BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//MuniSERV - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:MuniSERV
X-ORIGINAL-URL:https://muniserv.ca
X-WR-CALDESC:Events for MuniSERV
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20180311T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20181104T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20190310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20191103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20200308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20201101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191119T140000
DTEND;TZID=America/Toronto:20191119T150000
DTSTAMP:20260403T181423
CREATED:20191111T142211Z
LAST-MODIFIED:20191111T142211Z
UID:22992-1574172000-1574175600@muniserv.ca
SUMMARY:Free Live Webinar - Leadership and the Art of Listening
DESCRIPTION:What you will learn in this webinar: \n\nDiscover how we listen and why\nPrevent mistakes by honing your listening skills\nGet a checklist of how to listen deeply\n\nTuesday\, Nov 19 @ 12pm Mountain / 2pm Eastern \nLearn More & Register Here  \nLinkedIn \nFacebook
URL:https://muniserv.ca/event/free-live-webinar-leadership-and-the-art-of-listening
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Leadership-webinar-graphic.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191115T130000
DTEND;TZID=America/Toronto:20191115T132000
DTSTAMP:20260403T181423
CREATED:20191021T192732Z
LAST-MODIFIED:20191021T192732Z
UID:22733-1573822800-1573824000@muniserv.ca
SUMMARY:Grant Funding Opportunities for Canadian Municipalities
DESCRIPTION:Public Sector Digest presents: Grant Funding Opportunities for Canadian Municipalities \nThe PSD Research team will provide an overview of grant funding opportunities for Canadian municipalities on a monthly basis. \nEach month we will highlight any grants with an approaching deadline and/or ongoing grant programs. \nPlease join us to find out about grant opportunities for your municipality! \nOne week before each monthly grant funding webinar\, the PSD policy team will update registrants on which grant applications will be covered that month. \nUPCOMING SESSIONS  \nOctober 17\, 2019 or November 15\, 2019 \n*NOTE* Each session date is available at 10:00am to 10:20am ET or at 1:00pm – 1:20pm ET \nRegister Here
URL:https://muniserv.ca/event/grant-funding-opportunities-for-canadian-municipalities
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/PSD-hands-coins_grant.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191113T210000
DTEND;TZID=America/Toronto:20191113T220000
DTSTAMP:20260403T181423
CREATED:20191111T142634Z
LAST-MODIFIED:20191111T142634Z
UID:22995-1573678800-1573682400@muniserv.ca
SUMMARY:Free Webinar - How to Overcome Conflict with Project Stakeholders
DESCRIPTION:Wednesday\, Nov 13 @ 7pm Mountain / 9pm Eastern \nLearn More and Register Here 
URL:https://muniserv.ca/event/free-webinar-how-to-overcome-conflict-with-project-stakeholders-2
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/LevellingUp.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191113T090000
DTEND;TZID=America/Toronto:20191115T163000
DTSTAMP:20260403T181423
CREATED:20191008T132752Z
LAST-MODIFIED:20191008T132752Z
UID:22473-1573635600-1573835400@muniserv.ca
SUMMARY:3-Day Public Sector Certified Client Service Specialist (CCSS©) Designation Bootcamp
DESCRIPTION:3-Day Public Sector Certified Client Service Specialist (CCSS©) Designation Bootcamp \nNovember 13 – 15\, 2019 – 9:00AM – 4:30PM \nThe Certified Client Service Specialist (CCSS©) program offers participants the tools\, techniques\, and effective customer service skills required in today’s demanding work environment. This program is designed with extensive research and insight from the public sector and has been delivered to numerous municipalities and government agencies with exceptional results. \nOur world class certified facilitators with their engaging delivery style and relevant up to date content have delivered to hundreds of participants globally. \nOur programs are certified and accredited by CCPC Global to ensure quality\, content\, and engaging delivery. \nCompletion of our certification process confers the right to use the title Certified Client Service Specialist and the right to use the initials CCSS© after one’s name. \nThis 3-course program offers the right blend of knowledge and skills to become an expert in all aspects of customer service delivery – everything from professionalism to customer service\, to sales\, handling difficult customers\, and more. Upon completion of the program\, you will be able to build a solid foundation for your career and gain and industry specific credential that is recognized by major organizations. \nAvailable to be delivered and customized on-site. Call CSPN for additional details. \nAccredited Courses Required \n1-Day Delivering Responsive Customer Service \nThis program is ideal for anyone who deals with customers and wants to provide a more customized or personalized experience for them. This training will provide you with the skills to not only handle a customer’s immediate requests\, but also provide information and recommendations to build the customer’s relationships through providing valuable conversations. \n1-Day Managing Difficult Clients and Situations \nThis program is ideal for anyone who deals with difficult clients in various challenging situations and wishes to remain in control. The program will lay out strategies for turning negative situations into opportunities for building lifelong relationships. \n1-Day Conflict Resolution \nHave you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts that are ignored or resolved badly don’t go away – they cause people to feel resentful and to avoid each other. The effects on an organization are a loss of productivity\, absenteeism and high turnover. \nTo Register\, please click here \n 
