5:15 PM EDT Panel Discussion
5:15 – 5:30 PM EDT Q & A
5:30 – 6:00 PM EDT Networking

PRICE

MEMBER$10
NON-MEMBER$15

Click here for more information

Click here to register
ANE – NORTH AMERICA

Leadership Series 3.0: Sustainable Supply Chain
2022-02-24 08:45 - 15:30
We are delighted with the roaring success of the first installment of our flagship offering, Leadership Series 3.0: Digital Transformation in Supply Chain, held on Jan 28, 2022. 500+ participants came together, to network and learn.
The Leadership Series 3.0: Sustainable Supply Chain session, which is to be held on February 24, 2022 via Zoom already has a stellar line-up of speakers from leading organizations such as The Kraft Heinz Company, OPG, Universal Health Network, LUSH, Mattel, BC Hydro, Telus and more. With a compelling agenda and powerhouse speakers, we are already at 400+ registrations with only 3 more weeks to go. We encourage you to attend with your teams, save up to 37% and maximize your learning. Learn more.
Group registration (4 or more): 125 pp. Save 37%
Individual registration: Member – $149 + HST | Non-member – $199 + HST (Get a 14-month membership valid until April 30, 2023, included with the registration. This is valid for Ont. Residents who have not been members in the past 18 months.)
REGISTER HERE
Our powerhouse line-up of speakers include:

We look forward to seeing you on Feb 24, 2022. In the meantime, if you have any questions regarding registrations please reach out to Katie Cheshire at kcheshire@suuplychaincanada.com

The Art & Science of an Intentional Life
2022-02-22 15:30 - 17:30
An event you may not want to miss . . .
The pandemic has caused so many people to press the pause button on their autopilot lives without knowing exactly what’s next for them. If you’re wondering how you can live more intentionally, or even what that means for you then read on.
I’ve created a 2-hour introductory workshop course which may be just the thing for you right now.
I invite you to read all about it and watch my intro video by clicking here. If it’s not for you, that’s fine. If you know someone that might be interested, please feel free to forward this email.
The workshop course will be launch you on a path that you won’t regret.
Hope to see you or someone you know or work with on February 22nd. Registration closes next Monday!
Click here for more details.

Spotlight on the DEI Journey
2022-02-14 12:00 - 13:00
Predictive Success Webinar Series
Many business leaders are grappling with where to start their Diversity, Equity & Inclusion Journey – there’s work to be done!
Organizations like the Mennonite Economic Development Associates (MEDA) have learned that transformative change starts from the inside, out.
What does change look like in a time when so many organizations continue to face capacity issues?
What role does your Board of Directors need to play to wake and shake up the sleeping giant?
What are some of the courageous steps that you’ll need to take to lead the journey through uncharted territory?
Join us for Spotlight on the DEI Journey with Dr. Dorothy Nyambi, where we’ll uncover answers to these and other questions.
Learn more and register
Spotlight on the DEI Journey Webinar Flyer Final

Find your Dream Employee in 2022
2022-02-09 - 2022-06-30
Your next hire, on us.
Find your Dream Employee in 2022 with The Predictive Index® – New Talent Optimization Software from Predictive Success
See the power of predictive analytics in hiring a perfect fit. Your all star candidate is in the driver’s seat. Seize the opportunity by offering them the perfect job fit, backed by scientific data.
This Complementary Offer is Valid for muniSERV Members: One free job model and five free PI Behavioural Assessments® for your top candidates.
To redeem: Contact Mitch LePage, your Managing Principal with Predictive Success at mlepage@predictivesuccess.com or (905) 430-9788 x110

See the full brochure on this special offer: MuniSERV Offer – Your Next Hire on Us with Predictive Success

Complimentary Webinar - Indigenous Procurement – Getting to know Indigenous Business Leaders
2022-01-12 11:30 - 13:00
Meet Indigenous Business leaders and learn about resources available to you to help find and qualify Indigenous Businesses that you can engage with today, in your current state. Also, learn how to build on your Indigenous Procurement strategy and engagement plan to support growth in Indigenous Businesses and return value to your organization.

