Webinar: Modern Citizen Engagement: Enhancing the Resident Journey

  Don't miss this opportunity to join us on June 28, 2023 at 12pm EST as Marcel LeBlanc, Manager of Information Technology from Riverview, NB, shares experiences and offers practical advice on how to elevate your municipality's effectiveness and citizen engagement. Gain … read more

Webinar: Can you outsource your FOI?

Join us! Wednesday, June 28, 2023 12:00 p.m.  1:00 p.m. PST Click HERE for more information and to register Did you know that you can get help with processing your FOI/ATIP requests? Join our FOI/ATIP Manager, Adrian Chalifour, for a free … read more

Webinar – Implement a Digital Approach to Citizen Communication

Learn why taking a digital approach to citizen communication is a critical component to service delivery in Small and Medium Sized local governments. Explore the tools and techniques other similar-sized municipalities are using today.  Join us for an exclusive webinar designed … read more

Webinar: The Role of Technology in Citizen Record Requests

Citizen records requests are increasing year over year in both quantity and complexity. Join our October webinar to discover how tech solutions can ease the burden of managing your citizen request processes. Tune in on Wednesday October 25, 2023 at … read more

CSPN’s 7th Annual Women In Leadership Summit

Each year, Customer Service Professional’s Network (CSPN) hosts the Women-In-Leadership (WIL) Summit to celebrate the tenacious, impactful, and successful women working to advance their teams, organizations, and communities.    This year’s WIL Summit theme is Leadership Without Limits, and will feature skill-building … read more

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