A conversation that many business owners have with their software development team is about the cost of software development and how it can be somewhat startling. Many businesses tend to underestimate the time and financial resources required to build quality, …

Paradox: a statement or proposition that, despite sound (or apparently sound) reasoning from acceptable premises, leads to a conclusion that seems senseless, logically unacceptable, or self-contradictory. I need to look at things differently. Everyone else is thinking the same way. …

Having been engaged in various aspects of the IT services business for over 30 years, it still confounds me how many people struggle with leveraging a REAL, QUANTIFIABLE Return on Investment (ROI) when acquiring technology “solutions”. Understanding IT ROI doesn’t have to …

The Cost of a Wrong Hire and how to do it Right   Are you ready to lose hundreds of productive hours and thousands of dollars? I thought not. Unfortunately, hiring the wrong person is estimated to cost at least …

Coordinating meetings between multiple people can be challenging. Each meeting attendee has their own busy schedule and finding the time that works can take more effort than the actual meeting itself. Now, imagine having to coordinate with multiple different groups …

It’s time for your big development project, but first you should understand how to make your experience the best it can possibly be. We’ve done countless Custom Development projects over our 25 years and we would like to share our knowledge with …

Here’s some Key Learning & Development Concepts to Consider Content is less important than you think, even poor content – the focus needs to be on what happens after the delivery. If you’re not familiar with the Kirkpatrick or Phillips models …

One of the most significant opportunities being missed by most organizations today is the lack of a competency talent framework. I’ve always believed that the only true business differentiator is the competency of your organization. Everything else can typically be …

During my 20 years in the business of learning and competency development, I’ve experienced a pattern that continues to plague organizations – confusing tools with strategy and process. A good example of this can be found in performance management. Organizations focus …

The digital transformation of municipalities has morphed over time from simply being a trendy “buzz word”, to becoming a central component of a modern municipal business strategy. Fortunately, government leaders are really starting to leverage modern technology to implement and …