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RFP 092926 - Unified Communications and Contact Center Solutions

Sourcewell

Posted 1 month ago|Closes: September 29, 2026 at 3:30 PM CT|Questions due: September 21, 2026 at 4:30 PM CT|1 views

About this RFP

Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions to result in a procurement solution for use by its Participating Entities. Sourcewell Participating Entities include thousands of governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies located in the United States and Canada. Sourcewell encourages the use of Small, Minority-owned, Women’s Business Enterprise, Veteran-owned Business Enterprise (S/M/WBE/VBE) suppliers both as prime and subcontractors and encourages the participation of these suppliers in the solicitation process. A full copy of the Request for Proposals can be found on the Sourcewell Procurement Portal [https://proportal.sourcewell-mn.gov]. Only proposals submitted through the Sourcewell Procurement Portal will be considered. Proposals are due no later than September 29, 2026, at 3:30 p.m. Central Time, and late proposals will not be considered.

Dates

Posted
August 11, 2026
Closing
September 29, 2026 at 3:30 PM CT
Questions Due
September 21, 2026 at 4:30 PM CT

What to Include in Your Response

Standard RFP Response Requirements

  1. 1
    Company Overview: Brief description of your firm, years in business, and relevant experience
  2. 2
    Team Qualifications: CVs or bios of key personnel assigned to this project
  3. 3
    Relevant Experience: 2 to 3 case studies of similar municipal projects completed
  4. 4
    Project Approach: Your methodology and approach to the specific requirements
  5. 5
    Project Timeline: Proposed schedule with key milestones
  6. 6
    Pricing & Fees: Detailed fee breakdown (hourly rates, fixed fee, or both)
  7. 7
    References: Minimum 3 municipal references with contact information
  8. 8
    Insurance & Certifications: Proof of required insurance and any relevant certifications
  9. 9
    Conflict of Interest Declaration: Statement confirming no conflicts exist
  10. 10
    Specific Requirements: Any specific requirements mentioned in the RFP description above

Requirements may vary. Always read the full RFP carefully.

RFP Details

Category
IT & Technology
Municipality
Sourcewell
Views
1

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