It is a known fact that all municipalities, particularly small municipalities, share success and horror stories about experiences they have had with a particular consultant or professional they used. They quite literally pick up the phone and ask other municipalities …

In February 2010, the Regional Municipality of Niagara created a shortlist of general contractors through a formal Request for Prequalification (RFQ) process, in accordance with its Purchasing Policies and Procedures Bylaw. The shortlisting process was for work related to two …

How much freedom does a company or a municipality have to change the scope of a tender? What if you suddenly realize that there is a cheaper or quicker way to do the work? What are the perils of major …

Does your organization hold software licences? This recent case from Quebec is a cautionary tale about ensuring that you include accurate wording about the scope of any licence, and consider and address the issue of revocability. Can the licence be …

By: Jessie Bur January 19, 2017 | 11:02 am More and more cities are employing “smart” technologies to improve communication with the public and reduce the burden on government services, but these technologies also open those cities to security and …

Article By: Jack Altman. Co-founder / CEO @latticehq People are companies’ most important assets. We’ve all known this for a long time, but 1) we pay it lip service more often than we try to do something about it, and …

226 Essential Social Media Definitions By Dara Fontein A lot can change in a year, especially in the world of social media. It can be difficult to keep up with all of the terms and slang used with the introduction …

Even Santa has to carefully manage risk and ensure that his contracts deliver the promised terms on time and on budget! Here is a holiday tale emphasizing the importance of having a clear and well-structured risk allocation clause, particularly for …

This December Newsletter includes lots of free tools for municipalities: Free Webinars from Juice Inc., Free Public Sector Procurement Assessment Tool from NECI (National Educational Consulting Inc.), Interesting articles and, Introduction to our newest Professional Members See our December Municipal …

It’s the age-old question, what makes a good leader?  I think we have all experienced both good leadership and poor leadership.  I have asked and been asked this question many times over the years in conversation, in workshops, in coaching …