Operations Assistant (Transportation)
Waterloo
Posted today|Deadline: November 2, 2026
About this job
Full-time Operations Assistant providing dispatch services, administrative support, and front-desk customer service for the Transportation Operations division at the Regional Operations Centre in Cambridge.
Key Responsibilities
- Perform telephone, front counter, and email reception; create entries in customer service systems and process incoming requests
- Serve as dispatcher for Transportation Operations; receive and relay messages with field staff and external contacts
- Coordinate Ontario One Call utility locate system requests and verify underground plant details via GIS
- Process sign requests through electronic dashboard and input orders into Hansen system
- Maintain vehicle maintenance, inspection, first aid kit records, and administrative documentation for the division
Qualifications
- Grade 12 education plus 3 years of related administrative experience
- Working knowledge of two-way radio systems and dispatch set-ups
- Time management and problem-solving skills to organize, prioritize, and manage multiple tasks
- Communication skills to interact with Regional staff, external agencies, and public
- Computer skills including MS Office, MS Access, Hansen, Lagan Virtual Queue, and GIS software
At a glance
- Location: 100 Maple Grove Rd, Cambridge, ON
- Full-time, 35 hours per week
- Monday-Friday, 7:00am-3:00pm on-site
- Union: CUPE 1883 Grade 005
- 1 position available
Summarized from the official posting. See the full posting below or apply for complete details.
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Salary
Experience Level
Entry level
Application Deadline
November 2, 2026
Municipality
Waterloo
Province
Ontario
Interested in this job?
Posting
Posted
October 27, 2026
Still listed
Confirmed on the employer's site October 27, 2026
Deadline
November 2, 2026
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