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X-WR-CALDESC:Events for MuniSERV
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191106T130000
DTEND;TZID=America/Toronto:20191106T140000
DTSTAMP:20260404T070946
CREATED:20191021T190503Z
LAST-MODIFIED:20191021T190503Z
UID:22730-1573045200-1573048800@muniserv.ca
SUMMARY:Applications to Improve Municipal Budgeting
DESCRIPTION:Public Sector Digest – APPLICATIONS TO IMPROVE MUNICIPAL BUDGETING \n2 PART SERIES | NEXT SESSION DATES\nNOV. 6TH AND 12TH – 1PM – 2PM ET \nIn this PSD webinar series\, attendees will learn how our FMW Web applications assist municipalities with financial planning and budgeting. The first webinar in the series will showcase FMW Web Operating Plan\, FMW Web Salary Plan\, and FMW Web Reporting. The session will include an overview of all three modules. The second session in the webinar series will present FMW Web Capital Plan and Fund Manager. \nSession 1: Operating Plan\, Salary Plan\, and Reporting \nSession 2: Capital Plan and Fund Manager \nRegister here \n 
URL:https://muniserv.ca/event/applications-to-improve-municipal-budgeting
CATEGORIES:Webinars
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20191107
DTEND;VALUE=DATE:20200101
DTSTAMP:20260404T070946
CREATED:20191107T203227Z
LAST-MODIFIED:20191108T133100Z
UID:22941-1573084800-1577836799@muniserv.ca
SUMMARY:C12 Driver Training
DESCRIPTION:Welcome to driver training for waste management systems\, EPA Regulation 347 C-12 Driver Training Certification program.\nThis online course includes references to the Land Disposal Restrictions\, better known as the LDR \nIt also encompasses the Transportation of Dangerous Goods Act or the TDGA \nBy the end of this course you will have a better understanding of Regulation 347 and how it applies to you\, the operator  or driver of the vehicle\, in relation to the waste you are hauling and the regulations surrounding those duties. \nClick here for more information and course description.  Since it’s delivered digitally\, it can be started at any time.  The date listed is simply the date of posting. \nRegister Here! \nPresented by MySDS Inc.   \nContact: info@mysds.ca | 1-855-282-4537 | 1-705-665-3719 \n  \n 
URL:https://muniserv.ca/event/c12-driver-training
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/MySDS-spill-pic.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191108T140000
DTEND;TZID=America/Toronto:20191108T150000
DTSTAMP:20260404T070946
CREATED:20191024T103723Z
LAST-MODIFIED:20191024T103723Z
UID:22759-1573221600-1573225200@muniserv.ca
SUMMARY:Free Live Webinar - Understanding the World of Change
DESCRIPTION:Understanding the World of Change – free live webinar \nFriday\, Nov 8\, 2019 – 12pm Mountain / 2pm Eastern \n\nChange Happens! \n\n\n\nBut leading change well is an expert skill that few have mastered.\nExplore what inspiring leadership looks like in today’s complex and rapidly changing world.\n\n\n  \nPresented by Kerry Woodcock\, Change Leadership Coach \nRegister Here \nLinkedIn / Facebook
URL:https://muniserv.ca/event/free-live-webinar-understanding-the-world-of-change
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/KerryW_UnderstandChange_nobutton.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191113T090000
DTEND;TZID=America/Toronto:20191115T163000
DTSTAMP:20260404T070946
CREATED:20191008T132752Z
LAST-MODIFIED:20191008T132752Z
UID:22473-1573635600-1573835400@muniserv.ca
SUMMARY:3-Day Public Sector Certified Client Service Specialist (CCSS©) Designation Bootcamp
DESCRIPTION:3-Day Public Sector Certified Client Service Specialist (CCSS©) Designation Bootcamp \nNovember 13 – 15\, 2019 – 9:00AM – 4:30PM \nThe Certified Client Service Specialist (CCSS©) program offers participants the tools\, techniques\, and effective customer service skills required in today’s demanding work environment. This program is designed with extensive research and insight from the public sector and has been delivered to numerous municipalities and government agencies with exceptional results. \nOur world class certified facilitators with their engaging delivery style and relevant up to date content have delivered to hundreds of participants globally. \nOur programs are certified and accredited by CCPC Global to ensure quality\, content\, and engaging delivery. \nCompletion