by: Brad Pinch Director Of Municipal Needs – AccessE11 In small municipalities, we hear a lot about digital government and citizen experiences. We often think this is a question whose answer is just to buy the latest software and hardware. …

Why the Rebuild Route Makes Sense Typically, in the short term, the rebuild will cost more, but over time, will cost less, provide better ROI and create potentially happier and more efficient employees. We have created a handy ROI calculator …

AccessE11, Ottawa, Canada Home grow Canadian software developer Netfore Systems Inc., updated their popular AccessE11 Mobile Application to help increase productivity and reduce administrative paperwork for the municipal worker while in the field. A long-standing problem that rural municipal workers face …

Brad Pinch – Director of Municipal Needs at AccessE11   Often, when we hear about securing online systems against cyber-attacks the first thought is to invest time and energy into cybersecurity software. While this is important, and should not be …

You don’t get a second chance to make a first impression. And, in this day and age, it is very often your online presence that will make that first impression for you. If you’re currently in the market for a …

While not all projects or organizations are alike, there are many different elements of technology acquisition that have different value propositions and hence, need to be evaluated differently. Here’s everything you need to know about software ROI… Let’s get to …

Many leaders feel they can’t do much to change behaviors and culture. But overwhelming research shows that’s not true. Leaders have a major impact on “the way we do things around here.” A team or organization’s culture ripples out from …

A department, division, or organization’s culture ripples out from its leadership team. A team that wants to change “them” needs to start with a deep look in the mirror to change “us.” Organizational behavior reflects leadership team behavior. This is …

Good managers often have strong technical expertise and analytical skills. They love to jump into the details and resolve tough problems. Effective leaders resist the quick-fix, I-can-do-it-better-myself temptation. He or she knows such do-it-yourself projects reinforce the upward delegation cycle …

I am finding as I train, coach and mediate that the issues in the workplace are becoming more complex. In recent events, some high profile individuals have come to the attention of the media as a result of their actions. …