MuniSERV

Identifying and Managing Procurement Risks – Public and Private Sector
2020-07-16 09:00 - 12:30 (America/Toronto)
Identifying and Managing Procurement Risks – Public and Private Sector
Workshop Dates: July 16, 17, 23, 24 from 9AM – 12:30PM EST.
As a response to the COVID -19, we are conducting this professional development session online . We are fully cognizant of the difficult decisions you are making everyday, as supply chain professionals driving the Canadian economy during this extraordinary time. We applaud your commitment to continued education.

Managing Procurement Risks
Workshop Overview:
Procurement risks are ever increasing considering the high value, increased size, scope and volume of procurements, complexity, stringent policies, rules, regulations and trade agreements. This workshop is developed to identify potential risks and provide practical tools and strategies to mitigate those risks.
This workshop is critical now more than ever as it is designed to address all facets of procurement risk and provides advice to identify, access, avoid, transfer and mitigate the supply chain challenges/risks in crisis times (e.g. Global Pandemic). How an outbreak of deadly disease happening at other part of the world would impact your supply chain and how you can protect your supply chain and address supply shortages and access to critical products and services.
Professionals involved in Supply Chain Activities make decisions and inherit a variety of risks while executing procurement projects involving a large amount of dollars. Are you aware of those risks and should you be taking those risks? And how to provide value added services to your organization by effectively mitigating procurement risks. Procurement professionals that understand risks, consequences and mitigation strategies are the leaders for supply chain. Procurement professionals are tasked to achieve cost-savings and conduct an open, fair and transparent procurement process. Do you realize that systematic identification and risk mitigation strategies significantly increases your chances of achieving those cost savings targets and meeting the fairness obligations?
This workshop will show you how to achieve those targets and provide you with comprehensive understanding of different types of risks at each stage of the procurement process. It will provide you with risk mitigation strategies, case studies, checklists and best practices.
Target Audience:
This workshop is designed for wide-range of professionals involved in Supply Chain Activities (procuring goods, services, construction, consulting) within the private sector and public sector organizations (Municipal, Provincial and Federal government, Universities, Hospitals, School boards, Colleges and other government agencies) where they are directly or indirectly involved in procurement activities and influencing the procurement outcome.
The professionals including Project Managers, Evaluation Team members, Logistics professionals, Category Specialist, Procurement Analyst, Procurement Managers, Business Analysts, Subject Matter Experts (SMEs), Contract Managers, HR, IT, and Finance Professionals would greatly benefit and gain confidence from this workshop where they would understand the procurement risks and gain knowledge around the best practices for managing those risks to improve the overall bottom line of their organization.
Learn More and Register Here
Non-member Price: $1,245 + HST
(Includes membership at Supply Chain Canada, Ont. Institute)
muniSERV members receive Discount of 20% – Use Code: MUNI20

An Exclusive Virtual Leadership Development Opportunity
2020-07-15 10:00 - 12:30
It is a crazy unprecedented time!
Many leaders, for the first time in their careers, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated, engaged, inspired and connected.
At Emergenetics it is our Vision “To Be the Universal Answer to Human Connection”
And in this time of social isolation we are delighted to bring the power of Emergenetics in:
An Exclusive Leadership Development Opportunity: Emergenetics VIRTUAL Meeting of the Minds Workshop
Date: Wednesday, July 15, 2020
Location: Your Desk!
Time: 10:00 AM to 12:30 PM •
Emergenetics Certified Facilitator: Gail Green
Cost of Workshop and Profile: $299 CLICK HERE TO ENROLL
Exclusive Promotion use discount for MuniSERV Members – use promo code 100OFF for a $100 discount.
As an added value, during this challenging time, any municipality that registers 3 or more people will receive a one hour complimentary online tailored session for the team (Value $599).
The Virtual Meeting of the Minds offers a blended learning experience that reveals individual and collective strengths, provides practical ways for leaders to inspire and engage employees to work together and create strong workplace cultures – with or without a traditional office space.
Through the workshop, you will:
• Increase self-awareness
• Discover others’ perceptions of you
• Communicate change more holistically and effectively
• Build better Peer and Stakeholder relationships
• Increase your EQ to forge new relationships in the current reality
Who should attend:
• Leaders seeking a deeper understanding of themselves and others
• Managers who aspire to build cohesive teams
• Consultants/Trainers/Coaches looking for neuro-scientific tools that resonate with individuals and organizations in a blended on learning experience that will serve in the new normal
Enroll soon as participant numbers will be limited to 30.
We look forward to meeting you at this insightful and exciting event on Wednesday, May 20th and to sharing a simpler, easier way to understand yourself and others with the neuro-science of Emergenetics!
If you’d like more information, simply email me or call 905.636.0797.
Take Care,
Gail

Free Webinar - Are My People Ok?
2020-07-14 11:00 - 12:00
If you are a leader you need to know this. Your people are coping with unprecedented levels of stress right now.
In this video you learn what three things you can do right now to help your people.
If you want to take a deeper dive into this topic, join me for my free webinar on July 14th at 11:00am ET.
Register Today!

