Human Resources

3-Day Certified Client Services Specialist (CCSS©) Designation Bootcamp
The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more

Delivering Responsive Customer Service Public Workshop
A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who wishes to provide their valued customers with a premium … read more