Part Nine in the Series: Software Development Guide for Business Leaders Business leaders with development projects on the horizon can improve project success, reduce stress and elevate the public relations associated with your project by employing proper estimating and budgeting …

In theory, customer experience is simple. When a customer purchases a product or service from a business, the experience they have can either be a good experience or a bad experience, black and white, simple, right? If it were true …

Recently, I have been chatting with business owners about their software needs. The consensus seems to be that technology is rapidly advancing and becoming more efficient. Moreover, businesses and organizations are looking into how to most effectively and economically invest …

There is a cost to not making a decision and here’s my story. I was once asked by a potential customer, “Who’s your biggest competitor?” I thought to myself, was it a local consultant? Was it a specific technology? Could …

A conversation that many business owners have with their software development team is about the cost of software development and how it can be somewhat startling. Many businesses tend to underestimate the time and financial resources required to build quality, …

Paradox: a statement or proposition that, despite sound (or apparently sound) reasoning from acceptable premises, leads to a conclusion that seems senseless, logically unacceptable, or self-contradictory. I need to look at things differently. Everyone else is thinking the same way. …

Having been engaged in various aspects of the IT services business for over 30 years, it still confounds me how many people struggle with leveraging a REAL, QUANTIFIABLE Return on Investment (ROI) when acquiring technology “solutions”. Understanding IT ROI doesn’t have to …

The Cost of a Wrong Hire and how to do it Right   Are you ready to lose hundreds of productive hours and thousands of dollars? I thought not. Unfortunately, hiring the wrong person is estimated to cost at least …

Coordinating meetings between multiple people can be challenging. Each meeting attendee has their own busy schedule and finding the time that works can take more effort than the actual meeting itself. Now, imagine having to coordinate with multiple different groups …

It’s time for your big development project, but first you should understand how to make your experience the best it can possibly be. We’ve done countless Custom Development projects over our 25 years and we would like to share our knowledge with …