Jacqueline Arnold ● Founder
519-386-9610 ● jackie@iheartmywork.ca
www.iheartmywork.ca

Free LevellingUp Mastermind Cohort – Q&A Session
2020-07-06 14:00 - 15:00
Monday, July 6; 2-3pm ET Price: FREE!
LevellingUp Mastermind Cohort – Q&A Session
Do you need to get really good, really quickly, at what you do? Are you ready to make it happen?
Join a Mastermind Cohort, and you’ll discover a proven shortcut to growing advanced skills in self, team, and business leadership.
In this open Q&A session, find out if a LevellingUp Mastermind Cohort is right for you.
By combining interactive coaching with collaborative community, LevellingUp Mastermind Cohorts offer you a unique, powerful, and affordable way to secure success and experience joy.
You’ll experience warm community, expert support, and the leg-up you need to succeed!
Register Here
What is LevellingUp?
Many of us feel abandoned or alone in our leadership roles, and we’re looking people who can join us on our journey. By combining interactive coaching & collaborative community, LevellingUp offers a unique, powerful, and affordable way for growing professionals to secure success and experience joy.

Free Webinar - Ask an Expert - Legal and HR Advice on Re-Opening & Re-Engaging Employees
2020-06-29 15:00 - 16:00
Looking for some legal and HR tips for re-opening and re-engaging your people?
Join other business owners and organizational leaders in Simcoe County for the Ask an Expert session with Tim Timpano and myself on Jun 29 at 3pm.

Join Tim Timpano, Partner, Specializing in Labour & Employment Law & Business Law at Downey Tornosky Lassaline & Timpano and Sophie Mathewson, Strategic Advisor & Coach at Prism Group International as they help businesses navigate human resources and employment challenges as they re-open and operate in a COVID-19 world.
Businesses will be provided with information regarding:

Best practices for re-engaging employees
Managing employee expectations & ensuring a positive employment experience
Employer & employee obligations for safe workplaces
Constructive dismissals in Ontario
Answer questions from businesses and employers, including a Q&A session

Register Today!

Webinar - Contract Management during COVID-19 as It Relates to the Public Sector
2020-06-24 16:30 - 18:30
Contract Management during COVID-19 as It Relates to the Public Sector
Date: June 24, 2020
Time: 4:30 p.m. EDT
Location: Zoom Virtual Platform
Supply Chain Canada, Ontario Institute and OPBA Jointly Host Their Second Learning & Networking Event (Virtually)
Supply Chain Canada, Ontario Institute is pleased to announce a partnership with Ontario Public Buyers Association (OPBA) on four jointly hosted learning and networking events in 2020 (to be held quarterly), the first of which was held on March 5, 2020. We’re delighted to announce the upcoming one on June 24, 2020.
This co-hosted learning and virtual networking event includes a panel discussion with purchasing and procurement experts from the Cities of Toronto, London, Vaughan and Owen Sound as well as Region of Peel, who will share their perspectives as it relates to Contract Administration during Covid-19, exploring topics such as Contractors seeking relief, performance monitoring, ensuring health and safety requirements are met.
The panel will be moderated by Michelle Palmer, from the Board of Directors at OPBA will reveal some of the forced innovation and strategies developed in the face of the pandemic. Participants will be invited to actively engage through the question and answer period, and contribute to the overall learning and dialogue.
Welcome Note:
Laura Cocuzzi – Manager, Planning and Procurement, Region of Peel
Opening Session and Introduction:
Chris Penny – CEO, Kinetic GPO

Panel Discussion:
Moderator:
Michelle Palmer CPPB, CSCMP – Manager of Purchasing, Risk and Asset Management, City of Owen Sound

Panelists
Michael Pacholok: Chief Purchasing Officer, City of Toronto
Chris Ginty – Procurement Officer,City of London
Umesh Kalia – Procurement Manager, City of Vaughan
Daniel Maia – Logistics Manager, Health Services – Paramedic Services, Region of Peel
Pricing

Member – $10
Non-Member – $20

Earn 2 CPD Points
Register Here!

