BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//MuniSERV - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:MuniSERV
X-ORIGINAL-URL:https://muniserv.ca
X-WR-CALDESC:Events for MuniSERV
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20180311T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20181104T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20190310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20191103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20200308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20201101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190912T140000
DTEND;TZID=America/Toronto:20190912T150000
DTSTAMP:20260403T194219
CREATED:20190825T114602Z
LAST-MODIFIED:20190825T114602Z
UID:21534-1568296800-1568300400@muniserv.ca
SUMMARY:Free Webinar - Intro to Emotional Intelligence
DESCRIPTION:In this FREE LIVE WEBINAR\, you will start your journey to EQ mastery.  \nAbout this Event  \nIntro to Emotional Intelligence – Thursday\, September 12\, 2019 2:00 – 3:00 EDT\nPresented by: Dietrich Desmarais\nLevellingUp Sage\, Executive Coach \nIn this LIVE WEBINAR\, you will learn \n\nThe 5 research-based structures of Emotional Intelligence\nHow neuroscience research findings can accelerate the impact of your results.\n\nData shows that 90% of top performers have high Emotional Intelligence (EQ)\, and that 60% of a person’s job performance relies on their EQ. \nLearn More and Register Here
URL:https://muniserv.ca/event/free-webinar-intro-to-emotional-intelligence
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Dietrich-Intro-to-EQ.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190912T130000
DTEND;TZID=America/Toronto:20190912T140000
DTSTAMP:20260403T194219
CREATED:20190909T163955Z
LAST-MODIFIED:20190909T163955Z
UID:21842-1568293200-1568296800@muniserv.ca
SUMMARY:Free Webinar- Enhancing Asset Management with Smart City Data
DESCRIPTION:The Next Wave of Innovation: Enhancing Asset Management with Smart City Data \nOpen webinar |  September 12th – 1pm – 2pm ET \nAs smart city technologies continue to advance urban planning approaches and enhance service delivery\, an emerging trend of integrating smart city data with asset management has materialized. Smart city technology has primarily focused on the Internet of Things (IoT) which provides advanced interconnectedness of service delivery as it enables various objects and entities to communicate with each other through the internet. However\, the basis of smart city advancement has been the utilization of data generated through sensors and other automated collection methods. A new opportunity has emerged where generated asset attribute data can be used to inform and advance asset management practices within municipalities\, thus reducing costs and improving service delivery to citizens.  \nThis informative webinar will focus on the benefits that can be achieved through breaking down the siloed efforts of asset management advancement and smart city technology adoption and provide examples of how these initiatives can be effectively linked. \nPanelists: \n\nDoug Hatler\, Chief Revenue Officer\, Fracta Inc.\nJohn Chiappetta\, Head of IoT\, FoxNet Inc.\n\nRegister here
URL:https://muniserv.ca/event/free-webinar-enhancing-asset-management-with-smart-city-data
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/PSD-New-Final-Logo-Transparent-Blue.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190905T140000
DTEND;TZID=America/Toronto:20190905T150000
DTSTAMP:20260403T194219
CREATED:20190825T113852Z
LAST-MODIFIED:20190825T113950Z
UID:21530-1567692000-1567695600@muniserv.ca
SUMMARY:Free Webinar - Lead from Your Strengths
DESCRIPTION:In this FREE LIVE WEBINAR\, you will learn how to focus your STRENGTHS on your personal\, team\, and leadership challenges. \nAbout this Event \nLead From Your Strengths – Thursday\, Sept 5 @ 2-3pm EDT \nPresented by: Pam Danyluk\nLevellingUp Sage\, Gallup Certified Strengths Coach \nIn this free\, live session\, you will learn: \n\nWhat sets you apart from millions of others.\nHow to trust your gut\, and to lean into the talents already within you.\nHow to focus your strengths on your personal\, team\, and leadership challenges.\nDo you feel like you have potential bubbling over the brim – and you’re ready to do something about it?\n\nThen you are ready to DISCOVER YOUR STRENGTHS! \nLearn More & Register Here
URL:https://muniserv.ca/event/free-webinar-lead-from-your-strengths
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Pam-Lead-from-your-Strengths.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190827T140000
DTEND;TZID=America/Toronto:20190827T150000
DTSTAMP:20260403T194219
CREATED:20190815T181427Z
LAST-MODIFIED:20190815T181427Z
UID:21378-1566914400-1566918000@muniserv.ca
SUMMARY:Free Webinar - Maximize Your Personal Effectiveness
DESCRIPTION:Free Webinar – Tuesday\, August 27\n2-3 pm Eastern \nPresented by Brad Gaulin\nLevellingUp Sage\, Executive Coach\, P.Eng\, MBA\, CEO CEvO Solutions Inc. \nIn this session\, you will learn the 5 keys to making yourself promotable.  In looking at my own career\, especially early on\, it’s become obvious that I could have been more successful\, faster\, if someone had just explained to me how the career game works! \nMy goal is to shift your paradigm of career responsibility\, and to help you understand that your boss is your customer.  This understanding will help you be proactive in moving your career forward\, regardless of your role\, industry\, or demographic. \nRegister Now \nLearn More about Brad Gaulin\nExecutive Coach\, P.Eng\, MBA\, CEO CEvO Solutions Inc\n\n\n\n\n\n\nHere’s what professionals like you are saying about Brad Gaulin: \n“Before I joined LevellingUp\, I really did not think there was a specific way to improve my personal or social management skills. I just simply thought I could improve from day-to-day experiences at work. However\, my LevellingUp Accelerator Group has changed my belief totally.\nMy Sage\, Brad\, provided a lot of professional skills\, which enhanced my ability to talk to\, to work with\, and to manage people at work or life.” \n– Bryan (engineer)
