Administrative Penalty System Clerk

Mississauga

Posted today|No closing date listed

About this job

Administrative Penalty System Clerk supporting the Supervisor of APS, handling ticket administration including document review, payment processing, disclosure requests, and customer service at a municipal window in Mississauga.

Key Responsibilities

Review forms and supporting documents for completeness; verify client understanding of APS process and by-laws
Schedule screenings, hearings, and extension applications; scan and file documents into Gtechna and CityAdmin
Collect and process payments for APS tickets; reconcile payments and accounts daily
Process disclosure requests in timely manner per APS guidelines
Handle difficult customer interactions professionally; escalate complaints to supervisor as needed

Qualifications

Post-secondary degree or diploma in related field (asset)
Strong time management skills; ability to manage customer service window, scheduling, phone and email inquiries
Knowledge of APS by-laws (asset)
Familiarity with Outlook, SharePoint, and Excel
Ability to manage difficult customer interactions and explain dispute processes calmly; understanding of POA court vs. APS proceedings

At a glance

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Location: 950 Burnhamthorpe Rd W, Mississauga, Ontario (onsite)

Closing Date: October 12, 2026

Position Type: Permanent, 1 opening

Non-Union

Summarized from the official posting. See the full posting below or apply for complete details.

Job details

Salary

Experience Level

Entry level

Municipality

Mississauga

Province

Ontario

Interested in this job?

Create a free account to see how to apply.

Posting

Posted

October 7, 2026

Still listed

Confirmed on the employer's site October 7, 2026

Deadline

No closing date listed

Browse Similar

More Legislative Services jobs

Browse Legislative Services

Sign in to unlock muniSERV Insights

AI-generated guidance: a typical day, application tips, and qualifications for this job.