The Licensing Clerk administers the City's business and animal licensing programs, processes applications and renewals, investigates compliance concerns, and provides customer service to applicants, license holders, and the public. Reporting to the Manager of By-law Policy and Adjudications, the role ensures licensing requirements are met and refers enforcement matters to appropriate staff.
Key Responsibilities
Receive, review, process, and issue business licence applications, renewals, and amendments
Administer pet licensing programs including application review, licence issuance, and record maintenance
Provide front-line customer service and technical guidance on licensing requirements and by-laws
Conduct administrative investigations into licensing concerns, complaints, and application irregularities
Coordinate inspections, liaise with By-law and Enforcement staff, and refer enforcement matters
Qualifications
Minimum high school diploma plus courses in Municipal Administration, Municipal Governance, or related field
Minimum one year progressively responsible experience in municipal licensing, regulatory administration, or related field
Strong knowledge of municipal business licensing processes and related legislation
Excellent customer service, written and verbal communication abilities
Proficiency with licensing software, databases, Microsoft Office Suite, and electronic document management systems
At a glance
Job Grade: SEA35 Grade 03
Position Type: Permanent Full Time
Employee Group: SEA
Posting Date: October 13, 2026
Application Deadline: October 27, 2026
Summarized from the official posting. See the full posting below or apply for complete details.