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The PSD Research team will provide an overview of grant funding opportunities for Canadian municipalities on a monthly basis. Each month we will highlight any grants with an approaching deadline and/or ongoing grant programs. Please join us to find out … read more |
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By January 1, 2021, all public sector organizations in Ontario must have 100% accessible web content, meeting the accessibility requirements of Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. In this webinar, we will guide you through what you need … read more |
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This is to invite you and your team to attend the Leadership Series: Sustainable Supply Chain on Feb 21, 2020 at Schulich School of Business, North York. The Sustainable Supply Chain seminar addresses key issues such as environmental well-being, fair-trade … read more |
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The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more
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This course qualifies as one prerequisite towards CCSS© designation Have you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts … read more
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Municipalities of Saskatchewan presents: Grant Writing 101: Putting Money in Your Community Applying for project grants can cost your municipality not only time but also money through staff time, and there's no guarantee your application will be accepted. Learn how … read more |
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This course qualifies as one prerequisite towards CCSS© designation A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who … read more
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Understanding & Managing People from Different Cultures You'll learn about: Different Levels of Culture Cross-Cultural "Do's" & "Don'ts" Date: February 26, 2020 at 1:30 PM Eastern Time (US and Canada) Join me on this Free Webinar with this link and Meeting … read more |
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This course qualifies as one prerequisite towards CCSS© designation Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program … read more |
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Understanding & Managing People from Different Cultures We'll discuss; Different Levels of Culture; Cross-Cultural "Do's" & "Don'ts"; T Teams; Management; Front-Line Employees; Recruiting; Inclusion; Tools Date: Feburary 28, 2020 at 1:30 PM Eastern Time (US and Canada) Join me at … read more |
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