Part-time casual Visitor Services Guide for the Tourism department, primarily based at YQR Airport and various city events. Role involves welcoming travelers, providing visitor services, selling promotional items, managing inquiries via phone/email, and representing Regina as a tourism ambassador.
Key Responsibilities
Provide in-person visitor services and sell promotional items at YQR airport, city locations, and events
Receive inbound calls and emails, record details, determine customer needs, and escalate queries
Respond to emails and social media queries within defined timelines
Set up and manage tourism booths at various city events, distribute informational materials and guides
Perform cash management functions including revenue collection, record-keeping, and balancing
Qualifications
On-the-job customer service experience
Exceptional customer service and communication skills in-person, by phone, and via email
Strong organizational and time management skills
Ability to work independently with strong judgement
Proficiency with office productivity software, internet browsers, and enterprise software
At a glance
Location: Regina, Saskatchewan
Part-time, casual for up to 1 year
Approximately 20-30 hours per week, Wednesday through Sunday plus adhoc shifts
Closing date: October 15, 2026
Up to 2 openings
Summarized from the official posting. See the full posting below or apply for complete details.