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  • Image of people at a training workshop

    Delivering Responsive Customer Service Public Workshop

    This course qualifies as one prerequisite towards CCSS© designation A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who … read more

  • People at a training workshop

    Managing Difficult Client & Situations Public Workshop

    This course qualifies as one prerequisite towards CCSS© designation Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program … read more

  • stack of delicious pancakes

    Emerging Leaders Breakfast Meeting hosted by Adidas Canada

    Collaborative Leadership Join us for our first Breakfast meeting, hosted and sponsored by Adidas. Myth busters Panel discussion Join us for a compelling program where we begin with a dual panel session. One side of tenured leaders and the other … read more

  • woman at whiteboard teaching students

    *NEW* Customer Success Strategy Course

    Every touchpoint throughout the customer journey – whether B2C or B2B – matters. Effectively managing this journey is critical to success for both the customer and the service provider. Once onboard and using the service, customers need to feel that … read more

  • Energy Booster Videos For You

    We hope you are keeping healthy and well. Like all of our clients, we are sure you and your team are burning through lots of energy to ensure everyones safe and healthy, and to adapt your business to the changing … read more

  • Image of Kimberly Hill

    Building Confidence in Times of Uncertainty

    Building Confidence in Times of Uncertainty When:  April 9, 2020 12:00pm - 1:00pm ET Registration Link: https://sagewisdom.levellingup.ca/building-confidence-in-times-ofuncertainty/ Grow your career in a digital community with Kimberly Hill, Entrepreneur, CEO of the Self-Confidence Project, Speaker, Confidence Coach, Writer, BBA, Reiki Healer. … read more

  • Awakening The Enneagram In Stressful Times

    Awakening The Enneagram In Stressful Times April 9, 2020 2:00pm - 3:00pm ET Registration Link: https://sagewisdom.levellingup.ca/awakening-the-enneagram-in-stressful-times/ Awakening the Enneagram In Stressful Times with Catherine Bell, Founder at The Awakened Company. Join this live interactive, convenient, and affordable alternative to traditional … read more

  • Image of Ed Temple

    Lead Others: Leadership Coaching

    Lead Others: Leadership Coaching When: April 14, 2020 1:00pm - 2:00pm ET Registration Link: https://sagewisdom.levellingup.ca/lead-others-leadership-coaching/ Grow your career in a digital community with Ed Temple, Professional Certified Coach by IFC, Certified Executive Coach from Royal Roads University, MA, Total SDI … read more

  • Image of Mike Joseph

    Think Like a CEO

    Think Like a CEO April 14, 2020 4:00pm - 5:00pm ET Registration Link: https://sagewisdom.levellingup.ca/think-like-a-ceo/ Grow your career in a digital community with Mike Joseph, Certified Business Coach, Gazelles & Gravitas Impact, Certified Forum Chair. Join this live interactive, convenient, and affordable … read more

  • Leading Effective Online Meetings

    Leading Effective Online Meetings April 15, 2020 11:00am - 12:00pm ET Registration Link: https://sagewisdom.levellingup.ca/leading-effective-online-meetings/ Leading Effective Online Meetings with Kerry Black, ACC. B.Ed. M.Ed. CPHR, Certified to Administer Strength Deployment Inventory, C-IQ Inventories. Join this live interactive, convenient, and affordable … read more

  • image of Bonnie Kowaliuk

    Mindfulness As A Means To An End

    Mindfulness As A Means To An End April 23, 2020 5:00pm – 6:00pm ET Registration Link: https://sagewisdom.levellingup.ca/mindfulness-as-a-means-to-an-end-creating-psychological-safety-in-the-workplace/ Mindfulness As A Means To An End with Bonnie Kowaliuk, BA, BMT, MBA, MTA, RSW, Fellow of Bonny Method of Guided Imagery & … read more

  • man playing chess

    2020 Business Process Intelligence Webinar Series

    2020 Business Process Intelligence Webinar Series You are invited to join us for the next webinar in the 2020 Webinar Series! The March webinar discussed 'Office Design & Layout' by answering the following questions; - How can my office setup … read more

  • police officer approaching a vehicle

    Free Webinar – Understanding & Managing People from Different Cultures

    Understanding & Managing People from Different Cultures People from different cultures have different values; beliefs; perceptions; “do’s” & “don’ts”; expectations; etc. Since the multicultural population of Canada is now our 2nd largest population, understanding culturally-different people is an important skill … read more

  • graphic about the Customer Service Conference in May 2020

    Customer & Employee Experience – 23rd Annual Conference

    The Inside-Out Future Talent to Deliver the Right Customer Experience Our 23rd Annual CSPN Customer & Employee Experience Conference will be held from May 13th – 14th, 2020 at the fabulous BMO Institute for Learning in the GTA. This exclusive … read more

  • Man in a suit overlooking a city

    An Exclusive Virtual Leadership Development Opportunity

    It is a crazy unprecedented time! Many leaders, for the first time in their careers, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated, engaged, inspired and connected. At … read more

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