OpenRadius

OpenRadius

Multilingual AI voice and chat access for municipal information and services

Micky Multani, President

8254378070

https://openradius.ai

OpenRadius provides AI-powered voice and multilingual digital access solutions for municipalities, towns, counties, and public agencies. Our platform enables residents to obtain accurate municipal information through both voice and text, supporting phone-based and web-based interactions in multiple languages.

Residents can ask questions about city services, permits, bylaws, programs, schedules, and events using natural speech or text, improving accessibility for non-English speakers, seniors, and residents who prefer voice-based interaction. The system delivers consistent, up-to-date responses by securely integrating with existing municipal websites, documents, and public records.

OpenRadius reduces call center and front-desk workload by handling routine inquiries automatically while escalating complex requests to staff when needed. Municipal administrators gain visibility into resident inquiries through reporting and analytics, helping identify information gaps and improve service delivery.

The platform is designed for public-sector use with a focus on accessibility standards, multilingual equity, security, and compliance with municipal data governance and retention requirements. OpenRadius supports small towns and large municipalities seeking to expand voice access, improve language inclusion, and modernize resident services without increasing staffing.

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Ontario, Alberta and BC

Articles by OpenRadius:

Making Municipal Information Accessible for How People Communicate Today

Administration, Communications

Friday, January, 30th, 2026

Municipalities are under growing pressure to deliver services that are not only accurate, but easy to access. The challenge most cities face today is not a lack of information—it is that residents struggle to find what they need quickly and …