URL:https://muniserv.ca/event/free-webinar-maximize-your-personal-effectiveness
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Levelling-Up-webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190822T113000
DTEND;TZID=America/Toronto:20190822T123000
DTSTAMP:20260403T194219
CREATED:20190610T132538Z
LAST-MODIFIED:20190610T133544Z
UID:20132-1566473400-1566477000@muniserv.ca
SUMMARY:Complimentary Webinar - How & When to Use Psychometrics in the Hiring Process
DESCRIPTION:Finding the Right Hire: \nHow & When to Use Psychometrics in the Hiring Process \nAugust 22\, 2019 @ 11:30 a.m. EST\, 12:30 p.m. AST\, 1:00 p.m. NST \nMore and more organizations are recognizing the importance of developing pre-employment strategies as part of their recruitment and selection process\, in order to recruit the right people and build the right teams. \nYou know that making the wrong hire can be a very expensive and time consuming mistake. Not only does it result in additional costs\, but it can be multiplied by lost opportunities\, duplicating training/on-boarding efforts of other team members\, potential legal issues and much more. \nIn this interactive workshop webinar\, you will build the skills and knowledge to develop the ideal candidate attitudes and motivators for a position; construct the perfect candidate profile; attract the correct individuals and make the right fit for your culture. \nProudly delivered by Gail Green\, President of  Emergenetics Ontario. \nPlease REGISTER HERE for this  exclusive free opportunity! \n 
URL:https://muniserv.ca/event/complimentary-webinar-how-when-to-use-psychometrics-in-the-hiring-process
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190806T130000
DTEND;TZID=America/Toronto:20190806T140000
DTSTAMP:20260403T194219
CREATED:20190703T104923Z
LAST-MODIFIED:20190704T102112Z
UID:20686-1565096400-1565100000@muniserv.ca
SUMMARY:Challenge the Realities of Stress
DESCRIPTION:Become the leader everyone will follow with Dr Ulwyn Pierre; consultative mentor to global leaders. Move from crises to success\, from expected to exceptional\, in record time! \nIn Dr Ulwyn’s Accelerator Group you will learn how to recognize the value of stress while understanding the impact of dis-stress while using proven tools\, techniques and practices to limit the impact of your dis-stressors. Gain proactive approaches to kick personal/business dis-stress to the curb and reclaim your position in the driver’s seat of life! \nLevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast alongside an expert and with the support of a trusted small group. \nStarts August 6th Register NOW!\n$60/hr\, 12 weekly\, one hour sessions. \nMax 8 people per group. BUY NOW.    \nwww.LevellingUp.ca\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals #executivecoach #leadershipskills
URL:https://muniserv.ca/event/become-a-leader-everyone-will-follow
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Ulwyn-Pierre-Ad-Graphic-Aug-6th.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190708T140000
DTEND;TZID=America/Toronto:20190708T150000
DTSTAMP:20260403T194219
CREATED:20190703T105828Z
LAST-MODIFIED:20190703T110619Z
UID:20693-1562594400-1562598000@muniserv.ca
SUMMARY:Ready\, Set\, Lead!
DESCRIPTION:Become the leader everyone will follow with Jean Parker\, professional Leadership & Executive Coach (ACC credential)\, experienced CFO\, and an accomplished educator. \nIn Jean’s Accelerator Group\, you will learn how to communicate\, collaborate\, influence\, make decisions\, and expand your emotional & creative intelligences through mini lessons\, shared insights\, coaching conversations\, and peer feedback. \nStarts July 8th Register NOW!\n$30/hr\, 8 weekly\, one hour sessions. \nMax 8 people per group. BUY NOW  \nLevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast alongside an expert and with the support of a trusted small group. \nThe experts you want. The skills you need. Nothing standing in your way. \nwww.LevellingUp.ca\n@Jean Parker\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/ready-set-lead
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Jean-Parker-Ad-Graphic-July-8th.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190708T090000
DTEND;TZID=America/Toronto:20190708T100000
DTSTAMP:20260403T194219
CREATED:20190703T110435Z
LAST-MODIFIED:20190703T110435Z
UID:20697-1562576400-1562580000@muniserv.ca
SUMMARY:Fundamentals for Assertiveness
DESCRIPTION:Become the leader everyone will follow with John Callaway; executive coach\, mediator and facilitator of workplace conflict resolution and assertive communication programs. \nIn John’s Accelerator Group you will learn techniques to have healthier conversations and improve day-to-day interactions. Developing the skill of assertive communication will allow you to achieve improved outcomes in all aspects of life\, both personally and professionally. \nLevellingUp will help you bridge the gap between knowing HOW TO do something and MASTERING it. Grow your skills fast alongside an expert and with the support of a trusted small group. \nStarts July 8th Register NOW!\n$22/hr\, 8 weekly\, one hour sessions. \nMax 8 people per group. BUY NOW   \nwww.LevellingUp.ca\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals #executivecoach #leadershipskills
URL:https://muniserv.ca/event/fundamentals-for-assertiveness-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/John-Callaway-Ad-Graphic-July-8th.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190704T110000
