Communications Officer Trainee- Emergency Medical Dispatcher
Ottawa
Posted today|No closing date listed
About this job
Trainee Communications Officer for the Ottawa Paramedic Service Emergency Medical Dispatcher program, responsible for receiving and assessing emergency medical calls, providing pre-arrival instructions, and dispatching paramedics and ambulances across Eastern Ontario under direct supervision.
Key Responsibilities
Receive and assess calls for medical assistance
Provide medical pre-arrival instructions to callers
Deploy emergency vehicles and paramedics to maximize coverage and efficiency
Assign appropriate ambulance/resources (air ambulance, bike team, marine and tactical teams) to emergency locations
Provide ambulance crews with pertinent emergency information
Qualifications
One year of post-secondary education in Emergency Communications, Public Safety or Health Care
Minimum 4 years customer service experience (face-to-face or telephone)
Current Standard First Aid, CPR and/or AED certificates
Emergency Medical Dispatcher (EMD) Certification course desirable
Current Emergency Medical Responder (EMR) certificate desirable
At a glance
Full-time Temporary, up to 18 months
42 hours per week
Location: 2475 Don Reid Drive, Ottawa
CUPE 503 - In/Out/Dispatchers
Application closes: 31 March 2027
Summarized from the official posting. See the full posting below or apply for complete details.