URL:https://muniserv.ca/event/3-day-public-sector-certified-client-service-specialist-ccss-designation-bootcamp
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/CCSS-Bootcamp.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191108T140000
DTEND;TZID=America/Toronto:20191108T150000
DTSTAMP:20260403T181423
CREATED:20191024T103723Z
LAST-MODIFIED:20191024T103723Z
UID:22759-1573221600-1573225200@muniserv.ca
SUMMARY:Free Live Webinar - Understanding the World of Change
DESCRIPTION:Understanding the World of Change – free live webinar \nFriday\, Nov 8\, 2019 – 12pm Mountain / 2pm Eastern \n\nChange Happens! \n\n\n\nBut leading change well is an expert skill that few have mastered.\nExplore what inspiring leadership looks like in today’s complex and rapidly changing world.\n\n\n  \nPresented by Kerry Woodcock\, Change Leadership Coach \nRegister Here \nLinkedIn / Facebook
URL:https://muniserv.ca/event/free-live-webinar-understanding-the-world-of-change
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/KerryW_UnderstandChange_nobutton.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20191107
DTEND;VALUE=DATE:20200101
DTSTAMP:20260403T181423
CREATED:20191107T203227Z
LAST-MODIFIED:20191108T133100Z
UID:22941-1573084800-1577836799@muniserv.ca
SUMMARY:C12 Driver Training
DESCRIPTION:Welcome to driver training for waste management systems\, EPA Regulation 347 C-12 Driver Training Certification program.\nThis online course includes references to the Land Disposal Restrictions\, better known as the LDR \nIt also encompasses the Transportation of Dangerous Goods Act or the TDGA \nBy the end of this course you will have a better understanding of Regulation 347 and how it applies to you\, the operator  or driver of the vehicle\, in relation to the waste you are hauling and the regulations surrounding those duties. \nClick here for more information and course description.  Since it’s delivered digitally\, it can be started at any time.  The date listed is simply the date of posting. \nRegister Here! \nPresented by MySDS Inc.   \nContact: info@mysds.ca | 1-855-282-4537 | 1-705-665-3719 \n  \n 
URL:https://muniserv.ca/event/c12-driver-training
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/MySDS-spill-pic.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191106T130000
DTEND;TZID=America/Toronto:20191106T140000
DTSTAMP:20260403T181423
CREATED:20191021T190503Z
LAST-MODIFIED:20191021T190503Z
UID:22730-1573045200-1573048800@muniserv.ca
SUMMARY:Applications to Improve Municipal Budgeting
DESCRIPTION:Public Sector Digest – APPLICATIONS TO IMPROVE MUNICIPAL BUDGETING \n2 PART SERIES | NEXT SESSION DATES\nNOV. 6TH AND 12TH – 1PM – 2PM ET \nIn this PSD webinar series\, attendees will learn how our FMW Web applications assist municipalities with financial planning and budgeting. The first webinar in the series will showcase FMW Web Operating Plan\, FMW Web Salary Plan\, and FMW Web Reporting. The session will include an overview of all three modules. The second session in the webinar series will present FMW Web Capital Plan and Fund Manager. \nSession 1: Operating Plan\, Salary Plan\, and Reporting \nSession 2: Capital Plan and Fund Manager \nRegister here \n 
URL:https://muniserv.ca/event/applications-to-improve-municipal-budgeting
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/PSD-accounting-background-image-3.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191031T140000
DTEND;TZID=America/Toronto:20191031T150000
DTSTAMP:20260403T181423
CREATED:20191024T102549Z
LAST-MODIFIED:20191024T102549Z
UID:22756-1572530400-1572534000@muniserv.ca
SUMMARY:Free Live Webinar - How to Sell Premium Services without Selling Out
DESCRIPTION:How to Sell Premium Services without Selling Out – free live webinar \nThursday\, Oct 31 @ 12pm Mountain / 2pm Eastern \n\nYou’ve worked hard at mastering your craft.\n\n\n\nBut you find that telling others about your services feels sales-y and self-promotional.\nStop feeling uncomfortable with sales!  Get help from an experienced expert.\n\n\n  \nPresented by: Stan Peake\, Executive Coach & Author \nRegister Here \nLinkedIn/Facebook \n 
URL:https://muniserv.ca/event/free-live-webinar-how-to-sell-premium-services-without-selling-out
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Stan-Peake-nobutton.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191029T080000
DTEND;TZID=America/Toronto:20191030T170000
DTSTAMP:20260403T181423
CREATED:20190827T151517Z
LAST-MODIFIED:20190827T151517Z
UID:21563-1572336000-1572454800@muniserv.ca
SUMMARY:Urban Economy Forum - Towards a Sustainable Urban Economy
