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DTSTART;TZID=America/Toronto:20240605T093000
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DTSTAMP:20260613T224318
CREATED:20240223T185345Z
LAST-MODIFIED:20240223T185450Z
UID:36110-1717579800-1717612200@muniserv.ca
SUMMARY:23rd Annual CSPN Customer Experience Conference
DESCRIPTION:CSPN is thrilled to announce the revival of its CX Conference\, a full-day\, in-person event designed to delve into the ever-evolving realm of Customer Experience. Join us as leading brands and industry experts lead discussions on the intersection of emerging CX technologies\, shifting employee expectations\, and evolving customer demands! Immerse yourself in a day of enlightening conversations\, interactive sessions\, and invaluable networking opportunities tailored to revolutionize your CX strategies. Don’t miss this chance to explore the future of CX alongside peers and thought leaders. \nEvent details\nDate: Wednesday\, June 5th\, 2024\nTime: 9:30am-6:30pm\nLocation: The Bram and Bluma Appel Salon at Toronto Reference Library (789 Yonge St\, Toronto ON)\nWhat’s included: Breakfast\, lunch\, cocktail hour\, speaker sessions\, networking activities\, prize entry\, and much more!\n  \nUnmissable Session Topics:\n\n AI and Tech in CX: Discover cutting-edge AI innovations reshaping the customer experience landscape. \n Empowering Employees for Customer Success: Ignite passion and drive among your team for superior customer satisfaction. \n Leading the CX Revolution: Gain invaluable leadership insights from industry pioneers. \n️ Redefining Customer Service: Elevate your service standards with innovative approaches and best practices. \n Personal and Professional Advancement: Propel your career forward with expert guidance on growth and development strategies. \n Sustainable CX Strategies: Delve into eco-conscious practices revolutionizing the future of customer experience.\n Unlocking Success: Harnessing the Power of CX Benchmarks\, KPIs\, and OKRs. \n\n  \nTake advantage of our special offers\n  \nEarly Bird Tickets: Take advantage of discounted rates by purchasing Early Bird tickets. Secure your spot before we sell out! Purchase your pass through Eventbrite here or directly from CSPN via invoice by clicking the button below!\n  \nGroup Discounts and Members-Only Offers: Interested in group discounts or members-only offers? Email us at info@mycspn.com for more details. \n  \nFor more information and ticke4t sales\, please contact us; 905-477-5544 or info@myCSPN.com\, or visit https://mycspn.com/conference/. \n 
URL:https://muniserv.ca/event/23rd-annual-cspn-customer-experience-conference
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://muniserv.ca/wp-content/uploads/cspn-logo-for-web-1-e1695222901454.png
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DTSTART;TZID=America/Toronto:20240620T100000
DTEND;TZID=America/Toronto:20240620T154500
DTSTAMP:20260613T224318
CREATED:20240612T173838Z
LAST-MODIFIED:20240612T173838Z
UID:36366-1718877600-1718898300@muniserv.ca
SUMMARY:Public Sector Procurement and Supply Chain Conference
DESCRIPTION:A one-day virtual symposium presented by the National Institute of Supply Chain Leaders (NISCL)\, the Public Sector Procurement & Supply Chain Conference features speakers including Federal leaders\, Municipality CPOs\, and industry experts. This one-day symposium has had an attendance of 350+ Public Sector professionals in the past. Procurement is evolving from being a back-office\, administrative support and compliance focused function to a more “front-office” strategic business enabler role. Join us for diverse perspectives and compelling dialogues. \n  \nSpeakers include:\n\nDavid Ho\, Chief Procurement Officer and EVP\, Program Strategy & Management\, Infrastructure Ontario\nAlexander Ralph\, Chief Procurement Officer and Director of Supply Chain\, City of Vancouver\nGenevieve Sharkey\, Chief Procurement Officer\, City of Toronto\nSohrab Sohrabi\, Chief Procurement Officer\, City of Edmonton\nKaren Owen\, SVP\, Strategy & Partnerships\, OECM (Moderator)\nSunita Chander\, Chief of Strategy\, Programs and Partnerships\, Supply Ontario\nJames Lin\, Vice President\, Enterprise Procurement\, OLG (Fireside Chat Host)\nRyan Androsoff\, CEO and Founder\, Think Digital\nPaul Emanuelli\, General Counsel and Managing Director\, Procurement Office\n\n  \nWhy Attend?\n\nExclusive Insights: Gain knowledge from key speakers including CPOs from major cities like Toronto\, Vancouver\, and Edmonton.\nCutting-Edge Topics: Dive into discussions on digital transformation\, AI in procurement\, sustainability\, and risk management.\nNetworking Opportunities: Connect with over 350 public sector professionals and engage in meaningful dialogues that drive innovation and collaboration.\nStrategic Growth: Learn about the centralization of public procurement and the benefits of a streamlined\, efficient procurement process.\nPractical Solutions: Discover strategies to enhance transparency\, agility\, and trust within your procurement processes.\n\n  \nConnect with Attendees from\n\n\n\n\n\nCity of Mississauga\nCity of Oshawa\nRegional Municipality of Durham\nTown of Midland\nCity of Vaughan\n\n\n\n\nMunicipality of Red Lake\nTown of Innisfil\nCity of London\nCity of Guelph\nTown of Oakville\n\n\n\n\n\nPricing\nIndividual Pricing\nMembers: $175 + Applicable Tax.\nInsiders: $195 + Applicable Tax\nNon-member: $225 + Applicable Tax \nUse Code MUNIX to get NISCL Member Price for all muniSERV Members. \nGroup Pricing\nJoin as a Team of 4 or more: $125 pp + Applicable Tax per installment\nTo know more about this offer\, please contact Gagan Dhaliwal at gdhaliwal@niscl.ca or (416) 977-7566 x2145 \nNo cost for people employed by a Corporate Subscription Partner. \n\n\n\n\n \nFor registration enquiries contact Gagan Dhaliwal\, gdhaliwal@niscl.ca\, (416) 977-7566 x2149 \n\n\n\n\nDon’t miss this opportunity to enhance your procurement strategies and connect with industry leaders. Use the code MUNIX to get special NISCL member pricing exclusively for muniSERV members. \nWe look forward to seeing you at the conference!
URL:https://muniserv.ca/event/public-sector-procurement-and-supply-chain-conference
LOCATION:Virtual – Zoom
CATEGORIES:Conferences,e-Summit,Webinars
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ORGANIZER;CN="NISCL":MAILTO:info@niscl.ca
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