John Whelton
Member since 2019
We provide Lean training programs and improvement consultancy support, specifically designed for municipalities, empowering staff at all levels to apply Lean methodologies with immediate effect.
Provided by the consultant and not verified by muniSERV.
Expect Tangible Results - Our Municipality clients are achieving real, sustainable results: $23,800 in savings by removing non value added activities, 52 HOURS saved by improving hiring process inefficiencies, 378 HOURS increased capacity of Financial Analysts. Find out more: https://leadingedgeassociates.com/industries/local-government/
Provided by the consultant and not verified by muniSERV.
Working with the Leading Edge team we have been able to build awareness and understanding of continuous improvement (CI) within the organization, develop capacity internally for staff to be able to lead CI projects, and outline a strategy for continuous improvement.
Callie had many tools which were easy to understand. She could easily tailor her message to front line staff, as well as provide our senior leadership with an overview of the process. We were able to implement several changes which have had a measurable impact on our customers.
After several calls with the great staff from Leading Edge, we were able to take our first steps towards “Lean”! 25 executive & management leaders participated in a full day Lean for Senior Management program. We're excited to spread the concept of Lean across the municipality.
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