AGENDA
11:30 AM – 12:30 PM – Panel Discussion
12:30 PM – 1:00 PM – Question and Answer

WHO SHOULD ATTEND?
Anyone who would like to learn how to start including Indigenous Businesses or build on their existing Indigenous Procurement strategies should attend to expand their knowledge and connections.

WHAT OTHERS SAY

Interesting and great approach using the resources we now have to keep the networking and learning initiatives on a continuous path.
CLAUDIA LEVIEN, CANADIAN BEARINGS

PRICE
EVERYONE$0
Register Here
REGISTER

CHANGE OF DATE - Free Training Webinar - Living Through a Ransomware Breach
2021-12-17 14:00 - 15:30
NOTICE OF CHANGE OF DATE
Due to circumstances outside our control we have had to re-schedule this free training webinar to December 17th. Our apologies for the change in date.
muniSERV is proud to partner with industry expert Valencia Risk, to invite you to a complimentary 90-minute emergency cybersecurity awareness session on December 17th at 2:00pm EST, Living through a Ransomware Breach.
Presented by Aron Feuer 25 year veteran of the cybersecurity industry, and developed in collaboration with our senior colleague Richard McDonald (former CIO of CSIS and CSE). This session is intended to inform City managers, CAOs CFOs, IT and IT and cybersecurity staff responsible for respond to a breach.
Session Audience
This session is for City, Town and Municipal employees that would be involved in a breach response or information protection. We invite CAO, CFO, CIO, Legal, and Emergency response executives, Council, and Privacy professionals to attend.
Session Description:
When an attack hits, executives must act quickly. In a ransomware breach, City managers are coming in cold, navigating uncharted waters with untested tools and playbooks. This session will describe the importance of being prepared for an attack through sharing the experience of a ransomware outbreak – from initial breach to recovery. Attendees will learn:

What to expect from their cyber-insurance provider, MSSP, and tech partners
Where to act fast, and how to make informed decisions during a breach
What to measure for Cybersecurity health
Why a cybersecurity audit or assessment isn’t the best tool
Protecting yourself when you work from home
Recovering from a breach post-incident

To register for this event send your RSVP to rtitus@valencia.global

About Aron Feuer, Managing Director of Valencia IIP
Aron is the managing director of cybersecurity at Valencia. Before Valencia Aron founded Cygnos IT Security as head hacker, and sold the firm to Grant Thornton in 2015. Valencia IIP specializes in cybersecurity, privacy, and cloud. Aron’s work is with the federal government, cities, provinces, fortune firms, national retailers. He’s responded to hacks by Anonymous, lead classified security projects for the government, and run hundreds of penetration tests, risk assessments, simulations and security incident responses. His certifications include CISSP, CISA, CRISC, CRMA, CDPSE and CIPP/C, MCSE

Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
2021-12-08 12:00 - 13:00, 2021-11-10 12:00 - 13:00
AccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government
Produce better relationships with citizens through automated status updates with a highly-integrated platform your staff will love.

Is your municipality looking for ways to improve your complaint and service request management?
Do you want to better understand the issues citizens are bringing to your municipality?
Would you like for your citizens to be able to view and update the issues they bring to your municipality?
Would you like valuable reports for your department heads and council?
How about collaborating with staff on the issues they are managing?
Want to streamline services requests and effectively manage them?

