Aquatic Supervisor

At a glance

• Location: Richmond Hill, Ontario
• Reports to: Aquatic Coordinator
• Evening and weekend work required
• Continuous exposure to pool environment, chemicals, and temperature fluctuations
• Occasionally contacted outside work hours to support part-time staff
• Moderate physical effort required; must be physically fit to maintain technical certifications

Full posting

Posted: Nov 6, 2026 Apply now » Reporting to the Aquatic Coordinator, the Aquatic Supervisor will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under the direction of the Coordinator, you will provide supervision, and coordinate daily operation of the pool. You will ensure that quality programming is delivered to patrons in a safe manner. • Provide supervision to programs to ensure they meet quality and safety standards set out by the City and the Lifesaving Society • Respond to problems and issues such as medical emergencies, power outages, and pool accidents • Ensure a high level of customer service to patrons to promote repeat participation • Conduct orientations and facility training sessions that ensure effective swim instruction and safety • Work with staff to increase performance and ensure they have current certifications • Manage inventory and functionality of pool safety equipment, materials, uniforms, and supplies • Assist the Aquatic Coordinator with program development to meet the needs of the community • Assist as needed with the customer registration process, monitoring waitlists and make recommendations • Support program planning of future sessions, assist with benchmarking and comparisons • National Lifeguard, LSS Instructor, Bronze Examiner and Aquatic Supervisor required • Diploma in Recreation Leadership and advanced aquatic leadership certifications such as LSS Swim & Lifesaving Instructor Trainer, NL Instructor/Examiner, LSS Standard First Aid Instructor/Examiner, Examiner Mentor an asset • Well organized, independent and highlymotivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff • You also have demonstrated experience in coaching, team building and supervising and developing staff to achieve high levels of performance • Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word • Manages organizational change through strong leadership and communication skills • Demonstrates and encourages excellent listening skills and different points of view • Ensures that objectives and accountabilities are clearly communicated within the department • Moderate physical effort required. Must be physically fit in order to maintain required technical certifications • Evening and weekend work and continuous exposure to the pool environment, pool chemicals and extreme temperature fluctuations • Occasionally is contacted outside work hours to support part-time staff on site • Demonstrate the City’s corporate values of care, collaboration, courage and service Attention Internal Candidates:All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page. We thank all candidates for their interest, however, only those under consideration will be contacted. The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation. Apply now » Reporting to the Aquatic Coordinator, the Aquatic Supervisor will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under the direction of the Coordinator, you will provide supervision, and coordinate daily operation of the pool. You will ensure that quality programming is delivered to patrons in a safe manner. • Provide supervision to programs to ensure they meet quality and safety standards set out by the City and the Lifesaving Society • Respond to problems and issues such as medical emergencies, power outages, and pool accidents • Ensure a high level of customer service to patrons to promote repeat participation • Conduct orientations and facility training sessions that ensure effective swim instruction and safety • Work with staff to increase performance and ensure they have current certifications • Manage inventory and functionality of pool safety equipment, materials, uniforms, and supplies • Assist the Aquatic Coordinator with program development to meet the needs of the community • Assist as needed with the customer registration process, monitoring waitlists and make recommendations • Support program planning of future sessions, assist with benchmarking and comparisons • National Lifeguard, LSS Instructor, Bronze Examiner and Aquatic Supervisor required • Diploma in Recreation Leadership and advanced aquatic leadership certifications such as LSS Swim & Lifesaving Instructor Trainer, NL Instructor/Examiner, LSS Standard First Aid Instructor/Examiner, Examiner Mentor an asset • Well organized, independent and highlymotivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff • You also have demonstrated experience in coaching, team building and supervising and developing staff to achieve high levels of performance • Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word • Manages organizational change through strong leadership and communication skills • Demonstrates and encourages excellent listening skills and different points of view • Ensures that objectives and accountabilities are clearly communicated within the department • Moderate physical effort required. Must be physically fit in order to maintain required technical certifications • Evening and weekend work and continuous exposure to the pool environment, pool chemicals and extreme temperature fluctuations • Occasionally is contacted outside work hours to support part-time staff on site • Demonstrate the City’s corporate values of care, collaboration, courage and service Attention Internal Candidates:All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page. We thank all candidates for their interest, however, only those under consideration will be contacted. The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation. Reporting to the Aquatic Coordinator, the Aquatic Supervisor will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under the direction of the Coordinator, you will provide supervision, and coordinate daily operation of the pool. You will ensure that quality programming is delivered to patrons in a safe manner. • Provide supervision to programs to ensure they meet quality and safety standards set out by the City and the Lifesaving Society • Respond to problems and issues such as medical emergencies, power outages, and pool accidents • Ensure a high level of customer service to patrons to promote repeat participation • Conduct orientations and facility training sessions that ensure effective swim instruction and safety • Work with staff to increase performance and ensure they have current certifications • Manage inventory and functionality of pool safety equipment, materials, uniforms, and supplies • Assist the Aquatic Coordinator with program development to meet the needs of the community • Assist as needed with the customer registration process, monitoring waitlists and make recommendations • Support program planning of future sessions, assist with benchmarking and comparisons • National Lifeguard, LSS Instructor, Bronze Examiner and Aquatic Supervisor required • Diploma in Recreation Leadership and advanced aquatic leadership certifications such as LSS Swim & Lifesaving Instructor Trainer, NL Instructor/Examiner, LSS Standard First Aid Instructor/Examiner, Examiner Mentor an asset • Well organized, independent and highlymotivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff • You also have demonstrated experience in coaching, team building and supervising and developing staff to achieve high levels of performance • Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word • Manages organizational change through strong leadership and communication skills • Demonstrates and encourages excellent listening skills and different points of view • Ensures that objectives and accountabilities are clearly communicated within the department • Moderate physical effort required. Must be physically fit in order to maintain required technical certifications • Evening and weekend work and continuous exposure to the pool environment, pool chemicals and extreme temperature fluctuations • Occasionally is contacted outside work hours to support part-time staff on site • Demonstrate the City’s corporate values of care, collaboration, courage and service Attention Internal Candidates:All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page. We thank all candidates for their interest, however, only those under consideration will be contacted. The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.