Human Resources

Customer & Employee Experience – 23rd Annual Conference
The Inside-Out Future Talent to Deliver the Right Customer Experience Our 23rd Annual CSPN Customer & Employee Experience Conference will be held from May 13th – 14th, 2020 at the fabulous BMO Institute for Learning in the GTA. This exclusive … read more

Free Webinar – Inclusion and Understanding of Indigenous Peoples at Your Municipality
Inclusion and Understanding of Indigenous Peoples at Your Municipality Indigenous Peoples have cultures that are different than Canada’s mosaic of Non-Indigenous people. Understanding these cultural differences is very important to making Indigenous Peoples feel that your municipality is a welcoming, … read more