AccessE11 is a cloud-based, easy-to-use software solution to assist municipalities in better managing, tracking and reporting citizen inquiries, issues and complaints impacting your community.
Register for our Webinar to learn about all of this and more!
Presented in Partnership with The Ontario Municipal Leadership Institute

Municipal 311 Software Designed for Local Governments
2021-10-14 12:00 - 13:00
AccessE11 makes service request management seamless. It fosters simplicity, reduced administration effort and cost, and stronger decision making as well as enhanced compliance across four specific focus areas within local government operations.
1. Citizen services, complaint, and issue management
2. Job assignment and tracking
3. Administrative Services: Management, compliance reporting, and evidence-based decision making
4. Citizen Relationship Management: Contact management including tagging and interaction history
Discover how our cloud-based Citizen Issue Management software can manage any request and ensure effective and fast resolution of issues across all departments. Join us on October 14th for our free webinar.
Click Here to Register for the October Webinar

Free Webinar - RFx Academy - Module 1 Review of Competitive Procurement Vehicles
2021-09-29 11:30 - 12:30
Free Webinar – RFx Academy – Module 1 Review of Competitive Procurement Vehicles
WEDNESDAY, SEPTEMBER 29 11:30 EST
There are many different types of procurement tools, RFx documents, used to solicit bids. We’ll review RFQ, RFP, RFT, NRFP, RFSO, RFPQ and what each is used for.
What You’ll Learn:

The RFx vehicles commonly used in competitive procurement, how they are different, and what they’re typically used for.

Register Here.

Emergency Response Planning vs. the New Norm
2021-09-21 16:30 - 18:00
Supply Chain Canada – Ontario Institute and the Ontario Public Buyers Association
HAVE YOU REGISTERED YET – Join us for our quarterly public sector live chat with Ontario Public Buyers Association. Register here -> https://lnkd.in/gPhnpfnU
Chris Penny, CEO of Kinetic GPO, Tammy Rimes, MPA of National Cooperative Procurement Partners, Sharon Walker – Manager, Emergency Planning at City of Vaughan, FARHEEN IMTIAZ – Manager, Corporate Logistics at Region of Peel will discuss Emergency response planning versus creating the “new norm”.
muniSERV.ca
#publicsectorcanada #publicsectorprocurement #emergencymanagement

Citizen Service Summit
2021-09-15 - 2021-09-16
Event name: Customer Service Professionals Network – Citizen Service Summit
Cost: Complimentary until August 15, 2021
Register Here
Description:
Join public sector leaders from all over Canada to learn new strategies to digitize, personalize, and automate citizen service.
This innovative 2-day virtual summit will be held on September 15 & 16, 2021 and will consist of sessions designed to share future-forward trends and tactical steps organizations of all sizes can take post-pandemic.
Sneak peak of speakers below. More to be announced shortly.

Andrew Enns, Executive VP, Leger Winnipeg: Measuring Community Perceptions
Dr. Gillian Mandich, Happiness Researcher: How to Build More Positive & Resilient Teams
Corey Atkinson, VP of L&D, CSPN: Inspiring Change Through Training
Nitin Badjatia, Head, Product Strategy – Customer Service Management, ServiceNow: Using Knowledge Management to Increase Employee Retention
Kenny Johnston, President, Bill Gosling Outsourcing: Optimizing Your Service Centre
David Singh, Partner, CSPN: Mastering Change Management Amidst the Post-Pandemic Chaos

Special thank you to our sponsors:

ServiceNow
Bill Gosling Outsourcing
Leger Canada

For more information, please visit our website here.

Complimentary Webinar - Time to Modernize your Procurement Procedures?
2021-08-25 11:30 - 12:30
Complimentary Webinar – Time to Modernize your Procurement Procedures?
WEDNESDAY, AUGUST 25 11:30 EST
A good set of procedures is a must have for organizations seeking consistency, compliance and efficiency in procurement. This session will review the procurement and contracting cycle and the main procedures any public sector organizations should have in place.
What You’ll Learn:

Learn about the 5 components of the procurement and contracting cycle.
Review sample must-have procedures, guidelines, tools and templates including selecting the right procurement strategy, running an RFP process and preparing the final contract.