of our certification process confers the right to use the title Certified Client Service Specialist and the right to use the initials CCSS© after one’s name. \nThis 3-course program offers the right blend of knowledge and skills to become an expert in all aspects of customer service delivery – everything from professionalism to customer service\, to sales\, handling difficult customers\, and more. Upon completion of the program\, you will be able to build a solid foundation for your career and gain and industry specific credential that is recognized by major organizations. \nAvailable to be delivered and customized on-site. Call CSPN for additional details. \nAccredited Courses Required \n1-Day Delivering Responsive Customer Service \nThis program is ideal for anyone who deals with customers and wants to provide a more customized or personalized experience for them. This training will provide you with the skills to not only handle a customer’s immediate requests\, but also provide information and recommendations to build the customer’s relationships through providing valuable conversations. \n1-Day Managing Difficult Clients and Situations \nThis program is ideal for anyone who deals with difficult clients in various challenging situations and wishes to remain in control. The program will lay out strategies for turning negative situations into opportunities for building lifelong relationships. \n1-Day Conflict Resolution \nHave you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts that are ignored or resolved badly don’t go away – they cause people to feel resentful and to avoid each other. The effects on an organization are a loss of productivity\, absenteeism and high turnover. \nTo Register\, please click here \n 
URL:https://muniserv.ca/event/3-day-public-sector-certified-client-service-specialist-ccss-designation-bootcamp
CATEGORIES:Training Sessions
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/CCSS-Bootcamp.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191113T210000
DTEND;TZID=America/Toronto:20191113T220000
DTSTAMP:20260404T070946
CREATED:20191111T142634Z
LAST-MODIFIED:20191111T142634Z
UID:22995-1573678800-1573682400@muniserv.ca
SUMMARY:Free Webinar - How to Overcome Conflict with Project Stakeholders
DESCRIPTION:Wednesday\, Nov 13 @ 7pm Mountain / 9pm Eastern \nLearn More and Register Here 
URL:https://muniserv.ca/event/free-webinar-how-to-overcome-conflict-with-project-stakeholders-2
CATEGORIES:Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191115T130000
DTEND;TZID=America/Toronto:20191115T132000
DTSTAMP:20260404T070946
CREATED:20191021T192732Z
LAST-MODIFIED:20191021T192732Z
UID:22733-1573822800-1573824000@muniserv.ca
SUMMARY:Grant Funding Opportunities for Canadian Municipalities
DESCRIPTION:Public Sector Digest presents: Grant Funding Opportunities for Canadian Municipalities \nThe PSD Research team will provide an overview of grant funding opportunities for Canadian municipalities on a monthly basis. \nEach month we will highlight any grants with an approaching deadline and/or ongoing grant programs. \nPlease join us to find out about grant opportunities for your municipality! \nOne week before each monthly grant funding webinar\, the PSD policy team will update registrants on which grant applications will be covered that month. \nUPCOMING SESSIONS  \nOctober 17\, 2019 or November 15\, 2019 \n*NOTE* Each session date is available at 10:00am to 10:20am ET or at 1:00pm – 1:20pm ET \nRegister Here
URL:https://muniserv.ca/event/grant-funding-opportunities-for-canadian-municipalities
CATEGORIES:Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191119T140000
DTEND;TZID=America/Toronto:20191119T150000
DTSTAMP:20260404T070946
CREATED:20191111T142211Z
LAST-MODIFIED:20191111T142211Z
UID:22992-1574172000-1574175600@muniserv.ca
SUMMARY:Free Live Webinar - Leadership and the Art of Listening
DESCRIPTION:What you will learn in this webinar: \n\nDiscover how we listen and why\nPrevent mistakes by honing your listening skills\nGet a checklist of how to listen deeply\n\nTuesday\, Nov 19 @ 12pm Mountain / 2pm Eastern \nLearn More & Register Here  \nLinkedIn \nFacebook
URL:https://muniserv.ca/event/free-live-webinar-leadership-and-the-art-of-listening
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/Leadership-webinar-graphic.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191121T090000
