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Customer Service Administrator (Building Standards)

Saskatoon, City of

Posted 1 day ago|Deadline: October 23, 2026

About this job

Permanent full-time Customer Service Administrator position in Building Standards division that processes municipal service applications and responds to customer inquiries in-person, by phone, online, and in writing.

Key Responsibilities

  • Receives and processes applications for municipal services from customers via multiple channels
  • Responds to written, telephone, and in-person enquiries regarding programs, records, fees, billing, and payments
  • Processes permit applications, collects fees, and issues documents in accordance with policies
  • Responds to customer enquiries and complaints regarding permits, service issues, and regulatory matters
  • Assists with training of new staff as required

Qualifications

  • Graduation from business college or one-year post-secondary business-related program
  • Typing speed of 45+ words per minute
  • Four years of progressively responsible customer service experience involving direct resolution of complex external customer concerns
  • Knowledge of office principles, procedures, and systems
  • Ability to communicate effectively orally and in writing and work independently to solve problems

At a glance

Location: Saskatoon, SK
Permanent full-time position
36.67 hours per week
Closing date: October 23, 2026
CUPE 59 union position

Summarized from the official posting. See the full posting below or apply for complete details.

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Job details

Salary
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Experience Level
Entry level
Application Deadline
October 23, 2026
Municipality
Saskatoon, City of
Province
Saskatchewan

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Posting

Posted
October 16, 2026
Still listed
Confirmed on the employer's site October 18, 2026
Deadline
October 23, 2026

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