Register Here

Complimentary Webinar - Time to Modernize Your Procurement Policy?
2021-07-28 11:30 - 12:30
Complimentary Webinar – Time to Modernize Your Procurement Policy?
WEDNESDAY, JULY 28 11:30 EST
A good procurement policy sets the tone for procurement in a municipality, ensuring everyone’s role is clear and preserving public trust. In this session we’ll look at best practices in by-law/policy drafting and examples where many municipalities get it wrong.
What You’ll Learn:
• Review the dos and don’ts of policies – what to include and exclude from a policy and why.
• Learn the difference between a policy and procedures.
• Review the difference between budget authority and procurement authority.
• Review recommendations contained in the Nov 2020 Collingwood inquiry report.
Register Here ** Please note – this webinar has been cancelled and will be re-scheduled at a later date.

Public Tender Openings – Still Relevant?
2021-06-30 11:30 - 12:30
The Procurement Drop-In – Monthly Call-In Show
Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!
Complementary Webinar – Session #6 – Public Tender Openings – Still Relevant?
Why is it that most municipalities are still opening bids in public when other public tender openings are not? Join us for this interactive session on whether this practice is still relevant in an age of COVID and international trade agreements.
What You’ll Learn: What public openings are still relevant today vs. not and reasons to reconsider your approach.
Register here
This is one of six (6) complimentary training sessions on municipal procurement. Be sure to check out the others here.

Free Webinar - Connecting Through Story
2021-06-24 12:00 - 13:00
Topic: Connecting Through Story
Description
Our digital world is busy, and it’s easy to feel overwhelmed by information. How can we cut through the noise and communicate effectively? The short answer: storytelling. Research tells us people learn by relating a story to their own experience. Stories bring people together, build relationships, and create context.
Learn how stories put life into your communications, giving you a much better chance of keeping your audiences engaged.

Time

Jun 24, 2021 12:00 PM in Eastern Time (US and Canada)
Register here
By: Wavelength Communication Skills Training

SaskTrade Showcase - Construction and Public Works Day
2021-06-22 10:00 - 17:00
SaskTrade Showcase – Construction and Public Works Day
Date: June 22, 2021
Time: 8:00 to 15:00 (GMT-6)
The virtual event will allow participants to meet and interact with world class public works and construction suppliers. Examples of products and services include ambulances, road construction & maintenance equipment, pothole patching, generators, infrastructure management software, mowers, environmental services, recycled rubber traffic products, construction heating, municipal software, water and wastewater treatment, snow removal, playground surfacing, lawn sprayers, construction risk management technology, street sweepers, virtual reality construction safety solutions and many more!
Participants will also be offered the opportunity to attend industry webinars while finding solutions for their business, city, town or municipality.
The link to complimentary registration can be found here – https://sasktradeshowcase.com/
Event agenda and webinar information is available at – https://vepimg.b8cdn.com/uploads/vjfnew/5060/content/docs/1620639241agenda-public-works-1-pdf1620639241.pdf
For more information, contact:
Angela Krauss, Vice President, Marketing & Membership Development
Saskatchewan Trade and Export Partnership (STEP)
Phone: 306.537.1093
1 888 XPORTSK (976 7875)
www.sasktrade.sk.ca

Public Sector Leadership Series - muniSERV & Supply Chain Canada, Ontario Institute
2021-06-17 08:45 - 16:00
MUNISERV IS PROUD TO PARTNER WITH SUPPLY CHAIN CANADA, ONTARIO INSTITUTE TO INVITE YOU TO THE LEADERSHIP SERIES: PUBLIC SECTOR.
Supply chain although a core function of the public sector organizations, have been traditionally treated as a back-office function. However the compounded impacts of COVID-19, subsequent responsibility of public sector towards the citizens’ health and sustainability, made public sector organizations recognize that success links inextricably to supply chain performance. That is why we once again collaborated with Supply Chain Canada, Ontario Institute to deliver the Leadership Series: Public Sector on June 17, 2021 in partnership with OPBA and CPPC for the very first time.
What is the Leadership Series:
The Leadership Series – a flagship offering from Supply Chain Canada, Ontario Institute has already garnered participation from 1,300+ supply chain professionals across Canada this year through 3 of its installments, namely:

Digital Transformation in Supply Chain
Sustainable Supply Chain
Women in Supply Chain