DTEND;TZID=America/Toronto:20190704T120000
DTSTAMP:20260403T194219
CREATED:20190610T132128Z
LAST-MODIFIED:20190610T133657Z
UID:20129-1562238000-1562241600@muniserv.ca
SUMMARY:Complimentary Webinar - How to Deal with\, and Transfer your Business to Millennials
DESCRIPTION:How to Deal with\, and Transfer your Business to: Millennials \nCreating a Company Culture that Engages the Next Generation of Leaders \nJuly 4\, 2019 @ 11:00 a.m.EST\, 12:00 p.m. AST\, 12:30 p.m. NST \nIntergenerational workplaces is such a hot topic that when Stefan Wiesen\, CFO and Co-Owner of Intrigue Media offered to prepare a talk and share his experience and insights\, we jumped on the chance to include it as part of Emergenetics Ontario Complimentary Webinar Series! \nIntrigue Media is well known for its company culture\, experiencing great success in the integration of millenials and steadily growing. Stefan is a baby boomer who works with and is business partner with millenials. \nLearning takeaways: \n\nMillenials are the worst. Unengaged\, entitled\, superficial. Yeah\, right. 🙂\nSome boring statistics\nWhat do millenials really want – and why\nThe myth of the foosball table\nIs there a generational conflict? HOW do I bridge it?\nFinding the right talent\nBuild your culture\, build your team\nWhat is more relevant here\, thinking patterns or age?\nOpen books – ownership thinking\nProfit today\, succession later\nThe most incredible fact about business law in Ontario\n\nBig Picture: Understand how a great company culture can \n\nattract great talent\nmotivate your team\nincrease your business’s valuation\n\nTake home fresh ideas around building a better company/organization. \nPlease REGISTER HERE for this  exclusive free opportunity! \nSpeaker Bio: \nStefan was born and raised in Germany. His education is based on the odd combination of finance (College Degree in Banking) and marketing (University Degree in Business Administration\, Marketing). After working as a manager in private and publicly traded companies in Germany and the USA\, he and his family immigrated to Canada in 1993. He started his first business in the advertising industry. After selling this company to his US partners\, he acquired a consumer goods manufacturing company which he also sold and then became a partner in a private equity firm. In 2009\, they invested in fledgling Intrigue Media where Stefan found his final home. He leads finance\, HR and administration. Outside Intrigue\, Stefan is engaged in the community as Past Chair of the Guelph Chamber of Commerce and Treasurer of the Career Education Council. Politics is as much his passion as vintage cars and motorcycles which he restores and races. Stefan lives in Hockley Village north of Toronto. He is married with two adult daughters and is proud grandfather. \nI sincerely hope you will take full advantage of this invitation and informative experience!  \nGail Green\, \ngail.green@emergeneticsontario.com
URL:https://muniserv.ca/event/how-to-deal-with-and-transfer-your-business-to-millennials
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/Emergenetics-logo.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190627T133000
DTEND;TZID=America/Toronto:20190627T143000
DTSTAMP:20260403T194219
CREATED:20190317T105340Z
LAST-MODIFIED:20190317T105340Z
UID:18462-1561642200-1561645800@muniserv.ca
SUMMARY:Speaker Series - Three Easy Steps to Better Internal Communications
DESCRIPTION:Thursday\, June 27\, 2019\, 1:30 PM – 2:30 PM EST\nCost: $149/person\nRegister now \nAs a municipality\, your organization is focused on issues “out there” – improving situations that impact your stakeholders\, delivering essential services and addressing difficult challenges in your community. Because of that focus\, it’s sometimes difficult to find time or resources to focus on what’s happening within your organization\, which means internal communications are often overlooked. \nThis webinar will make it easy for you to tackle that one big project that keeps getting pushed to the bottom of the list – your internal communications plan! Why is it so important? Internal communications are what make your organization tick. \nLearning Objectives:\nUnderstand the importance of maintaining strong internal communication channels.\nLearn how to develop an internal communications plan and how to apply it to your organization.\nRecognize how you can bring your internal communications from “good” to “great” with easy tips. \nLength: 1 hour
URL:https://muniserv.ca/event/speaker-series-three-easy-steps-to-better-internal-communications
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/eSolutions-logo2x.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190620T093000
DTEND;TZID=America/Toronto:20190620T163000
DTSTAMP:20260403T194219
CREATED:20190321T154822Z
LAST-MODIFIED:20190321T154822Z
UID:18582-1561023000-1561048200@muniserv.ca
SUMMARY:Influencing Others Without Authority
DESCRIPTION:In today’s fast-paced environment of matrix and cross-functional teams\, the traditional management approach of trying to exert full authority over others through compliance is risky business. Although it is necessary at times for busy professionals\, team leaders\, supervisors\, and managers to be directive with others about getting things done\, it is also likely that the productivity of individuals and teams will improve when they experience the positive effects of influence in a collaborative setting. \nBased on position and interest-based influencing methods from Harvard\, participants will learn and practice influencing using the four step method of gaining attention\, interest\, commitment\, and motivating action. This workshop uses interactive discussions\, case studies\, video reviews\, team exercises\, self-assessments\, and practical action-planning exercises. Consequently\, participants will develop more self-awareness\, learn new productivity tools\, and enhance their performance as negotiators of deadlines\, schedules\, resources\, staff\, budgets\, pricing\, product changes\, and other aspects of managing people and projects to achieve winning outcomes in a collaborative way. \nTo Register\, please click here