DTEND;TZID=America/Toronto:20191121T120000
DTSTAMP:20260404T070946
CREATED:20191008T141151Z
LAST-MODIFIED:20191008T141151Z
UID:22475-1574326800-1574337600@muniserv.ca
SUMMARY:Personality Dimensions
DESCRIPTION:Personality Dimensions \nNovember 21\, 2019 – 9:00 AM-12:00 PM \nEveryone is different\, we come in all varieties. Understanding our own and others’ values\, strengths\, joys and stressors provides a great foundation for communication. Knowing the obvious—and not so obvious—ways we are different assures us that we are okay in our own uniqueness and that we aren’t alone in some of our habits. \nPersonality Dimensions® translates complex personality theory into everyday language. It creates a framework for understanding – not a pigeonhole. You will recognize temperament patterns that you are comfortable with and of the people that you know. But it is not about putting people into a box. Identifying differences and similarities through Personality Dimensions® doesn’t determine our behaviour – we make those choices. \nDrawing on the results of current validation studies that includes participants from across Canada and years of observation of interpersonal preferences demonstrated in learning sessions\, Personality Dimensions® fosters increased self-knowledge through a facilitated self-discovery model that will make a lasting positive impact. \nTo Register\, please click here  
URL:https://muniserv.ca/event/personality-dimensions-3
CATEGORIES:Training Sessions
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191127T120000
DTEND;TZID=America/Toronto:20191127T130000
DTSTAMP:20260404T070946
CREATED:20191119T123319Z
LAST-MODIFIED:20191119T123319Z
UID:23121-1574856000-1574859600@muniserv.ca
SUMMARY:Free Webinar - 90 Days to Exponential Business Growth
DESCRIPTION:Are you looking for ideas to grow your business? TMG (Tyrone Matheson Group) has a free webinar to help you.\n\nHere’s what you can expect: \n1. Why 1+1 should = 5 in your business. \n2. How to use our 3 Step non-linear\, non-conventional system to grow exponentially in a short period of time. \n3. Top 3 strategies that you can use TODAY to get exactly what you want (i.e. funding\, more growth\, more market share\, etc.) \n4. You’ll be invited to join our Pay as You Profit Virtual Private Client Group.  \nBy submitting your information to the webinar organizer\, you understand that they will use it to communicate with you regarding this event and their other services. \n\nTime \n\nNov 27\, 2019 12:00 PM in Eastern Time (US and Canada) \nRegister here \n 
URL:https://muniserv.ca/event/free-webinar-90-days-to-exponential-business-growth
CATEGORIES:Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20191127T130000
DTEND;TZID=America/Toronto:20191127T140000
DTSTAMP:20260404T070946
CREATED:20191021T185633Z
LAST-MODIFIED:20191021T185633Z
UID:22718-1574859600-1574863200@muniserv.ca
SUMMARY:Uncovering New Revenue: Benefits of Horizontal Analysis of Financial Statements
DESCRIPTION:Public Sector Digest  Webinar – Uncovering New Revenue: Benefits of Horizontal Analysis of Financial Statements \nNovember 27\, 2019 at 1 PM ET \nLocal governments are tasked with the delivery of various services to residents and businesses. However\, each year\, governments are faced with difficult funding decisions as a result of tight budgets. In order to improve service delivery or address budget shortfalls\, many local governments look to revenue increasing measures\, such as tax or user rate changes. These decisions are rarely politically popular\, which can create increased pressure on government budgets.  \nIn this informative webinar\, PSD’s General Manager of Financial Consulting Matthew Hartney will demonstrate the following: \n\nHow municipalities and their budgets can benefit from horizontal analysis of their financial statements\, with a highlight on common places where additional funds may be found.\nA first-hand example of how a government’s financial trend analysis offered new budgeting insights.\nBest practices and mistakes to avoid in conducting a review\n\nRegister here
URL:https://muniserv.ca/event/uncovering-new-revenue-benefits-of-horizontal-analysis-of-financial-statements
CATEGORIES:Webinars
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