DESCRIPTION:As part of celebrations marking World Cities’ Day\, 2019 UN-Habitat\, International City Leaders (ICL) and the Urban Economy Forum Association will host the 1st Annual Urban Economy Forum in Toronto\, Canada on October 29- October 30\, 2019. \nThe Forum will facilitate dialogue between cities\, financial institutions\, and the private sector on ways to create sustainable development markets by enhancing the efficiency of the urban economy. \nThe critical role of urban economy in making cities sustainable and resilient was highlighted at the UN Habitat III conference in Quito\, Ecuador in October 2016 where member states endorsed the New Urban Agenda. A key goal of the NUA is to “ensure sustainable and inclusive urban economies by leveraging the agglomeration benefits of well-planned urbanization\, including high productivity\, competitiveness\, and innovation.” \nThe Urban Economy Forum will foster strategic finance and economic networking between various stakeholders including mayors\, policymakers at national and city levels\, international development agencies\, academic institutions\, scholars and investment facilitators. \nTo see if the forum is a right fit for you or your organization\, please reach out to Christopher at  christopher.fakhourie@ueforum.org \nFor more details visit: https://www.ueforum.org/
URL:https://muniserv.ca/event/urban-economy-forum-towards-a-sustainable-urban-economy
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Urban-newposter.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191024T140000
DTEND;TZID=America/Toronto:20191024T150000
DTSTAMP:20260403T181423
CREATED:20191009T105234Z
LAST-MODIFIED:20191009T105234Z
UID:22503-1571925600-1571929200@muniserv.ca
SUMMARY:Free Webinar - Pitching Your Business to Change the World
DESCRIPTION:Pitching Your Business to Change the World – free live webinar \nThursday\, Oct 24 @ 2:00 pm – 3:00 pm EDT \nA GREAT PITCH is critical to launching your start-up \nLearn how EASY it can be to TELL INVESTORS about your social impact \nRegistration link: https://www.levellingup.net/pitching-your-business-webinar \n 
URL:https://muniserv.ca/event/free-webinar-pitching-your-business-to-change-the-world
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/pitchingsocial_nobutton_white.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191024T130000
DTEND;TZID=America/Toronto:20191024T140000
DTSTAMP:20260403T181423
CREATED:20191010T153306Z
LAST-MODIFIED:20191010T153431Z
UID:22544-1571922000-1571925600@muniserv.ca
SUMMARY:Free Webinar - Cultivating Collaboration
DESCRIPTION:I am very excited to extend this special invitation to register for Emergenetics Canada’s Complimentary Webinar – Cultivating Collaboration– presented by Bridgit Parise\, COO and Master Associate\, Emergenetics Canada.  \nOctober 24\, 2019 at 1:00pmEST / 10:00amPST. \nLearn how to leverage the process of divergence and convergence to realize the potential of cognitive diversity. \nEffective collaboration is much more than harmonious agreement or efficiency. Collaboration requires teams to navigate ambiguity\, unearth bold ideas\, and embrace new ways of working – one that harnesses the power of diverse perspectives and creative thinking to push past the obvious\, safe solutions to the truly innovative ones. \nRegister Here. \nIf you have questions\, please contact us at 905.636.0797 \nGail Green \nPresident \nEmergenetics Ontario \ngail.green@emergeneticsontario.com \n(905) 636-0797 – Work | (905) 749-4444 – Mobile \nwww.emergeneticsontario.com
URL:https://muniserv.ca/event/free-webinar-cultivating-collaboration
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-Collaboration.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191017T140000
DTEND;TZID=America/Toronto:20191017T150000
DTSTAMP:20260403T181423
CREATED:20191001T183247Z
LAST-MODIFIED:20191001T183247Z
UID:22378-1571320800-1571324400@muniserv.ca
SUMMARY:Free Webinar - Rescuing Sports for Kids’ Sake!
DESCRIPTION:Sports are a huge investment of your time and money. Get maximum value from of the experience for both you and your child. \nWho should attend: parents\, coaches\, educators \nWe know you want your child to have the best possible sports experience.\nOne that considers long term athlete development and positive character reinforcement.\nLearn how to set up your child for success both on and off the field. \nYou will learn:\n– what you should expect\n– how to connect with the coach\n– how to be the best support for your kid \nDate: Thursday\, Oct. 17 @ 2:00 pm – 3:00 pm EDT \nRegister Here! \n 
URL:https://muniserv.ca/event/free-webinar-rescuing-sports-for-kids-sake
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/RescueKids_webinar_nobutton.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191010T140000
DTEND;TZID=America/Toronto:20191010T150000
DTSTAMP:20260403T181423
CREATED:20190925T181053Z
LAST-MODIFIED:20190925T181053Z
UID:22249-1570716000-1570719600@muniserv.ca
SUMMARY:Free Webinar - How to Overcome Conflict with Project Stakeholders
DESCRIPTION:In this FREE LIVE WEBINAR\, you will learn how to deal with stakeholders during high stress and complex projects.  \nHow to Overcome Conflict with Project Stakeholders \nPresented by: Michelle Phaneuf\nP.Eng.\, Chartered Mediator\, Certified Coach\, Certified Psychological Health & Safety Adviser\, Trained Ombudsman\, LevellingUp Sage \nThursday\, Oct. 10 @ 2:00 pm – 3:00 pm EDT \nIn this LIVE WEBINAR\, we will discuss: \n\nYour response to conflict with stakeholders\nOur brains in stress\nHow your definition of conflict affects your perception of conflict\nUnproductive versus productive conflict\nStrategies for strong collaboration\n\nRegister here. \nUnavailable to attend? Register and receive the webinar recording!