URL:https://muniserv.ca/event/influencing-others-without-authority
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/gif:https://muniserv.ca/wp-content/uploads/CSPN-Influencing-Others-Without-Authority-004.gif
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190620
DTEND;VALUE=DATE:20190621
DTSTAMP:20260403T194219
CREATED:20190404T180749Z
LAST-MODIFIED:20190404T184736Z
UID:18738-1560988800-1561075199@muniserv.ca
SUMMARY:The Extraordinary Coach Workshop
DESCRIPTION:Leaders who coach and develop others have a huge impact on bottom-line results.  \nIn The Extraordinary Coach Workshop\, you will develop the essential coaching skills that are required to be a great leader. In addition\, you will learn what extraordinary coaches do well and how you can maximize your leadership impact and inspire others to perform at their peak.  \nSPECIAL DISCOUNT for muniSERV Members \nSAVE: $150 (1 DAY) OR $250 (2 DAY) \nLearn more and Register Here
URL:https://muniserv.ca/event/the-extraordinary-coach-workshop-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/muniserv-June2019-1200x650.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190619T120000
DTEND;TZID=America/Toronto:20190619T170000
DTSTAMP:20260403T194219
CREATED:20190423T163338Z
LAST-MODIFIED:20190610T133837Z
UID:19080-1560945600-1560963600@muniserv.ca
SUMMARY:Meeting of the Minds Workshop
DESCRIPTION:If you are intrigued by the idea of developing your personal and professional potential\, as well as that of others\, you will undoubtedly be interested in Emergenetics\, a proven psychometric tool used around the world but new to the Canadian market. This program will give you a fuller understanding of your own thought and behavioural preferences\, and help you to communicate more easily and effectively with others. \nUsing a well-developed questionnaire designed to explore your strengths\, and through an intellectually engaging and socially stimulating training experience\, you will discover that Emergenetics is both simple to understand and easy to use. The profile\, which is based on a wide body of academic literature covering psychology and neuroscience\, is introduced through experiential learning. You will be fascinated not only by the human dynamics but the resulting practical applications as well.  \nThrough the workshop\, you will: \n• Receive a behavioral and thinking style profile that will reveal you innate strengths\n• Increase self-awareness \n• Discover others’ perceptions of you \n• Communicate more effectively \n• Make informed decisions \n• Value your inherent talents \n• Recognize core values \nWho should attend: \n• Individuals seeking a deeper understanding of themselves and others \n• Managers who aspire to build cohesive teams \n• Consultants/trainers looking for neuro-scientific tools that resonate with individuals and organizations \n• Coaches/mentors and psychologists who are interested in gaining additional \ninsight into their processes \n• Educators who desire to enhance their effectiveness with students and staff \nEnroll soon as space will be limited.  \nWe look forward to meeting you at this exciting event on Tuesday\, May 14\, 2019 in Mississauga and to sharing a simpler\, easier way to understand yourself and others with the neuro-science of Emergenetics!  \nDetails: \nDate: Wednesday\, June 19\, 2019 \nLocation: Regus Toronto Airport Centre\, 2425 Matheson Blvd East\, 8th floor\, Mississauga\, ON Google Map \nTime: 12:00 PM to 5:00 PM \nCost of Workshop and Profile: $249 (Click below to enroll. After enrollment\, instructions to take your Emergenetics   Profile will be sent within 24 hours) \nmuniSERV.ca is proud to partner with Emergenetics to provide a special members discount.   \n**muniserv Members use 50OFF promo code \nRegister Today! \nUnable to attend?  Watch for our upcoming online version in June 2019. \nIf you’d like more information\, simply respond to this email or call 905.636.0797 \nGail.Green@EmergeneticsOntario.com \nEmergeneticsOntario.com
URL:https://muniserv.ca/event/meeting-of-the-minds-workshop
CATEGORIES:CAO Workshops,Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Emergenetics-skysraper-ad.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20190619
DTEND;VALUE=DATE:20190620
DTSTAMP:20260403T194219
CREATED:20190404T181240Z
LAST-MODIFIED:20190404T185107Z
UID:18743-1560902400-1560988799@muniserv.ca
SUMMARY:The Extraordinary Leader Workshop
DESCRIPTION:In today’s rapidly changing\, highly competitive environment\, the organizations that excel in their respective markets will be those whose people are most competent\, passionate\, and focused on delivering results.  \nThe Extraordinary Leader Workshop presents a proven framework for helping individuals make a profound difference in their organization’s results\, and in their own performance and development.  \nSPECIAL DISCOUNT for muniSERV Members  \nSAVE: $150 (1 DAY) OR $250 (2 DAY) \nLearn more and Register here. \n 
URL:https://muniserv.ca/event/the-extraordinary-leader-workshop
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/muniserv-June2019-1200x650.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190618T200000
DTEND;TZID=America/Toronto:20190618T210000
DTSTAMP:20260403T194219
CREATED:20190605T130017Z
LAST-MODIFIED:20190605T130017Z
UID:20075-1560888000-1560891600@muniserv.ca
SUMMARY:Public Speaking Mastery