With 70+ supply chain leaders who have spoken at these installments, the Leadership Series delivers excellence and relevancy through leading-edge content and virtual networking opportunities.
Owing to the demand of the hour, we are proud to present to you the Leadership Series: Public Sector in collaboration with Supply Chain Canada, Ontario Institute.
Details:
Date: June 17, 2021
Time: 8:45 am – 4:00 pm EST
Price:
Members (Supply Chain Canada, CPPC & OPBA): CAD 149 + HST.
Non-members: CAD 199 + HST
MUNISERV members get 12% of non-member price with code MUNI12
Group Pricing (for a team of 4 or more): CAD 99 + HST per person. SAVE 50% (the group offer cannot be bundled with the 12% discount offer)
REGISTRATION
Topics on the agenda include:

Procurement’s Influence on Organizational Effectiveness
How have Government Agencies Dealt and Learnt from COVID: Improving Citizen Experience
Sustainable Procurement
Sustainable Goods Movement
Impact of Trade Agreements/Trade Agreements in a COVID world

Confirmed speakers include:

See newly added Speakers too!
REGISTER HERE
For registration enquiries, please reach out to Alisha Seguin at aseguin@supplychaincanada.com
PARTNER WITH SUPPLY CHAIN CANADA LEADERSHIP SERIES: PUBLIC SECTOR
Be the voice of significant issues impacting public sector. Join some of your well-known peers in the industry to be recognized as a thought-leader in public sector and increase your brand reach.
For partnership or sponsorship enquiries, refer to the attached brochure or reach out to Kim Sforza at ksforza@supplychaincanada.com .

More Speakers for the Leadership Series - Public Sector
2021-06-17 08:30 - 16:00
WHAT’S NEW: NEW SPEAKER ALERT – Leadership Series: Public Sector
ANNOUNCING KEYNOTE ADDRESS FROM FRANK P. ROCHON – CEO, SUPPLY ONTARIO AND INTRODUCING NEW SPEAKERS
Topics on the agenda include:

Procurement’s Influence on Organizational Effectiveness
How have Government Agencies Dealt and Learnt from COVID: Improving Citizen Experience
Sustainable Procurement
Sustainable Goods Movement
Impact of Trade Agreements/Trade Agreements in a COVID world

Please see the full description of the Event Here
Date and Time: June 17, 2021 | 8:30 am to 4:00 pm EST
CPD: 5 CPD Points
Price: Member: $149 + HST | Non – member: $199 + HST | muniSERV Members get 12% off non-member price with code MUNI12 – Group (4 or more): $99 pp + HST. SAVE UP TO 50% (note – the muniSERV discount cannot be bundled with the group offer)
REGISTER HERE
FORWARD TO A COLLEAGUE
Interested in sponsoring this event with your branding – or if you want more information, please contact Tanaya Jain at tjain@supplychaincanada.com or +1 416.977.7566 Ext. 2142.

Customer Service Excellence - Maximizing Efficiency and Improving Customer Service
2021-06-16 12:00 - 13:00
June 16th 12pm – 1 pm EST
Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
AccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government
Produce better relationships with citizens through automated status updates with a highly-integrated platform your staff will love.

Is your municipality looking for ways to improve your complaint and service request management?
Do you want to better understand the issues citizens are bringing to your municipality?
Would you like for your citizens to be able to view and update the issues they bring to your municipality?
Would you like valuable reports for your department heads and council?
How about collaborating with staff on the issues they are managing?
Want to streamline services requests and effectively manage them?