Capital Equipment Procurement and Contracting
2020-06-23 09:00 - 12:30
Capital Equipment Procurement and Contracting
June 23 & 24 (9 am – 12.30 pm)
As a response to the COVID -19, we are conducting this professional development session online . We are fully cognizant of the difficult decisions you are making everyday, as supply chain professionals driving the Canadian economy during this extraordinary time. We applaud your commitment to continued education.
This workshop will take place on the Zoom webinar platform. Please download Zoom here https://zoom.us/download
Capital Equipment Procurement and Contracting
Capital equipment procurement is often expensive, has a high level of complexity, may have limited suppliers and often has a technology component. Whether you are buying industrial equipment or any heavy machinery, this session will provide you with strategies to deal with the current challenges of capital equipment procurement and contracting. Recognizing that most entities have procurement processes in place, this session aims to enhance and facilitate your procurement process, not replace it.
Attend the session and learn about topics such as multiple stakeholder interests, total cost of ownership, unique equipment requirements, post warranty support, and dealing effectively with global equipment vendors.
The session will address issues from the time the procurement need arises to contract completion, aiming to enhance and facilitate your current procurement process whether in the public or private sector.
This interactive session will include a review of practical take-away strategies, sample documentation, and exercises that will assist you in dealing with your day to day capital equipment procurement and contracting issues.
In light of emerging issues to the changing environment due to Covid-19, this course has been further updated to provide guidance in this regard.
Learn More and Register Here.
Non-member Price: $1,295 + HST
(Includes membership at Supply Chain Canada, Ont. Institute) Receive 10 CPD points
muniSERV Members receive Discount of 20% – Use CODE: MUNI20

Free Webinar - Leadership Ask Me Anything
2020-06-19 14:00 - 15:00
Leadership Ask Me Anything
Friday, June 19; 2-3pm ET
Price: FREE!
Registration Here
Leadership Ask Me Anything
Free advice from an expert for your business or personal leadership challenges!
What leadership problems are you facing RIGHT NOW?
Bring them to this interactive discussion and get solutions.
LevellingUp Sage in Residence: Anthony English (Business Coach, IT Professional) will offer his advice and insights.
What is LevellingUp?
Many of us feel abandoned or alone in our leadership roles, and we’re looking people who can join us on our journey. By combining interactive coaching & collaborative community, LevellingUp offers a unique, powerful, and affordable way for growing professionals to secure success and experience joy.

Capital Equipment and Procurement
2020-06-16 09:00 - 12:30
Capital Equipment Procurement and Contracting
June 16 & 17 (9 am – 12.30 pm)
June 23 & 24 (9 am – 12.30 pm)

Receive 10 CPD points
As a response to the COVID -19, we are conducting this professional development session online . We are fully cognizant of the difficult decisions you are making everyday, as supply chain professionals driving the Canadian economy during this extraordinary time. We applaud your commitment to continued education.
This workshop will take place on the Zoom webinar platform. Please download Zoom here https://zoom.us/download
Capital Equipment Procurement and Contracting
Capital equipment procurement is often expensive, has a high level of complexity, may have limited suppliers and often has a technology component. Whether you are buying industrial equipment or any heavy machinery, this session will provide you with strategies to deal with the current challenges of capital equipment procurement and contracting. Recognizing that most entities have procurement processes in place, this session aims to enhance and facilitate your procurement process, not replace it.
Attend the session and learn about topics such as multiple stakeholder interests, total cost of ownership, unique equipment requirements, post warranty support, and dealing effectively with global equipment vendors.
The session will address issues from the time the procurement need arises to contract completion, aiming to enhance and facilitate your current procurement process whether in the public or private sector.
This interactive session will include a review of practical take-away strategies, sample documentation, and exercises that will assist you in dealing with your day to day capital equipment procurement and contracting issues.
In light of emerging issues to the changing environment due to Covid-19, this course has been further updated to provide guidance in this regard.
Learn More and Register Here.
Non-member Price: $1,295 + HST
(Includes membership at Supply Chain Canada, Ont. Institute) Receive 10 CPD points
muniSERV Members receive Discount of 20% – Use CODE: MUNI20

Free Webinar - Leadership Ask Me Anything
2020-06-12 14:00 - 15:00
Leadership Ask Me Anything
Friday, June 12; 2-3pm ET
Price: FREE!
Register Here
Leadership Ask Me Anything
Free advice from an expert for your business or personal leadership challenges!
What leadership problems are you facing RIGHT NOW?
Bring them to this interactive discussion and get solutions.
LevellingUp Sage in Residence: Jean Parker (Leadership Coach, CFO, Educator, BBA, BEd., ACC) will offer her advice and insights.
What is LevellingUp?
Many of us feel abandoned or alone in our leadership roles, and we’re looking people who can join us on our journey. By combining interactive coaching & collaborative community, LevellingUp offers a unique, powerful, and affordable way for growing professionals to secure success and experience joy.