DESCRIPTION:Dear Tomorrow’s Success Story\, \nHow badly do you want it? \nVicki Goodfellow Duke is a professional public speaking coach\, and has been teaching Public Speaking\, and Rhetoric at Mount Royal University since 1991. She was a National Examiner for Speech and Drama for The Royal Conservatory of Toronto from 1996 to 2001.  \nIn Vicki’s Accelerator Group\, you will learn and practice: how to overcome speech anxiety\, how to overcome barriers to effective communication\, how to design a successful presentation\, and how to use PowerPoint effectively. \nStarts June 18. $37.75/session.\nMax 8 people per group. Don’t miss out – sign up today at: https://levellingup.ca/sages/vicki-goodfellow-duke/ \nLevellingUp’s unique approach to skills development bridges the gap between knowing HOW TO do something\, and EXPERTLY PERFORMING that skill. At least 40% of Fortune 500 CEOs have an executive coach – why not you?\nReceive feedback from a proven expert as you put knowledge into practice. Rapidly grow your skills\, gain experience & confidence. Discover your true potential. \nThe experts you want. The skills you need. No one standing in your way.\nwww.LevellingUp.ca\n@Vicki Goodfellow-Duke\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/public-speaking-mastery
CATEGORIES:Training Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190617T140000
DTEND;TZID=America/Toronto:20190617T150000
DTSTAMP:20260403T194219
CREATED:20190521T105915Z
LAST-MODIFIED:20190605T130134Z
UID:19609-1560780000-1560783600@muniserv.ca
SUMMARY:Ready. Set. Lead
DESCRIPTION:Dear Tomorrow’s Success Story\, \nHow badly do you want it? \nJean Parker is a professional Executive Coach (ACC credential)\, experienced CFO\, and an accomplished educator.\nIn Jean’s Accelerator Group\, you will learn how to communicate\, collaborate\, influence\, make decisions\, and expand your emotional & creative intelligences through mini lessons\, shared insights\, coaching conversations\, and by taking action. \nStarts June 17. $30/session.\nMax 8 people per group. Don’t miss out – sign up today at: https://levellingup.ca/sages/jean-parker/ \nLevellingUp’s unique approach to skills development bridges the gap between knowing HOW TO do something\, and EXPERTLY PERFORMING that skill. At least 40% of Fortune 500 CEOs have an executive coach – why not you?\nReceive feedback from a proven expert as you put knowledge into practice. Rapidly grow your skills\, gain experience & confidence. Discover your true potential. \nThe experts you want. The skills you need. No one standing in your way.\nwww.LevellingUp.ca\n@Jean Parker\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/executive-coaching
CATEGORIES:Training Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190617T090000
DTEND;TZID=America/Toronto:20190617T100000
DTSTAMP:20260403T194219
CREATED:20190521T110740Z
LAST-MODIFIED:20190605T125458Z
UID:19613-1560762000-1560765600@muniserv.ca
SUMMARY:Fundamentals for Assertiveness
DESCRIPTION:Dear Tomorrow’s Success Story\, \nHow badly do you want it? \nJohn Callaway is a mediator at the Alberta Provincial Court Civil Mediation program\, and a facilitator of workplace conflict resolution and assertive communication programs. \nIn John’s Accelerator Group you will learn techniques for assertive communication – and avoid being aggressive. Achieve improved outcomes in all aspects of life\, both personally and professionally. \nStarts June 17. $21.50/session.\nMax 8 people per group. Don’t miss out – sign up today at: https://levellingup.ca/sages/john-callaway/ \nLevellingUp’s unique approach to skills development bridges the gap between knowing HOW TO do something\, and EXPERTLY PERFORMING that skill. At least 40% of Fortune 500 CEOs have an executive coach – why not you?\nReceive feedback from a proven expert as you put knowledge into practice. Rapidly grow your skills\, gain experience & confidence. Discover your true potential. \nThe experts you want. The skills you need. No one standing in your way.\nwww.LevellingUp.ca\n@John Callaway\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/fundamentals-for-assertiveness
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/John-Callaway-AG-Ad.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190614T093000
DTEND;TZID=America/Toronto:20190614T163000
DTSTAMP:20260403T194219
CREATED:20190321T162623Z
LAST-MODIFIED:20190321T162623Z
UID:18595-1560504600-1560529800@muniserv.ca
SUMMARY:Conflict Resolution
DESCRIPTION:Have you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts that are ignored or resolved badly don’t go away – they cause people to feel resentful and to avoid each other. The effects on an organization are a loss of productivity\, absenteeism and high turnover. \nConflict comes about from differences – in needs\, values and motivations. Sometimes it is through these differences that we complement each other\, but sometimes these differences result in conflict. Conflict is not a problem in itself – it is what we do with it that counts. \nIt is important that we do something because whether we like it or not\, conflicts demand our energy. In fact\, an unresolved conflict can call on tremendous amounts of our attention. We all know how exhausting an unresolved conflict can be. It is not always easy to fix the problem but a great energy boost can come when we do. This program teaches you the techniques for proper conflict resolution that will leave you feeling satisfied and content. \nTo Register\, please click here
URL:https://muniserv.ca/event/conflict-resolution
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/gif:https://muniserv.ca/wp-content/uploads/CSPN-Conflict-Resolution-002.gif
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190613T200000
DTEND;TZID=America/Toronto:20190613T210000
DTSTAMP:20260403T194219
CREATED:20190521T111538Z
LAST-MODIFIED:20190605T124900Z
UID:19618-1560456000-1560459600@muniserv.ca
SUMMARY:Head to Heart Leadership