URL:https://muniserv.ca/event/free-webinar-how-to-overcome-conflict-with-project-stakeholders
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Michelle-Overcome-Conflict.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191005T123000
DTEND;TZID=America/Toronto:20191005T133000
DTSTAMP:20260403T181423
CREATED:20190917T171933Z
LAST-MODIFIED:20190917T171933Z
UID:22119-1570278600-1570282200@muniserv.ca
SUMMARY:Free Webinar - Become a Power Couple
DESCRIPTION:Couldn’t make our last Free Live Webinar – Become a Power Couple?\nJoin us instead on Saturday\, Oct. 5 @ 12:30 pm – 1:30 pm EDT \nPresented by: Nancy Clarke\nMindset Coach\, Blended Family Parent\, LevellingUp Sage \n\nIn this LIVE WEBINAR\, I will share my 5 epiphanies:\nFind our what the forgiveness gap is\nYour productivity hack starts at home\nSacrifice is not necessary in marriage\nYou might unknowingly be keeping score\nYou can set expectations that work for you \n\nLearn More and Register 
URL:https://muniserv.ca/event/free-webinar-become-a-power-couple-2
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/PowerCouple_Oct5_nobuttonWebinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191004T090000
DTEND;TZID=America/Toronto:20191004T130000
DTSTAMP:20260403T181423
CREATED:20190920T183909Z
LAST-MODIFIED:20190920T183925Z
UID:22176-1570179600-1570194000@muniserv.ca
SUMMARY:Introduction to Emergenetics Workshop
DESCRIPTION:The cost of Miscommunication is high!!! A recent International Data Corporation study puts the cost at $620 per employee in companies with 100\,000 or more employees. It can soar to a whopping $4200 per person if an organization has 100 or less.  \nIf you are intrigued by the idea of developing your personal and professional potential\, as well as that of others\, you will undoubtedly be interested in Emergenetics\, a proven psychometric tool used around the world but new to the Canadian market. This program will give you a fuller understanding of your own thought and behavioural preferences\, and help you to communicate more easily and effectively with others.  \nDetails: \nDate: Monday\, October 4\, 2019 \nLocation: Ryerson Oakham House\, 60 Gould Street\, Toronto\, ON Google Map \nTime: 8:30 AM to 1:00 PM \nCertified Emergenetics Facilitator: Karen Elkin \nCost of Workshop and Profile: $299 (Click below to enroll)  \nThrough the workshop\, you will: \n• Increase self-awareness \n• Discover others’ perceptions of you \n• Communicate more effectively \n• Make informed decisions \n• Value your inherent talents \n• Recognize core values \nWho should attend: \n• Individuals seeking a deeper understanding of themselves and others \n• Managers who aspire to build cohesive teams \n• Consultants/trainers looking for neuro-scientific tools that resonate with individuals and organizations \n• Coaches/mentors and psychologists who are interested in gaining additional \ninsight into their processes \n• Educators who desire to enhance their effectiveness with students and staff \nClick here to enroll.  Enroll soon as space will be limited.  \nWe look forward to meeting you at this exciting event in Toronto on Friday\, Oct 4\, 2019 and to sharing a simpler\, easier way to understand yourself and others with the neuro-science of Emergenetics!  \nIf you’d like more information\, simply respond to this email or call 905.636.0797.
URL:https://muniserv.ca/event/introduction-to-emergenetics-workshops
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-Newsletter-banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191004T083000
DTEND;TZID=America/Toronto:20191004T130000
DTSTAMP:20260403T181423
CREATED:20190610T133155Z
LAST-MODIFIED:20190610T133416Z
UID:20135-1570177800-1570194000@muniserv.ca
SUMMARY:Sharpen Your Leadership & Team Development
DESCRIPTION:An Introduction to Emergenetics! \nThe cost of Miscommunication is high!!! A recent International Data Corporation study puts the cost at $620 per employee in companies with 100\,000 or more employees.  It can soar to a whopping $4200 per person if an organization has 100 or less. \nIf you are intrigued by the idea of developing your personal and professional potential\, as well as that of others\, you will undoubtedly be interested in Emergenetics\, a proven psychometric tool used around the world but new to the Canadian market. This program will give you a fuller understanding of your own thought and behavioural preferences\, and help you to communicate more easily and effectively with others.  \nUsing a well-developed questionnaire designed to explore your strengths\, and through an intellectually engaging and socially stimulating training experience\, you will discover that Emergenetics is both simple to understand and easy to use. The profile\, which is based on a wide body of academic literature covering psychology and neuroscience\, is introduced through experiential learning. You will be fascinated not only by the human dynamics but the resulting practical applications as well.  \nThrough the workshop\, you will: \n\nIncrease self-awareness\nDiscover others’ perceptions of you\nCommunicate more effectively\nMake informed decisions\nValue your inherent talents\nRecognize core values\n\nWho should attend: \n\nIndividuals seeking a deeper understanding of themselves and others\nManagers who aspire to build cohesive teams\nConsultants/trainers looking for neuro-scientific tools that resonate with individuals and organizations \nCoaches/mentors and psychologists who are interested in gaining additional insight into their processes\nEducators who desire to enhance their effectiveness with students and staff\n\nEnroll soon as space will be limited.  Register here \nWe look forward to meeting you at this exciting event on Friday\, Oct 4\, 2019 in Toronto and to sharing a simpler\, easier way to understand yourself and others with the neuro-science of Emergenetics! \n\nDetails:\nDate: Monday\, October 4\, 2019\nLocation: Ryerson Oakham House\, 60 Gould Street\, Toronto\, ON  Google Map\nTime: 8:30 AM to 1:00 PM\nFacilitator: Karen Elkin\nCost of Workshop and Profile: $249 (Click below to enroll)\n\nIf you’d like more information\, simply respond to this email or call 905.636.0797. \nGail Green\, Emergentics Ontario
URL:https://muniserv.ca/event/sharpen-your-leadership-team-development
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191003T140000
DTEND;TZID=America/Toronto:20191003T150000
DTSTAMP:20260403T181423
CREATED:20190917T171333Z
LAST-MODIFIED:20190917T171333Z
UID:22116-1570111200-1570114800@muniserv.ca
SUMMARY:Free Webinar - Become a Power Couple
DESCRIPTION:Free Live Webinar – Become a Power Couple\nThursday\, Oct. 3 @ 2:00 pm – 3:00 pm EDT \nPresented by: Nancy Clarke\nMindset Coach\, Blended Family Parent\, LevellingUp Sage \n\nIn this LIVE WEBINAR\, I will share my 5 epiphanies:\nFind our what the forgiveness gap is\nYour productivity hack starts at home\nSacrifice is not necessary in marriage\nYou might unknowingly be keeping score\nYou can set expectations that work for you\n\nLearn more & Register 
URL:https://muniserv.ca/event/free-webinar-become-a-power-couple
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/PowerCouple_Oct3_nobutton_webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190925T130000
DTEND;TZID=America/Toronto:20190925T140000
DTSTAMP:20260403T181423
CREATED:20190909T170620Z
LAST-MODIFIED:20190913T144331Z
UID:21846-1569416400-1569420000@muniserv.ca
SUMMARY:Free Webinar - Leading the Ins and Outs of Cognitive Diversity
DESCRIPTION:Leading the Ins and Outs of Cognitive Diversity \nSeptember 25\, 2019 @ 1:00 p.m.EST\, 2:00 p.m. AST\, 2:30 p.m. NST \nPlease REGISTER HERE for this  exclusive free opportunity! \nThis webinar address will include: •Reflective activities to connect concepts to personal cognitive strengths and team members cognitive strengths •Scientific background on how we work and establish neuro-pathways •Story-telling and activities to illustrate concepts. \nBased on the principles of Emergenetics\, you will learn to improve communication\, connection\, and performance through an enlightening process of self-awareness and discovery. Learn how the real magic happens when teams can be built synergistically\, and team members can collaborate more effectively by “borrowing another person’s brain.” \nI sincerely hope you will take full advantage of this invitation and informative experience!  \nGail Green\, President \nEmergentics Ontario \ngail.green@emergeneticsontario.com
URL:https://muniserv.ca/event/free-webinar-leading-the-ins-and-outs-of-cognitive-diversity-3
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-Newsletter-banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190919T140000
DTEND;TZID=America/Toronto:20190919T150000
DTSTAMP:20260403T181423
CREATED:20190909T171327Z
LAST-MODIFIED:20190909T171327Z
UID:21848-1568901600-1568905200@muniserv.ca
SUMMARY:Free Live Webinar - Become an Inspirational Leader
DESCRIPTION:Head to Heart Leadership: Become an Inspirational Leader \nLevellingUp Sage\, John C. Maxwell Certified Speaker\, Coach\, & Trainer\nIn this LIVE WEBINAR\, you will learn \n\nThe foundation that underpins all effective leadership.\nHow to take what’s in your head – the principles that you already know about leadership – and put this knowledge into practice so it’s an integral part of who you are and how you operate.\nWhy is it some people are so readily followed? What makes them different?\n\nLearn how to become an inspirational leader. A leader that everyone wants to follow! \n\nDetails and registration: https://www.eventbrite.ca/e/head-to-heart-leadership-sage-wisdom-from-levellingup-registration-71674687921\nThursday\, Sept 19 @ 2-3pm EDT
URL:https://muniserv.ca/event/free-live-webinar-become-an-inspirational-leader
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Scott-Head-to-Heart-Leadership-r1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190917T140000
DTEND;TZID=America/Toronto:20190917T150000
DTSTAMP:20260403T181423
CREATED:20190910T121651Z
LAST-MODIFIED:20190910T121651Z
UID:21893-1568728800-1568732400@muniserv.ca
SUMMARY:Free Live Webinar - Women in Leadership: Leader Know Thyself