Strategic Leadership for Men
2020-06-11 17:00 - 18:00
Strategic Leadership for Men
Thursdays, 5-6pm ET
Starts June 11
Price: $430 for 8 interactive sessions
Register Here
Strategic Leadership for Men
Led by Jenn Lofgren (Master Certified Coach, Forbes Coaches Council, Canada’s Top 100 Most Powerful Women, Dare to LeadTM Certified Facilitator, CPHR & SHRM-SCP)
The role as a leader can be a challenging and isolating journey for everyone and especially for men. Today, there are few venues or communities for men to explore their leadership challenges and development with other men. For many men, this leads to feelings of loneliness, overwhelm, doubt, anxiety and much more.
As leaders, the first step to creating results through others is to develop yourself first. I believe the journey of leadership development requires courage, connection and perspective with a safe group of peers.
This accelerator group will create a support space with other men in leadership to connect with your peers and to learn key strategies to expand your strategic leadership. You will create weekly action plans to put your learning into practice and strengthen your authentic leadership.
NOTE: This Accelerator Group is for men only, and recommended for mid-level leaders holding titles like: Manager, Director and VP
You will LEARN:
• Understand how your reactive tendencies create limited leadership success
• Explore the role risk, fear and toxic expectations play in triggering your reactive
• Learn the three reactive tendencies and which one you default to the most
• How to develop by leveraging tendencies and which one you default to most
• How to develop by leveraging your strengths, not your weaknesses
• The role of vulnerability and mindset in developing strategic leadership
• Strategies to respond vs react in challenge and crisis
You will ACHIEVE:
• Clarity on your path to leadership effectiveness remaining true to who you are
• A two-page leadership development plan to advance your leadership over 6-12 months
• Understanding of the gifts of your leadership style and how to adapt in leading others
• Relationships and community with other men in leadership
• Skills to expand your leadership community with other me
What is LevellingUp?
Many of us feel abandoned or alone in our leadership roles, and we’re looking people who can join us on our journey. By combining interactive coaching & collaborative community, LevellingUp offers a unique, powerful, and affordable way for growing professionals to secure success and experience joy.

An Exclusive Leadership Development Opportunity - Virtual Meeting of the Minds Workshop
2020-06-10 10:00 - 12:30
Many leaders, for the first time in their careers, are leading from behind the the screen. The great challenge becomes how do we keep staff motivated, engaged, inspired and connected.
At Emergenetics it is our Vision “To Be the Universal Answer to Human Connection”. Understanding your teams attributes can be leveraged to craft holistic messaging and communicate change effectively while being aware of how the attributes behave under stress.
And in this time of isolated, distributed teams we are delighted to bring the power of Emergenetics in:
An Exclusive Leadership Development Opportunity:
Emergenetics VIRTUAL Meeting of the Minds Workshop
Date: Wednesday, June 10, 2020
Location: Your Desk!
Time: 10:00 AM to 12:30 PM
Emergenetics Certified Facilitator: Gail Green
The Virtual Meeting of the Minds offers a blended learning experience that reveals individual and collective strengths, provides practical ways for leaders to inspire and engage employees to work together and create strong workplace cultures – with or without a traditional office space.
Through the workshop, you will:
• Increase self-awareness
• Discover others’ perceptions of you
• Communicate change more holistically and effectively
• Build better Peer and Stakeholder relationships
• Increase your EQ to forge new relationships in the current reality
Who should attend:
• Leaders seeking a deeper understanding of themselves and others
• Managers who aspire to build cohesive teams
• Consultants/Trainers/Coaches looking for neuro-scientific tools that resonate with individuals and organizations in a blended on learning experience that will serve in the new normal
Enroll soon as participant numbers will be limited to 30.
Cost of Workshop and Profile: $299 CLICK HERE to enroll!
Exclusive discount for muniSERV Members – use promo code 100OFF for a $100 discount. As an added value, during this challenging time, any municipality that registers 3 or more people will receive a one hour complimentary online tailored session for the team (Value $599).
Following the June 10th session, we will e-mail the municipal team leaders to get their burning questions and issues and then build a session that meets their identified needs and applies the learnings of the June 10th session.
We look forward to meeting you at this insightful and exciting event on Wednesday, June 10th and to sharing a simpler, easier way to understand yourself and others with the neuro-science of Emergenetics!
If you’d like more information, simply respond to this email or call 905.636.0797.
Take Care,
Gail

Free Webinar - Supplier Relationships – Key to Recovery
2020-06-09 17:00 - 18:00
COVID-19 Live Chat Series for Supply Chain – Supplier Relationships are Key to Your Recovery
Date: June 9th, 2020
Time: 5:00 p.m. EDT
Supplier Relationships are Key to your Recovery
Learn from this session:

How do you practice agile procurement to support your vendors in delivering added value, as you build recovery plans
How do you take stock of your supplier relationships pre and post COVID-19 in order to plan the future

Speakers:
Jill Button, CEO of ProcurePro Consulting Canada, Co-Founder of ThryvX Consulting, Ex Shaw Communications, Rogers Communications, Aviva
Complimentary for members and non-members
Earn 2 CPD Points

