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Enhance your Customer Service with Emotional Intelligence What keeps you going back to your local grocery store? Gas station? Clothing store? It is not all about pricing and convenience. It’s much more than that. As an organization, you already understand … read more |
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Customer Journey Mapping is a vital, customer-centric, methodology that allows you to truly understand the customer experience from the customer POV, and uncover strategic opportunities to continually enhance their experiences with your organization. June 28, 2018 Session 1 – Morning … read more
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BeSpatial June Webinar Implementation of an Enterprise-wide Common Street Address Database Speakers: John Bacon, City of Hamilton & Marc Curtis, AGSI Please join on us on Thursday, June 28 from 1pm to 2pm for an online webinar. This is a complimentary … read more |
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Join Corey Atkinson for CSPN’s Webinar Series. Register early! Topic: The Emerging Leader Part 2 Cost: FREE Overview Companies across every industry are facing complex organizational challenges that require the rapid development of new leaders. Advancing from a technical track … read more |
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This course shows you how to address the needs of your readers and teaches you how to write letters, emails, and short reports that are clear, concise and persuasive. The skills learned will immediately improve your productivity that of your … read more |
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