DESCRIPTION:Dear Tomorrow’s Success Story\, \nHow badly do you want it? \nScott Benham is a John C. Maxwell certified speaker\, coach\, & trainer\, and holds the role of EVP of Sales with The John Maxwell Team.  \nTaking lessons from John C. Maxwell book’s “21 Irrefutable Laws of Leadership”\, in Scott’s Accelerator Group you will learn to apply leadership principles in pragmatic ways\, in real-life situations and circumstances. \nStarts June 13. $43/session.\nMax 8 people per group. Don’t miss out – sign up today at: https://levellingup.ca/sages/scott-benham/ \nLevellingUp’s unique approach to skills development bridges the gap between knowing HOW TO do something\, and EXPERTLY PERFORMING that skill. At least 40% of Fortune 500 CEOs have an executive coach – why not you?\nReceive feedback from a proven expert as you put knowledge into practice. Rapidly grow your skills\, gain experience & confidence. Discover your true potential. \nThe experts you want. The skills you need. No one standing in your way.\nwww.LevellingUp.ca\n@Scott Benham\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals \n 
URL:https://muniserv.ca/event/19618
CATEGORIES:Training Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190613T093000
DTEND;TZID=America/Toronto:20190613T163000
DTSTAMP:20260403T194219
CREATED:20190321T162350Z
LAST-MODIFIED:20190321T162350Z
UID:18591-1560418200-1560443400@muniserv.ca
SUMMARY:Managing Difficult Client & Situations Public Workshop
DESCRIPTION:Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes\, then this program is for you. \nThis workshop is designed to teach you all about the art of dealing with difficult customers and scenarios while at work. You will learn how to manage conversations\, empathize with clients\, identify triggers\, negotiate\, and most importantly\, protect yourself physically\, emotionally\, and mentally on the job. \nTo Register\, please click here
URL:https://muniserv.ca/event/managing-difficult-client-situations-public-workshop-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/gif:https://muniserv.ca/wp-content/uploads/CSPN-Managing-Difficult-Clients-Situations-002.gif
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190612T210000
DTEND;TZID=America/Toronto:20190612T220000
DTSTAMP:20260403T194219
CREATED:20190605T124422Z
LAST-MODIFIED:20190605T130303Z
UID:20065-1560373200-1560376800@muniserv.ca
SUMMARY:Strengths Self-Investment
DESCRIPTION:Dear Tomorrow’s Success Story\, \nHow badly do you want it? \nPam Danyluk is a trained CliftonStrengths Coach\, as well as a Senior Project Engineer and Project Manager.\nIn Pam’s Accelerator Group\, you will discover your innate talents\, and investigate how to focus your strengths on personal\, team\, or leadership challenges. You will achieve exponential improvement in areas of talent by focusing on developing your specific strengths. \nStarts June 12. $20/session.\nMax 8 people per group. Don’t miss out – sign up today at: https://levellingup.ca/sages/pam-danyluk/ \nLevellingUp’s unique approach to skills development bridges the gap between knowing HOW TO do something\, and EXPERTLY PERFORMING that skill. At least 40% of Fortune 500 CEOs have an executive coach – why not you?\nReceive feedback from a proven expert as you put knowledge into practice. Rapidly grow your skills\, gain experience & confidence. Discover your true potential. \nThe experts you want. The skills you need. No one standing in your way.\nwww.LevellingUp.ca\n@Pam Danyluk\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/strengths-self-investment
CATEGORIES:Training Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190612T093000
DTEND;TZID=America/Toronto:20190612T163000
DTSTAMP:20260403T194219
CREATED:20190321T155805Z
LAST-MODIFIED:20190321T155805Z
UID:18588-1560331800-1560357000@muniserv.ca
SUMMARY:Delivering Responsive Customer Service Public Workshop
DESCRIPTION:A great customer service experience is vital to the success of a company\, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who wishes to provide their valued customers with a premium level of service. you will learn how to better understand customer expectations\, profile difficult customer situations\, and deal with customer objections using a proven model for effective complaint resolution. It also goes over how to use assertive techniques and positive language to diffuse difficult situations\, reduce stress\, promote team camaraderie\, and create a positive customer experience resulting in win-win situations. \nThis interactive workshop is informative\, fun\, and provides easily applicable solutions for service excellence that are proven to work in today’s toughest customer service arena – the real world. \nTo Register\, please click here
URL:https://muniserv.ca/event/delivering-responsive-customer-service-public-workshop-4
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/gif:https://muniserv.ca/wp-content/uploads/CSPN-Delivering-Responsive-Customer-Service-002.gif
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190612T090000
DTEND;TZID=America/Toronto:20190614T163000
DTSTAMP:20260403T194219
CREATED:20190321T155435Z
LAST-MODIFIED:20190321T155435Z
UID:18585-1560330000-1560529800@muniserv.ca
SUMMARY:3-Day Certified Client Services Specialist (CCSS©) Designation Bootcamp