Free Webinar - Business Beyond 2021
2020-06-04 12:00 - 13:00
What Happens Next? Business Recovery and Resilience Beyond COVID-19.
The Fifth in a New Webinar Series on Business Recovery and Resilience Beyond COVID-19.
Date: June 4th, 2020
Time: 12:00 p.m. EDT
Supply Chain Canada’s latest webinar series delves into today’s novel challenges and shifting priorities, highlighting pathways to navigate through them and preparing for a post-COVID-19 economic environment. The frameworks presented in this eight-part webinar series are a restructuring of both business and conscience. We are looking to the future, so that once we see these days through, we find ourselves stronger than before.
In the fifth webinar of the series, “Business Beyond 2021”, Tim Vaesen will anticipate the next normal, new business as usual trends and will present actions to improve business outcomes going into 2021 and beyond. It is a comprehensive, holistic look at what we have been through and where we are going. He will discuss all that has fundamentally changed, where the new innovation is heading and what your business can do to rise to the top in the new age.
Presenter: Tim Vaesen, Vice President, Industrial & Defense, EuroDev
French interpretation will be available in real-time during the session.
This webinar is eligible for 2 CPD points; we kindly ask members to enter their activity independently following this webinar.
Register Here

Free Webinar - Accelerating e-commerce Adoption
2020-06-02 17:00 - 18:00
COVID-19 Live Chat Series for Supply Chain – Accelerating E-Commerce Adoption
Date: June 2nd, 2020
Time: 5:00 p.m. EDT
Accelerating E-Commerce Adoption
Get action-oriented tips from experts at Walmart to react to the accelerated adoption and growth of ecommerce during the pandemic
Speakers:
Robin Lahey Director, Replenishment Ecommerce Solutions, Walmart Canada Corp.
Complimentary for members and non-members – Register Here
Earn 2 CPD Points

Working Together To Overcome Today's Challenges and Create New Possibilities
2020-06-01 08:00 - 2020-06-30 17:00
Emergenetics Ontario is thrilled to Partner with Mind Suite and Tribal Possibilities. Working Together To Overcome Today’s Challenges and Create New Possibilities!!
We are delighted to extend this invitation to join the Possibilities Group and are looking for ideas on how to best cope with, and emerge from, this time of unprecedented change.
This is an invitation for you and your organization to collaborate with us, and many others, in the sharing of ideas and best practices on how to best cope with, and emerge from, this time of unprecedented change.
The ‘Possibilities Initiative‘ is secure and fully transparent. All the data collected will be rolled into master reports.
Click here and take 5-7 minutes to go through this instrument, and share your thoughts, ideas and challenges freely. The Human and Strategic data collected will be invaluable as we move forward. You will receive regular summary reports so that we can all learn from each other.
As an added value, you will receive an invitation to attend a series of complimentary online briefs facilitated by
NY Times #1 Best Selling Author John King (of Tribal Leadership) about the data gathered, the challenges faced and the ideas shared.

Thanks and we look forward to exploring the possibilities!!
It is our vision to be the Universal Answer to Human Connection

AccessE11 - COVID-19 Special Program
2020-06-01 08:00 - 2020-06-30 17:00
Covid-19 Special Program – May to June 30, 2020
Covid -19 is forcing us all to adjust how we spend our days and has made working from home a mandatory requirement for all municipal staff. The scale and speed of the shift has turned this into an unprecedented challenge for us all, but is especially difficult for smaller municipalities that haven’t yet invested heavily in remote-working technology.
Local governments are also looking for software that can help their teams continue to service their residents, share information effectively with one another and conduct business as close to normal as possible.
AccessE11 would like to help.
What we are offering:
1. Free 90-day license for access to the software.
2. Free set-up
3. Free weekly training sessions for your staff
4. Free access to support – we will assist you with any issues and provide best practices.
No strings, no commitment, just access to technology to better help you stay at home and continue to serve your citizens.
About AccessE11
AccessE11 is a cloud-based municipal 311 and service request management platform, so there’s nothing to install and it requires no IT administration to operate.
What AccessE11 can do for municipalities:

Receive service requests from citizens via email or web form and notify both the citizen and the staff that it has been received
Allow staff to work on issues from home
Use the mobile app to address issues, update status, add notes or pictures from anywhere
Quickly create reports with valuable data for meetings with the Management Team, Council or Department heads – anywhere evidence-based decision making is critical.

Learn More.
Stay safe and let’s all do our part.