AccessE11 is a cloud-based, easy-to-use software solution to assist municipalities in better managing, tracking and reporting citizen inquiries, issues and complaints impacting your community.
Register for our June Webinar to learn about all of this and more!
Presented in Partnership with The Ontario Municipal Leadership Institute

Managing Conflicts: When Friends and Neighbours are your Contactors
2021-05-26 11:30 - 12:30
The Procurement Drop-In – Monthly Call-In Show
Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!
Complimentary Training Session #5 – Managing Conflicts: When Friends and Neighbours are your Contactors
It’s a problem most municipalities face at one time or another – municipal staff purchasing goods and services from friends and family. This practice can lead to public mistrust and erode value for money in procurement. This session will provide tips and tricks for managing these situations.
What You’ll Learn: Tips and tricks for managing conflicts of interest in procurement.
Register here
This is one of six (6) complimentary training sessions on municipal procurement. Be sure to check out the others here.

Ask For Directions - Business Training
2021-05-19 - 2021-05-21
Ask For Directions Business Training
Who is it for? Entrepreneurs who are starting and growing their businesses
This program has been inspired by the Grow Vantage training program. For the past 17 years, we have trained entrepreneurs to start up and grow their businesses, in an in-person environment. The program is consistently updated and taught by experts who are also entrepreneurs with their own businesses. We train the practical side of business and during the past year of the pandemic, we’ve updated and expanded the information we teach – adding 60% more content and sequencing classes from the idea stage to exit strategy.
What is the program made up of?
7 Modules of classes (from 5-6) released once per month:
Set Up Your Business: 3 modules – covering business concept, set up and registration, initial marketing approach and brand, insurance and financial guidelines
Grow Your Business: 4 modules – covering communications, personality profile, and personal skills, sales, marketing strategy and vehicles(advertising, media, PR), rules and regulations (including HR, privacy rules and contract guidelines), financial planning, accounting and cash flow.
Weekly group coaching calls throughout the program for mentorship, advice, analysis, strategy and peer mentorship.
A private Facebook group to enhance community collaboration
When does the program begin?
Doors will open on May 21st and the program will begin with a group call on May 19th
Registration: Will open soon
For More Information Contact:
Patricia Dent, Business Mentor, Grow Vantage
patricia@growvantage.com
Bus: 705-727-0789
Cell: 705-229-4969

Building Blocks to Business Bootcamp
2021-05-14 12:00 - 2021-05-15 17:00
Building Blocks to Business Bootcamp: ** (Friday May 14 – Saturday May 15)
When: Friday May 14th, 12:00 noon, and Saturday May 15th
Do you want to start a business? Or have you started one but aren’t sure that you are on track?
Think about it: are you tired of the extra pressure of working for someone else? Of doing the work that someone dumps on your desk? Work that may have very little meaning? (At least to you?)
You may already be working from home. Wouldn’t you love to stay there – only be doing something for your family, doing something that has an impact on the world, or working on your own business – for your family and for you? Putting your family’s schedules and needs first?
Is this the right time to start a business…. In the middle of a pandemic?
Well… yes. It can be. Why?
Businesses have learned a lot from this pandemic – how to get around restrictions and what is needed to grow – even in this environment
Vaccinations have begun to be distributed widely which means although we’ll be restricted for a little while – it giving new businesses time to prepare.
Finally, typically an economic downturn is followed more often than not by accelerated business growth. The economy actually began to recover last summer as businesses opened up…
And BDC (the Business Development Bank of Canada) has projected a growth rate of 4.5% GDP this year (assuming vaccinations continue).
Now is the time to learn what needs to be learned to start a successful business!
But: What if you don’t know where to start?
What if you aren’t sure about what’s involved?
What if you could benefit by learning how to reduce the risk of starting a new business as we come out of a pandemic?
Building Blocks to Business Bootcamp is a 1 1/2-day event from May 14 – 15th in which we will prepare potential business owners to start their businesses with confidence. Note: our original time frame was postponed a week to allow people to better manage their schedules in a lockdown.
Building Blocks to Business Bootcamp: what you need to know:
What will you accomplish?

Turning your dream into reality
Stages of becoming an entrepreneur
Identify your resources and skills
Reduce risk
Maximizing money (investments, pricing, revenue)
Determine what you’ll need to plan and prepare
Develop your entrepreneurial mindset
Tools and techniques
Where do you start?
And more … including case studies

You are invited to a webinar.
When: May 14, 2021 12:00 PM Eastern Time (US and Canada)
Topic: Building Blocks To Business Bootcamp
Fee: $197.00 + HST ($221.61)
Register in advance for this webinar:
After registering, you will receive a confirmation email containing information about joining the webinar.