DESCRIPTION:The Certified Client Service Specialist (CCSS©) program offers participants the tools\, techniques\, and effective customer service skills required in today’s demanding work environment. Whether you work in private\, public\, or not-for-profit organization you will take away up to date information needed to succeed in the work place. Our world class certified facilitators with their engaging delivery style and relevant up to date content have delivered to hundreds of participants globally. \nOur programs are certified and accredited by Canadian Council of Professional Certification (CCPC Global) to ensure quality\, content\, and engaging delivery. \nCompletion of our certification process confers the right to use the title Certified Client Service Specialist and the right to use the initials CCSS© after one’s name. \nThis 3-course program offers the right blend of knowledge and skills to become an expert in all aspects of customer service delivery – everything from professionalism to customer service\, to sales\, handling difficult customers\, and more. Upon completion of the program\, you will be able to build a solid foundation for your career and gain and industry specific credential that is recognized by major organizations. \nAccredited Courses Required\n1-Day Delivering Responsive Customer Service\nThis program is ideal for anyone who deals with customers and wants to provide a more customized or personalized experience for them. This training will provide you with the skills to not only handle a customer’s immediate requests\, but also provide information and recommendations to build the customer’s relationships through providing valuable conversations. \n1-Day Managing Difficult Clients and Situations\nThis program is ideal for anyone who deals with difficult clients in various challenging situations and wishes to remain in control. The program will lay out strategies for turning negative situations into opportunities for building lifelong relationships. \n1-Day Conflict Resolution\nHave you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts that are ignored or resolved badly don’t go away – they cause people to feel resentful and to avoid each other. The effects on an organization are a loss of productivity\, absenteeism and high turnover. \nTo Register\, please click here
URL:https://muniserv.ca/event/3-day-certified-client-services-specialist-ccss-designation-bootcamp-2
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/gif:https://muniserv.ca/wp-content/uploads/CCSS-Bootcamp-002.gif
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190604T180000
DTEND;TZID=America/Toronto:20190604T190000
DTSTAMP:20260403T194219
CREATED:20190521T105433Z
LAST-MODIFIED:20190521T133441Z
UID:19604-1559671200-1559674800@muniserv.ca
SUMMARY:Overcoming Speech Anxiety & Barriers to Effective Communication
DESCRIPTION:Vicki Goodfellow Duke is a professional public speaking coach\, and has been teaching Public Speaking\, and Rhetoric at Mount Royal University since 1991. She was a National Examiner for Speech and Drama for The Royal Conservatory of Toronto from 1996 to 2001. \nIn Vicki’s Accelerator Group\, you will learn and practice: how to overcome speech anxiety\, how to overcome barriers to effective communication\, how to design a successful presentation\, and how to use PowerPoint effectively. \nStarts June 4. $37.75/session.  Please note the time below is MDT \nMax 8 people per group. Don’t miss out – sign up today at: https://levellingup.ca/sages/vicki-goodfellow-duke/ \nLevellingUp’s unique approach to skills development bridges the gap between knowing HOW TO do something\, and EXPERTLY PERFORMING that skill. At least 40% of Fortune 500 CEOs have an executive coach – why not you?\nReceive feedback from a proven expert as you put knowledge into practice. Rapidly grow your skills\, gain experience & confidence. Discover your true potential. \nThe experts you want. The skills you need. No one standing in your way. \nLearn More & Register\nwww.LevellingUp.ca\n@Vicki Goodfellow-Duke\n#LevellingUp #PeopleHelpingPeople #LevelUp #Leadership #Goals
URL:https://muniserv.ca/event/overcome-speech-anxiety-barriers
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Vicki-Duke-AG-Ad.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190603T090000
DTEND;TZID=America/Toronto:20190704T163000
DTSTAMP:20260403T194219
CREATED:20190426T143357Z
LAST-MODIFIED:20190426T143900Z
UID:19198-1559552400-1562257800@muniserv.ca
SUMMARY:Get Lean Six Sigma Certified - Lean Six Sigma Yellow Belt
DESCRIPTION:GET LEAN SIX SIGMA CERTIFIED – LEAN SIX SIGMA – YELLOW BELT \n4 days + Project  \nDATE: June 3\, 4\, 24 & 25\, 2019 \nLOCATION:  Vaughan  TIME: 9am – 4:30pm \nPROGRAM OUTLINE:   \n \nAs a YELLOW BELT\, you will gain a thorough overview LEAN Six Sigma and the; tools\, techniques\, and methodologies of Lean\, Kaizen\, and Six Sigma.\n \nA Certified LEAN Six Sigma Yellow Belt is a professional who is versed in the basics of the LEAN Six Sigma Methodology and who supports improvement projects as a part of a Team or conducts small projects on a part-time basis.\n \n\nYOU WILL LEARN:\nYellow Belt training focuses on Lean Six Sigma tools and methodologies. This training has been designed to fit the needs of government and public sector agencies/organizations through the use of hands-on activities and presentations.\n \nThis Yellow Belt Training is focused on providing LEAN Six Sigma with specific examples of continuous improvement projects. Participants will be able to apply the LEAN Six Sigma tools and methodologies to be more effective and efficient.\n  \nOntario Municipal Leadership Institute \nLearn more and Register
URL:https://muniserv.ca/event/get-lean-six-sigma-certified-lean-six-sigma-yellow-belt
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/OMLI_Logo-011-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190528T090000
DTEND;TZID=America/Toronto:20190529T170000
DTSTAMP:20260403T194219
CREATED:20190122T162630Z
LAST-MODIFIED:20190131T143738Z
UID:17681-1559034000-1559149200@muniserv.ca
SUMMARY:Customer & Employee Experience - 22nd Annual Conference