Contract Management ... made easy!
2020-06-01 - 2020-06-30
I’ve been in the procurement profession for almost 25 years, and I used the experience to develop a contract management platform called OneView… And for the past few years, our solution’s been helping organizations by eliminating the need for their procurement teams to do any data entry when uploading a contract or creating summaries, and their employees spend seconds instead of hours finding contracts and tracking renewals.
But the world’s changed drastically in the past few months, making it difficult for organizations to spend money or make long-term commitments.
So to ease the burden on organizations that have been impacted by the pandemic, we just launched new Lite, Pro and Plus versions of OneView starting at USD $39/user per month. Valid from April 1, 2020 to June 30th 2020.
If you believe OneView can benefit to your organization, as it’s doing for others, I invite you to check out our profile, visit our new website and sign up for a Free 7-day trial
You can be set up and running on a fully functional contract management platform within a few hours… But the time you’ll save and the insights you’ll gain from your contracts… Will give you exponentially more in cost savings…
All the best and stay safe, Mohammed

PSD - Complimentary Access to Operations Management Software
2020-06-01 - 2020-06-30
Public Sector Digest – Research, Consulting, Software – Complimentary access to operations management software for municipalities during COVID-19
May 1, 2020 – June 30th 2020
During this challenging time, local governments are being asked to rapidly transition many services and business functions to remote operations. To assist with the switch to a mobile and paperless workforce, PSD is offering municipalities complimentary access to our operations management solution until June 30th 2020.
What the software can do for municipalities:
• Track service requests from citizens and turn them into actionable work
• Create recurring inspections for staff to complete in the field
• Enable staff to access service request information through the mobile app
• Visualize service requests on a map and easily generate reports to inform decision making and improve communication with citizens

PSD is committed to supporting local governments in their response to COVID-19 and their continued efforts to streamline and enhance municipal operations.
Click below to learn more about accessing our complimentary web-based operations management software.
Learn More

1st Annual LevellingUp e-Summit
2020-05-27 12:00 - 14:00
Announcing 2 New Breakout Sessions!
… at the 1st Annual Interactive eSummit
We are pleased to introduce Leona deVinne and Simone Brown.
LEONA DEVINNE – Certified Professional Coach
Breakout Session: “PIVOTING WITH PURPOSE”.
Get clear on what success means and gain a deep sense of meaning and purpose alongside Leona. She drives tangible results by using research-based, practical tools to create positive organizational change. Leona deVinne combines her background in psychology and 20 years of business and leadership experience to connect people to new possibilities to create game changing results both personally and professionally. Attend Leona’s session and identify your own purposeful ways to pivot your life or organization.
SIMONE BROWN – Leadership Coach & Certified Emotional Intelligence Practitioner
Breakout Session: “DISCOVER YOUR WHY”.
Learn how you can harness the power of purpose to inspire and motivate your organization. Simone Brown is a People & Culture Architect who delivers management training and leadership coaching grounded in behavioural and brain-based strategies. Her primary focus is on creating high-performance leaders and teams who are happy, productive and engaged. Attend Simone’s breakout session and discover what drives you, so you can lead with purpose.
Register Here
10% of all ticket sales will be DONATED to United Way Canada.

The eSummit is made possible through the support of our partners.

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1st Annual LevellingUp Interactive Live eSummit: Leadership on Purpose with John Mattone
2020-05-27 12:00 - 14:00
1st Annual LevellingUp Interactive Live eSummit: Leadership on Purpose with John Mattone
When: May 27, 2020 12:00 pm – 2:00 pm ET
Registration Link: https://sagewisdom.levellingup.ca/first-annual-esummit/
We are proud to bring the World’s Top Executive Coach, John Mattone to the e-stage to share his unique & powerful message of Intelligent Leadership (IL).
John is the World’s #1 Authority on corporate culture & leadership and the former coach to Steve Jobs, and Roger
Enrico, the former Chairman & CEO of PepsiCo.
In this live & interactive eSUMMIT, you will have the opportunity to interact with the speakers!
This is unlike any eSUMMIT, webinar or conference you’ve ever attended. WIN the chance to be 1 of 6 lucky attendees to be coached by John, LIVE on stage!
Stay tuned as we release more details…
Breakout sessions will be presented by a select group of LevellingUp Sages who will share their rich & impactful expertise in 10 interactive sessions.
As a special offer, the first 500 tickets are available for only $29. (Regular Price $49)
So, mark your calendars for May 27th from Noon- 2:00 ET.
More on John Mattone:
John is globally respected as a uniquely distinguished top leadership coach authority who can ignite & strengthen a leader’s inner-self and talents. His thought leadership combined with his passion, energy, and authenticity are described as “unmatched” and have earned him rave reviews from every corner of the globe – from the world’s top CEO’s, government, and corporate leaders at every level, and from serial entrepreneurs to start-up’s.
Learn the secret to unlocking & unleashing your leadership greatness with John Mattone in this LIVE & Interactive eSUMMIT.

