Part-time supervisor role in guest services at cultural and heritage facilities. Responsibilities include supervising daily box office activities, maintaining theatre policies, managing customer service, and providing cash management support.
Key Responsibilities
Supervise day-to-day activities in guest services
Ensure theatre policies and procedures are maintained
Monitor, train and provide guidance to Customer Service Attendants
Provide support in cash management and clerical/administrative duties
Act as first contact for problem resolution with patrons, tenants, maintenance staff and building security
Qualifications
Completion of Grade 12
Minimum 1 year customer service experience by phone and in person in a cultural setting
Current Standard First Aid, CPR and/or AED certificates
AODA Customer Service/IASR Training
Demonstrated expertise with computers and corporate software applications
At a glance
Part-time, up to 24 hours per week
Various shifts: Days, Evenings, Weekends
Location: Various locations in Ottawa, ON
Application close: 06/06/2027
CUPE 503 PT - RC & Aquatics/CUPE 503 PT Rec
Summarized from the official posting. See the full posting below or apply for complete details.