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The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more
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This course qualifies as one prerequisite towards CCSS© designation Have you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts … read more
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Municipalities of Saskatchewan presents: Grant Writing 101: Putting Money in Your Community Applying for project grants can cost your municipality not only time but also money through staff time, and there's no guarantee your application will be accepted. Learn how … read more |
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This course qualifies as one prerequisite towards CCSS© designation A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who … read more
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Understanding & Managing People from Different Cultures You'll learn about: Different Levels of Culture Cross-Cultural "Do's" & "Don'ts" Date: February 26, 2020 at 1:30 PM Eastern Time (US and Canada) Join me on this Free Webinar with this link and Meeting … read more |
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This course qualifies as one prerequisite towards CCSS© designation Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program … read more |
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Understanding & Managing People from Different Cultures We'll discuss; Different Levels of Culture; Cross-Cultural "Do's" & "Don'ts"; T Teams; Management; Front-Line Employees; Recruiting; Inclusion; Tools Date: Feburary 28, 2020 at 1:30 PM Eastern Time (US and Canada) Join me at … read more |
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In today’s rapidly changing, highly competitive environment, the organizations that excel in their respective markets will be those whose people are most competent, passionate, and focused on delivering results. This workshop is a one-day interactive, skills-building experience, led by Jim … read more |
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Effective coaches have a profound impact on individuals, teams, and organizations. All known drivers of productivity can be increased through improved coaching. In The Extraordinary Coach Workshop, you will develop the essential coaching skills that are required to be a … read more |
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Municipalities of Saskatchewan presents: Waste Management:Utilizing Waste Incineration Hometowns across Saskatchewan are finding new solutions to the old problem of dealing with solid waste issues. On March 5 from 11:00 a.m. (CST) - 12:00 p.m.(EST) , learn about the Southwest … read more
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Supply Chain Canada, Ontario Institute and OPBA Jointly Host Their First Learning & Networking Event! Supply Chain Canada, Ontario Institute is pleased to announce a partnership with Ontario Public Buyers Association (OPBA) on four jointly hosted learning and networking events … read more |
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Collaborative Leadership Join us for our first Breakfast meeting, hosted and sponsored by Adidas. Myth busters Panel discussion Join us for a compelling program where we begin with a dual panel session. One side of tenured leaders and the other … read more |
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The PSD Research team will provide an overview of grant funding opportunities for Canadian municipalities on a monthly basis. Each month we will highlight any grants with an approaching deadline and/or ongoing grant programs. Please join us to find out … read more |
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The challenges we face today require us to step into our very best leadership as we navigate the uncharted waters ahead. This complimentary webinar will help you: Understand what's happening within you and your team during fear and uncertainty Learn … read more |
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Every touchpoint throughout the customer journey – whether B2C or B2B – matters. Effectively managing this journey is critical to success for both the customer and the service provider. Once onboard and using the service, customers need to feel that … read more |
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We hope you are keeping healthy and well. Like all of our clients, we are sure you and your team are burning through lots of energy to ensure everyones safe and healthy, and to adapt your business to the changing … read more
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Leaders Blitz Survival Kit To Remote Work March 30, 2020 6:00pm - 7:00 pm ET Registration Link: https://sagewisdom.levellingup.ca/leaders-blitz-survival-kit-to-remote-work-5-days-5-lessons/ Grow your career in a digital community with Jean Parker, Leadership Coach, CFO, Educator, BBA, BEd, ACC. Join this live interactive, convenient, … read more |
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Are you managing a team who is now working from home? Thursday, April 2nd, at 12:00 noon EST/10:00 Mountain First off, thank you for taking the need to flatten the curve seriously. Now let us provide you with some helpful … read more |
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Are you managing a team who is now working from home? Due to the overwhelming response to our April 2nd webinar, we are adding two more opportunities to join these webinars. Friday April 3rd, at 12:00 noon and again at … read more |
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