Complimentary Webinar - Achieving Low Carbon Resilience for Local Governments
2020-05-21 14:00 - 14:30
PSD COMPLIMENTARY WEBINAR | MAY 21ST | 2:00PM – 2:30PM ET
Climate change can pose considerable physical and economic risks to local governments.
To reduce the impacts of climate change, organizations must seek ways to adapt to the changing climate as well as mitigate their contribution to climate change. PSD has partnered with Arcadis for this webinar to define the importance of integrating climate change adaptation and mitigation.
Low carbon resilience (LCR) is an approach that focuses on integrating adaptation and mitigation strategies by reducing vulnerabilities to climate change impacts and reducing greenhouse gas emissions. Experts from PSD and Arcadis will share how local governments can build LCR while maintaining regulatory compliance, financial efficiency, and expected levels of service.
Click Here to Register
Co-Presented by:

An Exclusive Virtual Leadership Development Opportunity
2020-05-20 10:00 - 12:30
It is a crazy unprecedented time!
Many leaders, for the first time in their careers, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated, engaged, inspired and connected.
At Emergenetics it is our Vision “To Be the Universal Answer to Human Connection”
And in this time of social isolation we are delighted to bring the power of Emergenetics in:
An Exclusive Leadership Development Opportunity:
Emergenetics VIRTUAL Meeting of the Minds Workshop
Date: Wednesday, May 20, 2020
Location: Your Desk!
Time: 10:00 AM to 12:30 PM •
Emergenetics Certified Facilitator: Gail Green
Cost of Workshop and Profile: $299 CLICK HERE TO ENROLL
Exclusive Promotion use discount for MuniSERV Members – use promo code 100OFF for a $100 discount.
As an added value, during this challenging time, any municipality that registers 3 or more people will receive a one hour complimentary online tailored session for the team (Value $599).
The Virtual Meeting of the Minds offers a blended learning experience that reveals individual and collective strengths, provides practical ways for leaders to inspire and engage employees to work together and create strong workplace cultures – with or without a traditional office space.
Through the workshop, you will:
• Increase self-awareness
• Discover others’ perceptions of you
• Communicate change more holistically and effectively
• Build better Peer and Stakeholder relationships
• Increase your EQ to forge new relationships in the current reality
Who should attend:
• Leaders seeking a deeper understanding of themselves and others
• Managers who aspire to build cohesive teams
• Consultants/Trainers/Coaches looking for neuro-scientific tools that resonate with individuals and organizations in a blended on learning experience that will serve in the new normal
Enroll soon as participant numbers will be limited to 30.
We look forward to meeting you at this insightful and exciting event on Wednesday, May 20th and to sharing a simpler, easier way to understand yourself and others with the neuro-science of Emergenetics!
If you’d like more information, simply email me or call 905.636.0797.
Take Care,
Gail

Free Webinar - Inclusion and Understanding of Indigenous Peoples at Your Municipality
2020-05-13 10:00 - 11:00
Inclusion and Understanding of Indigenous Peoples at Your Municipality
Indigenous Peoples have cultures that are different than Canada’s mosaic of Non-Indigenous people.
Understanding these cultural differences is very important to making Indigenous Peoples feel that your municipality is a welcoming, diversity-valuing organization where they will be Welcomed; Valued; Supported; and Respected as employees.
Join me on Wednesday, May 13, 2020 at 10:00 a.m. Eastern to learn more!
*Meeting ID: 530 952 397
Bill Dennis B.Comm., MBA, CSP (Distinction)
President & CEO
Cultural & Generational Training
https://crossculturalconnecting.com/

Customer & Employee Experience – 23rd Annual Conference
2020-05-13 07:45 - 2020-05-14 17:30
The Inside-Out Future Talent to Deliver the Right Customer Experience
Our 23rd Annual CSPN Customer & Employee Experience Conference will be held from May 13th – 14th, 2020 at the fabulous BMO Institute for Learning in the GTA. This exclusive conference will bring together hundreds of senior industry professionals across all industries and verticals to talk all things CX, EX, Customer Service, Digital Trends and much more. Our 23rd Annual Conference will offer outstanding networking opportunities with decision-makers from across Canada and the U.S.
The theme for the conference is “The Inside-Out Future – Talent to Deliver the Right Customer Experience”. We have an amazing line up of high-quality speakers who will share their insights and draw directly from their personal challenges and learnings. Over the course of the 3 days, attendees will be immersed in engaging presentations, workshops and networking events, all of which will help to build the future customer and employee experiences. Together we will explore emerging CX strategies, the latest technologies – Digital, Automation and best practices that will keep your organization at the forefront of CX and EX excellence.
Join us on May 15, 2020 for an engaging, hands-on workshop, which followed by a tour of the GTA’s contact centre. We applied the skills learned during the conference, and learned new tools and techniques to engage, service and deliver memorable customer experiences.
We can’t wait to have you join us in 2020, and experience this amazing conference. See you soon at one of Toronto’s top venues!

