Have you ever heard the words, “Watch your tone!”? Are you sending the right message? Are people hearing what you mean to say or are they only hearing how you say it? In our last blog we looked at how …

                There is a lot of talk about a Build Back Better approach in our communities during the Covid 19 pandemic.  One strategy that helps address those in need is a Whole Person …

By law, as of January 1, 2021, all public sector organizations and private or non-profits organizations with 50+ employees must make their web content fully accessible and compliant under Ontario’s Web Content Accessibility Guidelines (WCAG). How to Comply   To …

Virtual “Just-in-Time Learning “Training Virtual Just-in-Time Learning is a new, timely training approach – especially during these challenging COVID-19 times. Whether an employee is working on the road, at home, or at the office, each municipal employee can access “Just-in-Time” Learning …

Watch what you don’t say.   I have heard people talk about ‘finding their voice.” But, what do you do if you can’t use words?   It was 2 a.m. and we had just arrived at the Bangkok, Thailand airport. …

The Covid 19 pandemic is creating a massive strain on resources in communities across Canada. Human service solutions in education, justice, social and health were never designed to take on this much for so long. Canadian municipalities are making adjustments …

De-complexify the mysteries of organizational life. This fourth article in the series further explores the what, why, and how of the Five Driving Needs framework. Belonging. Security. Freedom. Significance. Meaning. These needs are universal and personal. Nature hard wires us with innate needs …

The pandemic continues to rapidly expand in communities across Canada. At the time of this article over 267,000 Canadians have contracted the disease, 217,000 are recovered and 10,552 died. The number of cases each day is accelerating. The effects of …

Powerfully productive days are the result of energized brains If a person’s natural M.O. is to contribute and make a difference but they are blocked from doing so, it produces an unmet need. This creates internal tension – the gap …

Have you ever told someone you’re a Procurement Professional, and then spent the next 20 minutes explaining what a Procurement Professional does?   Why is it that doctors and lawyers can simply say they’re doctors or lawyers and leave it …