DESCRIPTION:Free Live Webinar – Women in Leadership: Leader Know Thyself \n\n\n\n\nIn this FREE LIVE WEBINAR\, you will learn how to find your courage and take meaningful steps forward as a woman leader.\n\nPresented by: Kerry Black\nExecutive Coach\, Coach Educator\, Educator\, Speaker\, LevellingUp Sage\n\n\n\n\n\n\n\n\n  \nIn this LIVE WEBINAR\, you will learn \n\nYour two key voices\, and the choir of your other voices\, that influence everything you do.\nPractical strategies to work with your two key voices; your inner mentor and your inner critic.\n\nDo you find yourself holding back? Waiting to be asked… asked to speak\, asked to lead\, asked for your input? \nDo you find yourself just dreaming and not taking action? Or maybe seeing the opportunity to make an impact and yet hesitating? \nDo you hear a variety of conflicting messages in your self-talk? “Go for it! You can do this! Wait\, maybe not. You’re not ready. Just do it\, you can lead! Think it through\, you’re not ready.”  \nIf this sounds like you\, please join me for my introductory webinar. I guarantee you will know yourself better. Self knowledge is key to leading yourself and leading others. \n\n\n\n\n\nDetails and registration: https://www.eventbrite.ca/e/women-in-leadership-leader-know-thyself-sage-wisdom-from-levellingup-registration-71881430293\nTuesday\, Sept 17 @ 2-3pm EDT
URL:https://muniserv.ca/event/free-live-webinar-women-in-leadership-leader-know-thyself
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/KerryBlack-Webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190912T140000
DTEND;TZID=America/Toronto:20190912T150000
DTSTAMP:20260403T181423
CREATED:20190825T114602Z
LAST-MODIFIED:20190825T114602Z
UID:21534-1568296800-1568300400@muniserv.ca
SUMMARY:Free Webinar - Intro to Emotional Intelligence
DESCRIPTION:In this FREE LIVE WEBINAR\, you will start your journey to EQ mastery.  \nAbout this Event  \nIntro to Emotional Intelligence – Thursday\, September 12\, 2019 2:00 – 3:00 EDT\nPresented by: Dietrich Desmarais\nLevellingUp Sage\, Executive Coach \nIn this LIVE WEBINAR\, you will learn \n\nThe 5 research-based structures of Emotional Intelligence\nHow neuroscience research findings can accelerate the impact of your results.\n\nData shows that 90% of top performers have high Emotional Intelligence (EQ)\, and that 60% of a person’s job performance relies on their EQ. \nLearn More and Register Here
URL:https://muniserv.ca/event/free-webinar-intro-to-emotional-intelligence
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Dietrich-Intro-to-EQ.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190912T130000
DTEND;TZID=America/Toronto:20190912T140000
DTSTAMP:20260403T181423
CREATED:20190909T163955Z
LAST-MODIFIED:20190909T163955Z
UID:21842-1568293200-1568296800@muniserv.ca
SUMMARY:Free Webinar- Enhancing Asset Management with Smart City Data
DESCRIPTION:The Next Wave of Innovation: Enhancing Asset Management with Smart City Data \nOpen webinar |  September 12th – 1pm – 2pm ET \nAs smart city technologies continue to advance urban planning approaches and enhance service delivery\, an emerging trend of integrating smart city data with asset management has materialized. Smart city technology has primarily focused on the Internet of Things (IoT) which provides advanced interconnectedness of service delivery as it enables various objects and entities to communicate with each other through the internet. However\, the basis of smart city advancement has been the utilization of data generated through sensors and other automated collection methods. A new opportunity has emerged where generated asset attribute data can be used to inform and advance asset management practices within municipalities\, thus reducing costs and improving service delivery to citizens.  \nThis informative webinar will focus on the benefits that can be achieved through breaking down the siloed efforts of asset management advancement and smart city technology adoption and provide examples of how these initiatives can be effectively linked. \nPanelists: \n\nDoug Hatler\, Chief Revenue Officer\, Fracta Inc.\nJohn Chiappetta\, Head of IoT\, FoxNet Inc.\n\nRegister here
URL:https://muniserv.ca/event/free-webinar-enhancing-asset-management-with-smart-city-data
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/PSD-New-Final-Logo-Transparent-Blue.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190905T140000
DTEND;TZID=America/Toronto:20190905T150000
DTSTAMP:20260403T181423
CREATED:20190825T113852Z
LAST-MODIFIED:20190825T113950Z
UID:21530-1567692000-1567695600@muniserv.ca
SUMMARY:Free Webinar - Lead from Your Strengths
DESCRIPTION:In this FREE LIVE WEBINAR\, you will learn how to focus your STRENGTHS on your personal\, team\, and leadership challenges. \nAbout this Event \nLead From Your Strengths – Thursday\, Sept 5 @ 2-3pm EDT \nPresented by: Pam Danyluk\nLevellingUp Sage\, Gallup Certified Strengths Coach \nIn this free\, live session\, you will learn: \n\nWhat sets you apart from millions of others.\nHow to trust your gut\, and to lean into the talents already within you.\nHow to focus your strengths on your personal\, team\, and leadership challenges.\nDo you feel like you have potential bubbling over the brim – and you’re ready to do something about it?\n\nThen you are ready to DISCOVER YOUR STRENGTHS! \nLearn More & Register Here