We are excited to announce our 2 keynote speakers for the conference. Meet Charles Brown, President & CEO at Lifelabs & Gillian Mandich, PHD, Happiness Researcher, Keynote Speaker and Media Personality. Join us as they speak about “The Power of Trust”: LifeLabs Journey to transform the Patience Experience” and “Happiness at Work”.

For more information, please click here
To Register, please click here

Free Virtual Pilot for Senior Leaders - Build Resilience and more..
2020-05-13 03:00 - 17:00
6 to 8 Senior Leaders – Free Virtual Pilot

Build Resilience
Develop Stress Management Strategies
Lead Consciously

May 13, 2020 3:00 p.m. to 5:00 p.m. Eastern
What’s included: Tilt365 Assessment, to be completed in advance.
For more information contact jackie@iheartmywork.ca

Think Like A CEO
2020-05-12 16:00 - 17:00
Think Like A CEO
May 12, 2020 4:00pm – 5:00pm ET
Registration Link: https://sagewisdom.levellingup.ca/think-like-a-ceo/
Think Like A CEO with Mike Joseph, Certified Business Coach, Gazelles & Gravitas Impact, Certified Forum Chair.
Join this live, interactive, convenient, and affordable alternative to traditional professional development specifically to support your business during this time of self-isolation.
Geared towards leaders of small and medium-sized businesses, this Accelerator Group will help you to develop a vision for your organization, get clarity around your go-to-market strategy, develop good execution habits and measure outcomes using the right performance metrics.
Starts May 12th Register NOW! $86/hr, 8 weekly, one hour sessions
Max 8 people. BUY NOW
LevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast, alongside an expert, and with the support of a trusted small group.
The experts you want. The skills you need. Nothing standing in your way.
www.LevellingUp.ca

#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals

Leader Blitz Survival Guide to Remote Work
2020-05-11 18:00 - 19:00
Leader Blitz Survival Guide to Remote Work
Starts May 11; 6-7pm ET
Leader Blitz Survival Guide to Remote Work with Jean Parker, Leadership Coach, CFO, Educator, BBA, BEd., ACC.
Join this live, interactive, convenient, and affordable alternative to traditional professional development specifically to support your business during this time of disruption.
The new normal of business has just changed. Have you pivoted? How you lead, communicate work, create solutions, make money, meet and take care of your people has changed. I am a seasoned CFO/Facilitator/Coach experienced in creating changed in organizations in challenging industries and I would like to support you to quickly pivot your mindset.
Starts May 11th Register NOW!
$108 for 5 daily, 1-hr interactive videoconference sessions
Max 8 people. BUY NOW
LevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast, alongside an expert, and with the support of a trusted small group.
The experts you want. The skills you need. Nothing standing in your way.
www.LevellingUp.ca

Building Your Business in a Crisis
2020-05-11 12:00 - 13:00
Building Your Business in a Crisis
Starts May 11; 12-1pm ET
Building Your Business in a Crisis with Stan Peake, Intelligent Leadership Certified Executive Coach, SDI Facilitator, Barrett Cultural Transformation Tools Level II Practitioner, Certified in SDI suite.
Join this live, interactive, convenient, and affordable alternative to traditional professional development specifically to support your business during this time of disruption.
How do you navigate more uncertainty than we’ve ever known in our lifetime? How can you be helpful to your ideal customer, keep marketing your business, and enable future sales without seeming exploitive or inauthentic?
Starts May 11th Register NOW! $146 for 8 daily, 1-hr interactive videoconference sessions
Max 8 people. BUY NOW
LevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast, alongside an expert, and with the support of a trusted small group.
The experts you want. The skills you need. Nothing standing in your way.
www.LevellingUp.ca

Be The Successful Entrepreneur
2020-05-05 21:00 - 22:00
Be The Successful Entrepreneur
May 5, 2020 9:00pm – 10:00pm ET
Registration Link: https://sagewisdom.levellingup.ca/be-the-successful-entrepreneur/
Be The Successful Entrepreneur with Colin Christensen, Experienced Entrepreneur, Investor, and Mentor. Certified “Good Enough Parenting” facilitator.
Join this live, interactive, convenient, and affordable alternative to traditional professional development specifically to support your business during this time of self-isolation.
Entrepreneurship seems like it should be easy: “build a better mousetrap and the world will beat a path to your door”. This has not been true – if not ever – not for a long time. The noise of the market and levels of failure among entrepreneurs is intimidating. I will help you to have the confidence to not only build a business that can work but build any business to work. I can help you avoid the needless failures and be the successful entrepreneur you want to be.
Starts May 5th Register NOW! $53.75/hr, 8 weekly, one hour sessions
Max 8 people. BUY NOW
LevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast, alongside an expert, and with the support of a trusted small group.
The experts you want. The skills you need. Nothing standing in your way.
www.LevellingUp.ca
#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
