Webinar – Implement a Digital Approach to Citizen Communication

Learn why taking a digital approach to citizen communication is a critical component to service delivery in Small and Medium Sized local governments. Explore the tools and techniques other similar-sized municipalities are using today.  Join us for an exclusive webinar designed … read more

Webinar: The Role of Technology in Citizen Record Requests

Citizen records requests are increasing year over year in both quantity and complexity. Join our October webinar to discover how tech solutions can ease the burden of managing your citizen request processes. Tune in on Wednesday October 25, 2023 at … read more

CSPN’s 7th Annual Women In Leadership Summit

Each year, Customer Service Professional’s Network (CSPN) hosts the Women-In-Leadership (WIL) Summit to celebrate the tenacious, impactful, and successful women working to advance their teams, organizations, and communities.    This year’s WIL Summit theme is Leadership Without Limits, and will feature skill-building … read more

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