DESCRIPTION:Join us for 2 inspiring days\, with industry experts dedicated to helping you and your organization achieve breakthroughs in CX and EX. \nHere’s what to look forward to: \n• A bucket-list-worthy lineup of main stage speakers will break down their pivotal moments in achieving CX and EX greatness \n• John F. Lettieri (CEO & President of HERO Certified Burgers) \n• Duncan Bureau (President of Air Canada Rouge) \n• Lisa Lisson (President of FedEx) \n• Leading brands will share CX and EX programs they’ve built that ignite new business opportunities\, expand customer relationships\, and grow revenues in public and private sectors \n• Network with and learn from some of the brightest minds in your field – colleagues\, exhibitors\, thought leaders \nDon’t Miss Out: This conference is sold out every year\, so register early to secure your seat. We promise you will DISCOVER new insights\, LEARN from the best\, and be INSPIRED to drive real change to achieve CX & EX success. \n25% Discount (off regular rates) for Public and Not-For Profit Sectors Attendees \nCONTACT US\ninfo@mycspn.com | 905-477-5544 | http://conference.mycspn.com/ | 25 Royal Crest Court – Suite 201\, Markham ON L3R 9X4
URL:https://muniserv.ca/event/customer-employee-experience-22nd-annual-conference
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/CSPN-Muniserv-Banner-Image-Only-600x200px.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190522T090000
DTEND;TZID=America/Toronto:20190522T163000
DTSTAMP:20260403T194219
CREATED:20190426T140836Z
LAST-MODIFIED:20190426T140836Z
UID:19195-1558515600-1558542600@muniserv.ca
SUMMARY:Get Lean Six Sigma Certified - Lean Six Sigma White Belt
DESCRIPTION:GET LEAN SIX SIGMA CERTIFIED – LEAN SIX SIGMA – WHITE BELT  \nDATE: May 22\, 2019  \nLOCATION: Burlington   TIME: 9am – 4:30pm \nWORKSHOP OVERVIEW: \nA one-day workshop developed to create an awareness of the means of deploying and the impact that a LEAN Six Sigma initiative has on an organization resulting in “Business Process Improvements” and “Cost Reductions”.  \nTHIS WORKSHOP WILL: \n\n\nIncrease your understanding of LEAN Six Sigma techniques as business process improvement methodologies.\nAssist you in assessing the overall impact that LEAN Six Sigma can have on your organization.\nHelp you to gain an understanding of the role you\, as a LEAN LEADER – “Champion” can have to achieve the greatest level of success.\nShare some examples of how LEAN Six Sigma has re-energized governments and provide some practical examples of its application and success.\n\nOntario Municipal Leadership Institute \nTo Learn More and Register
URL:https://muniserv.ca/event/get-lean-six-sigma-certified-lean-six-sigma-white-belt
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/OMLI_Logo-011-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190516T133000
DTEND;TZID=America/Toronto:20190516T153000
DTSTAMP:20260403T194219
CREATED:20190317T105131Z
LAST-MODIFIED:20190317T105131Z
UID:18460-1558013400-1558020600@muniserv.ca
SUMMARY:Speaker Series - Introduction to Business Continuity Planning
DESCRIPTION:Thursday\, May 16\, 2019\, 1:30 PM – 3:30 PM EST\nCost: $149/person\nRegister now \nAn interactive webinar on Introduction to Business Continuity Planning. The webinar will provide an overview of the business continuity program (BCP) process from program initiation to implementation. \nLearning Objectives:\nUnderstand the scope and framework of a business continuity program.\nRecognize the importance of business continuity planning for municipalities\nUnderstand the relationship between business continuity\, emergency response (ER)\, disaster recovery (DR)\, technology recovery\, and crisis communications plans.  \nLength: 2 hours
URL:https://muniserv.ca/event/speaker-series-introduction-to-business-continuity-planning
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/eSolutions-logo2x.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190516T120000
DTEND;TZID=America/Toronto:20190516T133000
DTSTAMP:20260403T194219
CREATED:20190426T143827Z
LAST-MODIFIED:20190426T143827Z
UID:19201-1558008000-1558013400@muniserv.ca
SUMMARY:Introduction to Lean Six Sigma
DESCRIPTION:Free Webinar – Introduction to Lean Six Sigma \nMay 16\, 2019 – 12:00 – 1:30 \nRegister here \nOntario Municipal Leadership Institute \n  \n 
URL:https://muniserv.ca/event/introduction-to-lean-six-sigma
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/OMLI_Logo-011-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20190509T200000
DTEND;TZID=America/Toronto:20190509T210000
DTSTAMP:20260403T194219
CREATED:20190503T143757Z
LAST-MODIFIED:20190503T144837Z
UID:19300-1557432000-1557435600@muniserv.ca
SUMMARY:Levelling Up Accelerator Group - Head to Heart Leadership
DESCRIPTION:Head To Heart Leadership \nThursdays for 8 weeks – Starting May 9th \nYou will LEARN to apply leadership principles in pragmatic ways\, in real-life situations and circumstances. We will take from the book; “21 Irrefutable Laws of Leadership” by John C. Maxwell.\n​\nYou will ACHIEVE higher awareness of core leadership principles in your professional and personal lives by engaging the mind & the heart in ways to self-assess and improve your leadership. \nScott started my career without any idea that professional or personal development even existed until he was handed a book that set the tone for rest of my professional life\, “How to Win Friends and Influence People” by Dale Carnegie. \nAdding value and serving others was a foreign concept to a corporate newcomer who wanted to climb the corporate ladder quickly\, but he committed myself to it. \nWith persistent focus on growth and valuing others\, he received a call one day that changed my life forever – a call from leadership expert John C. Maxwell to grow his Leadership Certification Program… \nLearn more and join this Accelerator Group Today!
URL:https://muniserv.ca/event/levelling-up-accelerator-group-head-to-heart-leadership
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/LevellingUp.png
END:VEVENT
END:VCALENDAR