Full-time temporary Employee Service Centre Representative role providing payroll, pension, and benefits support to City of Ottawa and Ottawa Police Services employees. Serves as first point of contact for staff inquiries and administers employee transactions including pay, benefits, and pension adjustments.
Key Responsibilities
Provide front-line support for payroll, pension, benefits and ESS/MSS calls
Administer employee movement transactions including position, pay, benefits and pension adjustments
Maintain integrity of data in OMERS Pension Plan and insurance carrier secure sites
Update and audit payroll, pension and benefits master data in SAP
Provide user support, training, troubleshooting and process development
Qualifications
Completion of 2-year community college diploma in Business or related field
Minimum 3 years related experience in Payroll and/or HR functional areas with front-end client service emphasis
Intermediate knowledge of SAP
Working knowledge of Payroll and HR policies, processes and procedures
Knowledge of Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB legislation
At a glance
3 Full-Time Temporary Positions
35 hours per week
Non Union/Non MPE/Supervisory & Administrative Support
Location: 100 Constellation, Nepean
Application Close: 15 October 2026
Summarized from the official posting. See the full posting below or apply for complete details.