I recently took part in a webinar on the usage of social media by local governments, provided by GovLoop. The organization is based out of the U.S. and the statistics are those of American local governments, but I have a …

  What is your Asset Management Plan?   After nearly ten years in and around Municipal Government, I understand the pressures you are face. Staff turnover, increasing administrative and operational demands, and reduced outside funding are just some of the …

Navigating the professional speaking market can be a little tricky these days.  If you’d like to get well paid for sharing your message, you first need to ensure that you’re conveying the benefit of hiring you in your value proposition.  …

Customer service Professionals Network (mycspn.com) is pleased to announce that Customer service leaders from municipalities, various levels of government, and corporations are getting together on May 27-28, 2014 at the beautiful OLD Mill in Toronto to share stories on how …

Choosing the Best Speaker for your Event As a bureau owner, I’ve heard some of the best speakers in the world and am often asked what makes the best speaker. That’s very subjective.  A speaker that touches the heart of …

OMHRA is the premier professional association representing human resources, labour relations, and senior management professionals employed within the local public sector in Ontario.  muniSERV’s recent partnership with OMHRA instantly expands our municipal reach to OMHRA’s almost 200 municipalities with an …

Search Engine Optimization is the process of affecting the online visibility of your website in a search engine’s (Google, Bing, Yahoo, etc.) natural, un-paid or organic results. The higher ranked and the more frequently your site is listed in search …