Records and Electronic Content Management (RM/ECM) solutions increase effectiveness, efficiency, and compliance with regulations. A big challenge can be to convince employees to actually use the new software. Unfortunately, nearly a third of RM/ECM migrations fail due to a change …

Our world has always been in a state of perpetual change. Now more than ever, it is perceived to be doing that at an ever-rapid pace. Positive changes such as economic growth, and technology advancements to note a couple. Unfortunately, …

Congratulations to our AccessE11 customer, the Municipality of Meaford for receiving the 2021 CAMA Willis Award for Innovation! The Municipality of Meaford has received national recognition for its “Report a Concern” AccessE11 Website Portal from the Canadian Association of Municipal Administrators (CAMA).  The …

Life is a parade of stress-inducing situations ever looming on the horizon. Which helps explain why, the more you resist stress, resist the inevitable, the more painful it becomes. For instance, say that your stress was an egg. And imagine …

There is no question that the Covid-19 pandemic is creating hardships for local governments as recreation, illegal parking and transportation revenues decline and more money gets directed into public health initiatives. Budget cuts, where not already underway, are looming and …

By: Kartik Kumar National Practice Leader, Municipal Government and Broader Public Sectors. The past year has been incredibly volatile across all industries. While some industries remained steady and stable, others suffered significantly. As we begin to emerge into a post-pandemic …

There are four elements that make up a complete COVID-19 Infection Prevention and Control (IPAC) Program: Personal Safety, Screening, Testing, and Vaccination. Screening is the second element and is critical to the safety and success of your pandemic program. There …

Have you ever received an RFP that doesn’t have any budget listed?  It makes it hard to truly understand the scope of the work requested, doesn’t it? Municipalities have their hearts in the right place, but often they throw more …

I don’t like going to the doctor’s office. Part of the reason is because my doctor also happens to be a good friend of mine and I already see him enough on the golf course, squash courts and playing pick-up …

In the last few weeks there has been a rise in reported malware and malicious attacks on small municipalities. Testing of three small municipality websites in recent weeks by our team has resulted in failures on all sites basic security …