BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//MuniSERV - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://muniserv.ca
X-WR-CALDESC:Events for MuniSERV
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20200308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20201101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20210314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20211107T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20220313T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20221106T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210915
DTEND;VALUE=DATE:20210917
DTSTAMP:20260613T103028
CREATED:20210728T114011Z
LAST-MODIFIED:20210728T114011Z
UID:32627-1631664000-1631836799@muniserv.ca
SUMMARY:Citizen Service Summit
DESCRIPTION:Event name: Customer Service Professionals Network – Citizen Service Summit \nCost: Complimentary until August 15\, 2021 \nRegister Here  \nDescription:  \nJoin public sector leaders from all over Canada to learn new strategies to digitize\, personalize\, and automate citizen service. \nThis innovative 2-day virtual summit will be held on September 15 & 16\, 2021 and will consist of sessions designed to share future-forward trends and tactical steps organizations of all sizes can take post-pandemic. \nSneak peak of speakers below. More to be announced shortly. \n\nAndrew Enns\, Executive VP\, Leger Winnipeg: Measuring Community Perceptions\nDr. Gillian Mandich\, Happiness Researcher: How to Build More Positive & Resilient Teams\nCorey Atkinson\, VP of L&D\, CSPN: Inspiring Change Through Training\nNitin Badjatia\, Head\, Product Strategy – Customer Service Management\, ServiceNow: Using Knowledge Management to Increase Employee Retention\nKenny Johnston\, President\, Bill Gosling Outsourcing: Optimizing Your Service Centre\nDavid Singh\, Partner\, CSPN: Mastering Change Management Amidst the Post-Pandemic Chaos\n\nSpecial thank you to our sponsors: \n\nServiceNow\nBill Gosling Outsourcing\nLeger Canada\n\nFor more information\, please visit our website here.
URL:https://muniserv.ca/event/citizen-service-summit
CATEGORIES:e-Summit
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/2021-Citizen-Service-Summit-Sponsorship-002.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210921T163000
DTEND;TZID=America/Toronto:20210921T180000
DTSTAMP:20260613T103028
CREATED:20210907T140448Z
LAST-MODIFIED:20210907T140448Z
UID:32735-1632241800-1632247200@muniserv.ca
SUMMARY:Emergency Response Planning vs. the New Norm
DESCRIPTION:Supply Chain Canada – Ontario Institute and the Ontario Public Buyers Association \nHAVE YOU REGISTERED YET – Join us for our quarterly public sector live chat with Ontario Public Buyers Association. Register here -> https://lnkd.in/gPhnpfnU\nChris Penny\, CEO of Kinetic GPO\, Tammy Rimes\, MPA of National Cooperative Procurement Partners\, Sharon Walker – Manager\, Emergency Planning at City of Vaughan\, FARHEEN IMTIAZ – Manager\, Corporate Logistics at Region of Peel will discuss Emergency response planning versus creating the “new norm”.\nmuniSERV.ca\n#publicsectorcanada #publicsectorprocurement #emergencymanagement
URL:https://muniserv.ca/event/emergency-response-planning-vs-the-new-norm
ATTACH;FMTTYPE=image/jpeg:https://muniserv.ca/wp-content/uploads/1631022547813.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20210929T113000
DTEND;TZID=America/Toronto:20210929T123000
DTSTAMP:20260613T103028
CREATED:20210518T123414Z
LAST-MODIFIED:20210701T121522Z
UID:31921-1632915000-1632918600@muniserv.ca
SUMMARY:Free Webinar - RFx Academy -  Module 1 Review of Competitive Procurement Vehicles
DESCRIPTION:Free Webinar – RFx Academy –  Module 1 Review of Competitive Procurement Vehicles \nWEDNESDAY\, SEPTEMBER 29 11:30 EST \nThere are many different types of procurement tools\, RFx documents\, used to solicit bids. We’ll review RFQ\, RFP\, RFT\, NRFP\, RFSO\, RFPQ and what each is used for. \nWhat You’ll Learn: \n\nThe RFx vehicles commonly used in competitive procurement\, how they are different\, and what they’re typically used for.\n\nRegister Here.
URL:https://muniserv.ca/event/rfx-academy-module-1-review-of-competitive-procurement-vehicles
CATEGORIES:Training Sessions,Webinars
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/LXM-Sept-29.png
END:VEVENT
END:VCALENDAR