URL:https://muniserv.ca/event/free-webinar-lead-from-your-strengths
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Pam-Lead-from-your-Strengths.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190827T140000
DTEND;TZID=America/Toronto:20190827T150000
DTSTAMP:20260403T181423
CREATED:20190815T181427Z
LAST-MODIFIED:20190815T181427Z
UID:21378-1566914400-1566918000@muniserv.ca
SUMMARY:Free Webinar - Maximize Your Personal Effectiveness
DESCRIPTION:Free Webinar – Tuesday\, August 27\n2-3 pm Eastern \nPresented by Brad Gaulin\nLevellingUp Sage\, Executive Coach\, P.Eng\, MBA\, CEO CEvO Solutions Inc. \nIn this session\, you will learn the 5 keys to making yourself promotable.  In looking at my own career\, especially early on\, it’s become obvious that I could have been more successful\, faster\, if someone had just explained to me how the career game works! \nMy goal is to shift your paradigm of career responsibility\, and to help you understand that your boss is your customer.  This understanding will help you be proactive in moving your career forward\, regardless of your role\, industry\, or demographic. \nRegister Now \nLearn More about Brad Gaulin\nExecutive Coach\, P.Eng\, MBA\, CEO CEvO Solutions Inc\n\n\n\n\n\n\nHere’s what professionals like you are saying about Brad Gaulin: \n“Before I joined LevellingUp\, I really did not think there was a specific way to improve my personal or social management skills. I just simply thought I could improve from day-to-day experiences at work. However\, my LevellingUp Accelerator Group has changed my belief totally.\nMy Sage\, Brad\, provided a lot of professional skills\, which enhanced my ability to talk to\, to work with\, and to manage people at work or life.” \n– Bryan (engineer)
URL:https://muniserv.ca/event/free-webinar-maximize-your-personal-effectiveness
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Levelling-Up-webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190822T113000
DTEND;TZID=America/Toronto:20190822T123000
DTSTAMP:20260403T181423
CREATED:20190610T132538Z
LAST-MODIFIED:20190610T133544Z
UID:20132-1566473400-1566477000@muniserv.ca
SUMMARY:Complimentary Webinar - How & When to Use Psychometrics in the Hiring Process
DESCRIPTION:Finding the Right Hire: \nHow & When to Use Psychometrics in the Hiring Process \nAugust 22\, 2019 @ 11:30 a.m. EST\, 12:30 p.m. AST\, 1:00 p.m. NST \nMore and more organizations are recognizing the importance of developing pre-employment strategies as part of their recruitment and selection process\, in order to recruit the right people and build the right teams. \nYou know that making the wrong hire can be a very expensive and time consuming mistake. Not only does it result in additional costs\, but it can be multiplied by lost opportunities\, duplicating training/on-boarding efforts of other team members\, potential legal issues and much more. \nIn this interactive workshop webinar\, you will build the skills and knowledge to develop the ideal candidate attitudes and motivators for a position; construct the perfect candidate profile; attract the correct individuals and make the right fit for your culture. \nProudly delivered by Gail Green\, President of  Emergenetics Ontario. \nPlease REGISTER HERE for this  exclusive free opportunity! \n 
URL:https://muniserv.ca/event/complimentary-webinar-how-when-to-use-psychometrics-in-the-hiring-process
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190806T130000
DTEND;TZID=America/Toronto:20190806T140000
DTSTAMP:20260403T181423
CREATED:20190703T104923Z
LAST-MODIFIED:20190704T102112Z
UID:20686-1565096400-1565100000@muniserv.ca
SUMMARY:Challenge the Realities of Stress
DESCRIPTION:Become the leader everyone will follow with Dr Ulwyn Pierre; consultative mentor to global leaders. Move from crises to success\, from expected to exceptional\, in record time! \nIn Dr Ulwyn’s Accelerator Group you will learn how to recognize the value of stress while understanding the impact of dis-stress while using proven tools\, techniques and practices to limit the impact of your dis-stressors. Gain proactive approaches to kick personal/business dis-stress to the curb and reclaim your position in the driver’s seat of life! \nLevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast alongside an expert and with the support of a trusted small group. \nStarts August 6th Register NOW!\n$60/hr\, 12 weekly\, one hour sessions. \nMax 8 people per group. BUY NOW.    \nwww.LevellingUp.ca\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals #executivecoach #leadershipskills
URL:https://muniserv.ca/event/become-a-leader-everyone-will-follow
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Ulwyn-Pierre-Ad-Graphic-Aug-6th.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190708T140000
DTEND;TZID=America/Toronto:20190708T150000
DTSTAMP:20260403T181423
CREATED:20190703T105828Z
LAST-MODIFIED:20190703T110619Z
UID:20693-1562594400-1562598000@muniserv.ca
SUMMARY:Ready\, Set\, Lead!
