This cloud-based Human Resources Information System (HRIS) platform is two dimensional.  Specifically, the municipality’s Performance Expectations and also the municipality’s Cultural, Behavioural, and Values Expectations. This HRIS platform measures and focuses on an employee and/or manager successfully achieving the municipality’s …

How much Space is enough? It was hot and humid day in Bujumbura, Burundi. The mini-bus was loaded and we were ready to drive to our destination in Ijenda.  To our surprise the bus stopped to pick up some more …

              For Immediate Release – November 25, 2020 muniSERV and LXM LAW LLP Announce Partnership to bring enhanced membership value to clients of both organizations! muniSERV.ca and LXM LAW LLP have joined forces to bring …

Have you ever heard the words, “Watch your tone!”? Are you sending the right message? Are people hearing what you mean to say or are they only hearing how you say it? In our last blog we looked at how …

                There is a lot of talk about a Build Back Better approach in our communities during the Covid 19 pandemic.  One strategy that helps address those in need is a Whole Person …

By law, as of January 1, 2021, all public sector organizations and private or non-profits organizations with 50+ employees must make their web content fully accessible and compliant under Ontario’s Web Content Accessibility Guidelines (WCAG). How to Comply   To …

Virtual “Just-in-Time Learning “Training Virtual Just-in-Time Learning is a new, timely training approach – especially during these challenging COVID-19 times. Whether an employee is working on the road, at home, or at the office, each municipal employee can access “Just-in-Time” Learning …

Watch what you don’t say.   I have heard people talk about ‘finding their voice.” But, what do you do if you can’t use words?   It was 2 a.m. and we had just arrived at the Bangkok, Thailand airport. …

The Covid 19 pandemic is creating a massive strain on resources in communities across Canada. Human service solutions in education, justice, social and health were never designed to take on this much for so long. Canadian municipalities are making adjustments …

De-complexify the mysteries of organizational life. This fourth article in the series further explores the what, why, and how of the Five Driving Needs framework. Belonging. Security. Freedom. Significance. Meaning. These needs are universal and personal. Nature hard wires us with innate needs …