I’ve been negotiating contracts for so long now that it’s impossible for me to remember every moment in every negotiation   But there’s one thing I remember vividly from every single negotiation, because it’s probably the one thing that’s remained …

It seems to me that most of us are happy to just be agreeable when it comes to our perspective about how the world works. As individuals we find some sense of mental peace knowing that we think like the …

When it comes to adopting new software, local governments have historically been somewhat cautious. And you can understand why. Government authorities face a number of unique challenges and must operate under certain constraints that do not always apply to others. …

Well into the COVID19 pandemic, organizations, governments big and small have had to take measures and make changes to their environments to adapt to the needs of their staff, customers, their service delivery model, requirements of health science, government agency …

The Government of Canada announced that the Community Foundations of Canada with the Canadian Urban Institute are open to receive and review your proposal for access to $31 million under the Healthy Communities Initiative. https://youtu.be/1smdTfZF-zE   I attended the Canada …

Some of you may be too young to remember this but back in 1985 the Coca-Cola company introduced “New Coke”   But the only thing new about it was the label, everything else was the same   So just 77 …

During the Covid-19 Pandemic, managers have been hard-pressed to pivot to a virtual style of leading their teams. Even where the work of their teams does not lend itself to ‘work at home’ strategies, nevertheless a greater reliance on the …

We live and work in an age where feedback is necessary to secure employee engagement.  Study after study demonstrate up to 68% of the American workforce is disengaged.  Approximately 50% are unengaged and an incredible 17% are actively disengaged.[1]   Yikes. …

As Ontario prepares to enter the second Provincial Emergency amid stay-at-home orders, many folks could use some positivity. Here are some lighthearted and fun projects that municipalities across Canada are undertaking to bring a smile to peoples’ faces.  City of …

The mandate of municipal government is to provide access to civic amenities and to ensure that residents follow the local laws and ordinances adopted by City Council. In general, there are operating processes in place to monitor and enforce these …