DESCRIPTION:Become the leader everyone will follow with Jean Parker\, professional Leadership & Executive Coach (ACC credential)\, experienced CFO\, and an accomplished educator. \nIn Jean’s Accelerator Group\, you will learn how to communicate\, collaborate\, influence\, make decisions\, and expand your emotional & creative intelligences through mini lessons\, shared insights\, coaching conversations\, and peer feedback. \nStarts July 8th Register NOW!\n$30/hr\, 8 weekly\, one hour sessions. \nMax 8 people per group. BUY NOW  \nLevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast alongside an expert and with the support of a trusted small group. \nThe experts you want. The skills you need. Nothing standing in your way. \nwww.LevellingUp.ca\n@Jean Parker\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/ready-set-lead
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Jean-Parker-Ad-Graphic-July-8th.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190708T090000
DTEND;TZID=America/Toronto:20190708T100000
DTSTAMP:20260403T181423
CREATED:20190703T110435Z
LAST-MODIFIED:20190703T110435Z
UID:20697-1562576400-1562580000@muniserv.ca
SUMMARY:Fundamentals for Assertiveness
DESCRIPTION:Become the leader everyone will follow with John Callaway; executive coach\, mediator and facilitator of workplace conflict resolution and assertive communication programs. \nIn John’s Accelerator Group you will learn techniques to have healthier conversations and improve day-to-day interactions. Developing the skill of assertive communication will allow you to achieve improved outcomes in all aspects of life\, both personally and professionally. \nLevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast alongside an expert and with the support of a trusted small group. \nStarts July 8th Register NOW!\n$22/hr\, 8 weekly\, one hour sessions. \nMax 8 people per group. BUY NOW   \nwww.LevellingUp.ca\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals #executivecoach #leadershipskills
URL:https://muniserv.ca/event/fundamentals-for-assertiveness-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/John-Callaway-Ad-Graphic-July-8th.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190704T110000
DTEND;TZID=America/Toronto:20190704T120000
DTSTAMP:20260403T181423
CREATED:20190610T132128Z
LAST-MODIFIED:20190610T133657Z
UID:20129-1562238000-1562241600@muniserv.ca
SUMMARY:Complimentary Webinar - How to Deal with\, and Transfer your Business to Millennials
DESCRIPTION:How to Deal with\, and Transfer your Business to: Millennials \nCreating a Company Culture that Engages the Next Generation of Leaders \nJuly 4\, 2019 @ 11:00 a.m.EST\, 12:00 p.m. AST\, 12:30 p.m. NST \nIntergenerational workplaces is such a hot topic that when Stefan Wiesen\, CFO and Co-Owner of Intrigue Media offered to prepare a talk and share his experience and insights\, we jumped on the chance to include it as part of Emergenetics Ontario Complimentary Webinar Series! \nIntrigue Media is well known for its company culture\, experiencing great success in the integration of millenials and steadily growing. Stefan is a baby boomer who works with and is business partner with millenials. \nLearning takeaways: \n\nMillenials are the worst. Unengaged\, entitled\, superficial. Yeah\, right. 🙂\nSome boring statistics\nWhat do millenials really want – and why\nThe myth of the foosball table\nIs there a generational conflict? HOW do I bridge it?\nFinding the right talent\nBuild your culture\, build your team\nWhat is more relevant here\, thinking patterns or age?\nOpen books – ownership thinking\nProfit today\, succession later\nThe most incredible fact about business law in Ontario\n\nBig Picture: Understand how a great company culture can \n\nattract great talent\nmotivate your team\nincrease your business’s valuation\n\nTake home fresh ideas around building a better company/organization. \nPlease REGISTER HERE for this  exclusive free opportunity! \nSpeaker Bio: \nStefan was born and raised in Germany. His education is based on the odd combination of finance (College Degree in Banking) and marketing (University Degree in Business Administration\, Marketing). After working as a manager in private and publicly traded companies in Germany and the USA\, he and his family immigrated to Canada in 1993. He started his first business in the advertising industry. After selling this company to his US partners\, he acquired a consumer goods manufacturing company which he also sold and then became a partner in a private equity firm. In 2009\, they invested in fledgling Intrigue Media where Stefan found his final home. He leads finance\, HR and administration. Outside Intrigue\, Stefan is engaged in the community as Past Chair of the Guelph Chamber of Commerce and Treasurer of the Career Education Council. Politics is as much his passion as vintage cars and motorcycles which he restores and races. Stefan lives in Hockley Village north of Toronto. He is married with two adult daughters and is proud grandfather. \nI sincerely hope you will take full advantage of this invitation and informative experience!  \nGail Green\, \ngail.green@emergeneticsontario.com
URL:https://muniserv.ca/event/how-to-deal-with-and-transfer-your-business-to-millennials
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190627T133000
DTEND;TZID=America/Toronto:20190627T143000
DTSTAMP:20260403T181423
CREATED:20190317T105340Z
LAST-MODIFIED:20190317T105340Z
UID:18462-1561642200-1561645800@muniserv.ca
SUMMARY:Speaker Series - Three Easy Steps to Better Internal Communications
DESCRIPTION:Thursday\, June 27\, 2019\, 1:30 PM – 2:30 PM EST\nCost: $149/person\nRegister now \nAs a municipality\, your organization is focused on issues “out there” – improving situations that impact your stakeholders\, delivering essential services and addressing difficult challenges in your community. Because of that focus\, it’s sometimes difficult to find time or resources to focus on what’s happening within your organization\, which means internal communications are often overlooked. \nThis webinar will make it easy for you to tackle that one big project that keeps getting pushed to the bottom of the list – your internal communications plan! Why is it so important? Internal communications are what make your organization tick. \nLearning Objectives:\nUnderstand the importance of maintaining strong internal communication channels.\nLearn how to develop an internal communications plan and how to apply it to your organization.\nRecognize how you can bring your internal communications from “good” to “great” with easy tips. \nLength: 1 hour
URL:https://muniserv.ca/event/speaker-series-three-easy-steps-to-better-internal-communications
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/eSolutions-logo2x.png
END:VEVENT
END:VCALENDAR