Digital Speaker Series - bids&tenders Information Session
2021-05-04 13:00 - 14:00
Douglas Faulkner, Account Executive with bids&tenders, will be doing a high-level presentation on the functionality and features of our eProcurement platform, with time to answer any questions you may have.

This thirty-minute session will cover how bids&tenders can help:

Bring procurement processes entirely online
Reduce spend through competitive bidding, reduced labour costs, etc.
Save time in every aspect of the procurement process
Reduce or eliminate late and non-compliant bids

Join us Tuesday, May 4 at 1:00 PM ET to learn more!
Learn More & Register Here.

Digital Speaker Series - Supplier Performance & Management
2021-05-04 10:00 - 11:30
Building a strong and productive relationship with suppliers is a key element to successful procurement. Supplier performance is a key aspect of that relationship. Laura Case will be discussing how supplier performance and management can impact your procurement process, and what you need to know to run a successful Supplier Performance Program.

This one-hour session will discuss:

The differences between supplier management & performance,
The benefits of having a centralized supplier management platform,
Who maintains the information,
Who creates and manages performance criteria, and
Tips on creating a Supplier Performance Program.

Join us Tuesday, May 4 at 10:00 AM ET to learn more!
Learn More & Register Here.

Industry Standard Bid Documents vs. Agency Specific Bid Documents
2021-05-03 16:30 - 17:30
Industry Standard Bid Documents Versus Agency Specific Bid Documents
Date: May 3, 2021
Time: at 4:30 p.m. EDT
Location: Zoom Virtual Platform
There are merits to using your internal bid documents but sometimes that isn’t possible. We will explore and compare industry standard bid documents versus internal templates. Join our panel to learn everything you need to know about how to create value in the process regardless of which bid documents you use.
Moderator:

Michelle Palmer CSCMP, CPPB– Manager of Purchasing, Risk and Asset Management, City of Owen Sound
Panelists:
Jackie Osti – Manager of Purchasing and Risk Management Services, County of Wellington
Victoria Mirlocca, CPPB, C.Mgr., C.I.M, CMM II – Procurement Manager, Client Relations & Category Management, City of Vaughan
Tina Iacoe – Procurement Manager, City of Hamilton
Pricing
Member Price: $10
Non-Member Price: $15
Earn 2 CPD Points
Register here

Digital Speaker Series - Debrief is Not a Dirty Word!
2021-04-29 13:00 - 14:00
bids&tenders – Digital Speaker Series – Debrief is Not a Dirty Word!

Join Doreen Wong, Principal Consultant with Robinson Global Management, for a webinar shining a spotlight on public sector debriefs.

Do you ever wonder why you have to give debriefs or what you should or should not say in debriefs? Does the thought of conducting debriefs cause you to break out in a cold sweat? Then, join Doreen as she offers the “real talk” on:

WIIFM – What’s in it for me (my organization)?
Do’s & Don’ts in Delivering Debriefs
Move the Needle on Debriefs: From Dodgy & Disturbing to Diligent & Defensible

Register to join us Thursday, April 29 at 1:00 PM ET to learn more!

How to Deal with Unhappy Bidders
2021-04-28 11:30 - 12:30
The Procurement Drop-In – Monthly Call-In Show
Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!
Complementary Session # 4 – How to Deal with Unhappy Bidders
The CFTA and CETA have provided unhappy suppliers with new legal rights and remedies including a right to a debrief and new avenues of complaint. We’ll look at the do’s and don’ts of handling bidder complaints.
What You’ll Learn: Why you should offer debriefings and tips on how to effectively manage complaints to head off future litigation.
Register here
This is one of six (6) complimentary training sessions on municipal procurement. Be sure to check out the others here.
