employee development

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  • two women working out conflict

    Conflict Resolution Public Workshop

    This course qualifies as one prerequisite towards CCSS© designation Have you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts … read more

  • 3-Day Certified Client Services Specialist (CCSS©) Designation Bootcamp

    The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more

  • Image of people at a training workshop

    Delivering Responsive Customer Service Public Workshop

    This course qualifies as one prerequisite towards CCSS© designation A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who … read more

  • People at a training workshop

    Managing Difficult Client & Situations Public Workshop

    This course qualifies as one prerequisite towards CCSS© designation Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program … read more

  • stack of delicious pancakes

    Emerging Leaders Breakfast Meeting hosted by Adidas Canada

    Collaborative Leadership Join us for our first Breakfast meeting, hosted and sponsored by Adidas. Myth busters Panel discussion Join us for a compelling program where we begin with a dual panel session. One side of tenured leaders and the other … read more

  • woman at whiteboard teaching students

    *NEW* Customer Success Strategy Course

    Every touchpoint throughout the customer journey – whether B2C or B2B – matters. Effectively managing this journey is critical to success for both the customer and the service provider. Once onboard and using the service, customers need to feel that … read more

  • Image of Jean Parker

    Think Like a CFO

    Think Like a CFO When: April 8, 2020 2:30pm - 3:30pm ET Registration Link: https://sagewisdom.levellingup.ca/think-like-a-cfo/ Grow your career in a digital community with Jean Parker, Leadership Coach, CFO, Educator, BBA, BEd, ACC. Join this live interactive, convenient, and affordable alternative … read more

  • Image of Kimberly Hill

    Building Confidence in Times of Uncertainty

    Building Confidence in Times of Uncertainty When:  April 9, 2020 12:00pm - 1:00pm ET Registration Link: https://sagewisdom.levellingup.ca/building-confidence-in-times-ofuncertainty/ Grow your career in a digital community with Kimberly Hill, Entrepreneur, CEO of the Self-Confidence Project, Speaker, Confidence Coach, Writer, BBA, Reiki Healer. … read more

  • Image of Mike Joseph

    Think Like a CEO

    Think Like a CEO April 14, 2020 4:00pm - 5:00pm ET Registration Link: https://sagewisdom.levellingup.ca/think-like-a-ceo/ Grow your career in a digital community with Mike Joseph, Certified Business Coach, Gazelles & Gravitas Impact, Certified Forum Chair. Join this live interactive, convenient, and affordable … read more

  • man playing chess

    2020 Business Process Intelligence Webinar Series

    2020 Business Process Intelligence Webinar Series You are invited to join us for the next webinar in the 2020 Webinar Series! The March webinar discussed 'Office Design & Layout' by answering the following questions; - How can my office setup … read more

  • police officer approaching a vehicle

    Free Webinar – Understanding & Managing People from Different Cultures

    Understanding & Managing People from Different Cultures People from different cultures have different values; beliefs; perceptions; “do’s” & “don’ts”; expectations; etc. Since the multicultural population of Canada is now our 2nd largest population, understanding culturally-different people is an important skill … read more

  • graphic about the Customer Service Conference in May 2020

    Customer & Employee Experience – 23rd Annual Conference

    The Inside-Out Future Talent to Deliver the Right Customer Experience Our 23rd Annual CSPN Customer & Employee Experience Conference will be held from May 13th – 14th, 2020 at the fabulous BMO Institute for Learning in the GTA. This exclusive … read more

  • Man in a suit overlooking a city

    An Exclusive Virtual Leadership Development Opportunity

    It is a crazy unprecedented time! Many leaders, for the first time in their careers, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated, engaged, inspired and connected. At … read more

  • Strategic Leadership for Men

    Strategic Leadership for Men Thursdays, 5-6pm ET Starts June 11 Price: $430 for 8 interactive sessions Register Here Strategic Leadership for Men Led by Jenn Lofgren (Master Certified Coach, Forbes Coaches Council, Canada’s Top 100 Most Powerful Women, Dare to … read more

  • Free Webinar – Leadership Ask Me Anything

    Leadership Ask Me Anything Friday, June 12; 2-3pm ET Price: FREE! Register Here Leadership Ask Me Anything Free advice from an expert for your business or personal leadership challenges! What leadership problems are you facing RIGHT NOW? Bring them to … read more

  • Find your Dream Employee in 2022

    Your next hire, on us. Find your Dream Employee in 2022 with The Predictive Index® - New Talent Optimization Software from Predictive Success See the power of predictive analytics in hiring a perfect fit. Your all star candidate is in the … read more

  • You’re Invited: Everything DiSC Showcase!

    Today, organizational culture cannot be an afterthought. It must be focused on—intentionally and continually—to ensure recovery and results. That’s where Everything DiSC® on Catalyst™ comes in. Sign up for the Everything DiSC on Catalyst Showcase to learn about how DiSC … read more

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