Let us not forget about all the other risks & threats that kept us up at night before the threat of the pandemic landed on our doorsteps. Yes, the response to the pandemic is important.  Unfortunately, there are other risks …

If our current situation due to COVID-19 has had any positive impact, it is that municipalities who have been hesitant to adopt technology are now realizing just how vital it is. In the past, many municipal employees were unable to …

It has certainly been a challenging period in all our lives both personally and professionally. This is one reason why I wrote this article which highlights how the pandemic has unfortunately reinforced ageist bias on one hand, and yet has …

We’re in approximately week 5 of working remotely for many and it is likely working better for some than for others. As the leader, you may be wondering how you can better manage your relationships with the people on your …

We are deeply focused on keeping your employees, customers, and suppliers safe while working, visiting, or conducting business at your facilities and supporting your business operations. The Michael White Group International and Hilt International Security have partnered together in order …

Well I hope everyone is staying safe and healthy during this crazy unprecedented time.  As I prepare to go on yet another online meeting I was thinking about the previous normal and how meetings were often named as a #1 …

During the past 20+ years, Canada’s demographics have change significantly and now we are one of the world’s most multicultural societies. Toronto is the most multicultural city in the world. Ontario has the largest number of foreign-born residence (29.1%). British …

We know that technology is the backbone of any successful organization and, as a company grows, it must constantly add and change the internal tools that will enable it to stay competitive and profitable.   This applies as much to …

Staff Training – Bylaw Officer Training and Accreditation. Ensuring due diligence and cost effectiveness while working on a budget and under the public microscope. As a court recognized “Subject Matter Expert” (S.M.E.) in the training of Provincial Officers, Bylaw Officers …

Contract negotiations are often complicated processes that can take several weeks or months to finalize.   The responsibility of the negotiator is to not only engage with his or her counterpart on the other side of the table, but to …